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Vancouver Estimates jobs in Vancouver, BC

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    • Provide cost estimates and pricing to new and existing clients via phone, email, and online chat.
    • Ensure that every customer is met with the most exceptional…
    • Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station…
    • Liaise with technicians and transcribe notes in order to create estimates and communicate service/repair recommendations to customers.
    • Write clear, complete estimates using estimating software.
    • Take clear photos and notes to support estimates.
    • Inspect vehicles and document damage accurately.
    • Explain treatment estimates, insurance coverage, and financial arrangements.
    • Warmly greet patients and create a welcoming, positive first impression.
    • Highly organized, with a proven ability to manage multiple estimates and competing deadlines while maintaining accuracy.
    • Prepare clear, defensible deliverables: hydrogeological assessments, groundwater management plans, dewatering and inflow estimates, impact assessments, cross-…
    • Specifications and standards, preparing cost estimates, and providing technical and site support through installation and.
    • Driver's License Type = Class 5.
    • Provide technical estimates, solution designs, impact assessments, and implementation recommendations.
    • Employment Type: Permanent Full Time.
    • Assist the Estimator with preparing, processing, and maintaining repair estimates and supporting documentation.
    • Interpret engineering reports and site conditions to create accurate, profitable estimates.
    • This is a senior B2B sales role for a hunter, a true rainmaker, not…
    • Highly organized, analytical and able to work independently: you can juggle multiple engagements at the same time, you take ownership and you have a sense for…
    • Our ICBC-accredited body shops have been delivering exceptional quality and customer service since 1926.
    • We offer competitive compensation plans and extended…
    • Mathematically adept to provide accurate estimates.
    • Calculate and prepare detailed cost and time estimates for the repair services.
    • You get entrepreneurial freedom, plus ETRO’s support while you build your own bench: shared HR, accounting, safety and quality services, a Director of Field…
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Career Resources:

Customer Care & Systems Coordinator
AspenClean
·
3.9
2455 Dollarton Highway, North Vancouver, BC V7H 0A2
$50,000–$60,000 a year
Permanent, Full-time
Apply now

Job details

$50,000–$60,000 a year
Paid time off, Vision care, Dental care, Casual dress, Extended health care
Permanent, Full-time
2455 Dollarton Highway, North Vancouver, BC V7H 0A2

Full job description

We are looking for an operationally-minded and people-focused professional to join our Team in the role of Customer Care & Systems Coordinator in North Vancouver.

AspenClean is a rapidly growing brand operating throughout Canada and the US. We make the ordinary business of green cleaning extraordinary. We believe that every member of our team is a vital contributor to our success. Our culture is based on core values of Integrity and Professionalism.

Your responsibilities are

  • Ensure that every customer is met with the most exceptional customer service
  • Provide cost estimates and pricing to new and existing clients via phone, email, and online chat
  • Dispatch, direct, and conduct regular communication with field employees
  • Set and optimize the daily schedule of jobs while taking multiple constraints and considerations into account
  • Answer client inquiries, reviews, and feedback related to services and products
  • Coordinate scheduling, setup and conduct in-store product demos
  • Write responses to reviews and maintain relationship with existing or potential clients to ensure good company standing and positioning
  • Make outbound follow up calls and email with existing customers to ensure their satisfaction, cross-sell and up sell
  • Coordinate work with developers, IT Support, and internal steak holders to enhance and maintain our our tech stack, i.e. Booking Engine, Salesforce CRM, Field Service Management, Shopify, etc.
  • Write and manage completion of Asana tickets for new and optimization of exiting features, use cases, work flows, bug fixes, system upgrades, integrations, etc.
  • Test fixes, new developments and system integrations
  • Collaborate with internal teams to create digital experiences and optimize user experience
  • Overall you'll be an indispensable part of an exciting, growing company helping to make everything run smoothly and have fun doing it

Successful candidates will be:

  • Able to multi-task and prioritize effectively
  • Be proficient with computer applications, email, chats including Microsoft Office, Google Suite, Outlook, etc. and database systems for booking, scheduling, CRM, ecommerce, such as Salesforce, Shopify, Asana, etc.
  • Capable of dealing with issues and complaints quickly and effectively
  • Possess excellent attention to detail and problem-solving skills
  • Experience with identifying system and work flow issues and driving resolutions
  • Passionate about delighting clients, and a healthy, non-toxic lifestyle
  • A team player willing to involve themselves in all aspects of the business

Key attributes

  • University or College degree
  • Exceptional communication in English and interpersonal skills
  • At least 3 years of experience in a customer service or system enhancements coordination
  • Computer proficiency in office applications, email, chat, phone, collaboration apps
  • Experience using CRM and ecommerce database systems
  • Ability to effectively communicate technical issues in laymen 's terms
  • Experience balancing multiple tasks in a fast-paced working environment

What we offer

  • A fun place to work, located in North Vancouver, at the foothills of the Rocky Mountains
  • Competitive salary
  • Performance-based bonus
  • Other benefits: (sit/stand desks, staff discounts on company products and services)
  • Extended health & dental benefits
  • Help with immigration/PR sponsorship
  • Playing with our office dog Dusty!

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Ability to commute/relocate:

  • North Vancouver, BC V7H 0A2: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Work Location: In person

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