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    • We are seeking an experienced Hospitality Service Director to oversee all dining operations at a prestigious private school in Victoria, BC.
    • Recruit, train, coach, and develop managers, supervisors, and frontline associates across assigned departments.
    • Guest Experience and Brand Standards*.
    • Daily systems check and constant scanning of the restaurant for any issues.
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    • Position Overview:* As the Service Manager at Banter Room, you will be responsible for overseeing the daily operations of our front-of-house team, ensuring that…
    • An adaptable and hands-on individual, the outlets manager will support the restaurant, room service, banquet and cafe teams, working with department managers to…
    • Top benefit package available after wait period, advancement opportunities, pension plan, grocery rebate, weekly paydays and much more.
    • 3+ years of progressive restaurant management experience.
    • Lead the day-to-day operations of both restaurants.
    • This is a hands-on leadership position responsible…
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    • Minimum of 3 years in restaurant management, with experience in high-volume settings.
    • Oversee day-to-day operations of the restaurant, ensuring smooth and…
    • Leading all day-to-day restaurant operations.
    • Driving exceptional guest experiences and service standards.
    • Inventory control, ordering and cost management.
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    • Top benefit package available after wait period, advancement opportunities, pension plan, grocery rebate, weekly paydays and much more.
    • Previous restaurant management or supervisory experience.
    • Knowledge of POS systems and restaurant operations.
    • Lead and supervise all front-of-house operations,…
    • Act as a relationship manager for new hire, ensuring effective onboarding.
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    • Minimum of 12 months experience within a busy restaurant/hotel environment.
    • Maintain brand operational standards and ensure that restaurant checklists and…
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    • Minimum 2 years of restaurant management or supervisory experience in a full-service environment.
    • Support the day-to-day leadership of a full-service restaurant…
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    • Ensuring the continued growth and success of your restaurant by developing and communicating a strategy that delivers outstanding business results.
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Job Post Details

Hospitality Services Director - job post

Confidential
Victoria, BC
$80,000–$90,000 a year - Full-time

Job details

Pay

  • $80,000–$90,000 a year

Job type

  • Full-time

Location

Victoria, BC

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program
  • Disability insurance
  • Company pension

Full job description

Hospitality Service Director

Victoria, BC | Private School

Are you a passionate food service leader who thrives in a high-volume, hospitality-driven environment? We are seeking an experienced Hospitality Service Director to oversee all dining operations at a prestigious private school in Victoria, BC.

This is an exciting opportunity for a hands-on leader who is committed to delivering exceptional dining experiences for students, staff, parents, and guests while building strong client relationships and leading a high-performing team.

About the Role

The Food Service Director will provide overall leadership and management of the school's food service program, serving breakfast, lunch, and dinner seven days a week. The successful candidate will oversee daily operations, financial performance, menu planning, staffing, food safety, and client engagement.

In addition to the core dining program, the Food Service Director will lead summer catering operations and support 5-6 key special events throughout the school year.

Key Responsibilities

  • Lead all aspects of the food service operation, ensuring exceptional quality, service, and hospitality.
  • Manage a high-volume dining program serving students, faculty, staff, and guests.
  • Develop and maintain strong client relationships through regular communication and proactive engagement.
  • Create innovative and nutritious menus that meet the needs of the school community.
  • Oversee budgeting, forecasting, financial reporting, and cost control initiatives.
  • Manage food, labour, and operating costs while delivering financial targets.
  • Recruit, train, mentor, and develop a diverse team of culinary and service professionals.
  • Ensure compliance with all food safety, health, and workplace safety standards.
  • Coordinate catering services during the summer months and oversee special events throughout the school year.
  • Maintain high standards of presentation, cleanliness, and operational excellence.
  • Analyze business performance and implement strategies for continuous improvement.
  • Maintain detailed operational records and ensure accuracy in reporting and administration.

QualificationsRequired Experience & Skills

  • Minimum 5 years of progressive leadership experience in food service management.
  • Proven experience managing high-volume food service operations.
  • Strong catering and event management experience.
  • Demonstrated success in building and maintaining client relationships.
  • Excellent communication and interpersonal skills.
  • Strong financial acumen, including budgeting, forecasting, and profit-and-loss management.
  • Experience with menu planning and food cost management.
  • Exceptional organizational skills and attention to detail.
  • Ability to lead, motivate, and develop teams in a fast-paced environment.
  • Strong problem-solving and decision-making abilities.
  • Proficiency with Microsoft Office and food service management systems.

Preferred

  • Post-secondary education in Hospitality, Culinary Management, Business, or a related field.
  • Food Safe Certification.
  • Experience in educational, campus, boarding school, hospitality, or catering environments.

What We Offer

  • Competitive salary and benefits package.
  • Professional development and career growth opportunities.
  • A collaborative and supportive working environment.
  • The opportunity to make a meaningful impact on the student experience.
  • A beautiful Victoria, BC location and vibrant school community.

Apply Today

If you are an experienced food service leader with a passion for hospitality, strong business acumen, and a commitment to excellence, we would love to hear from you.

Join our team and help create an outstanding dining experience for students, staff, and guests every day.

Pay: $80,000.00-$90,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Experience:

  • Catering: 3 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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