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    • As part of the Premium Service team, the Premium Concierge provide best in class service to guests in our premium suites.
    • Must be at least 19 years of age.
    • View all Abbotsford Canucks jobs - Abbotsford jobs - Concierge jobs in Abbotsford, BC
    • Salary Search: Premium Concierge salaries in Abbotsford, BC
    • See popular questions & answers about Abbotsford Canucks
    • This is a part-time, hourly, events-based position.
    • Performing sales and service functions at Box Office and ticket windows to external and internal clients,…
    • Answer suites phone line in a courteous and professional manner.
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    • Reports to: Manager, Game Presentation.
    • Term: Part-time for 2026-27 season.
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    • Our Servers work in our premium clubs during games and concerts at Rogers Arena, providing a superior level of food and beverage service to our guests.
    • Reports to: *Manager, Plant Operations.
    • The Building Operator will participate in all aspects of Rogers Arena’s preventative maintenance program and…
    • An important part of our Food & Beverage team, the Stand Leads are responsible for overseeing the overall service and operations of a concourse stand.
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    • An integral part of the hospitality team, Concession Supervisors lead a group of concession teams during games and events at Rogers Forum and provide coaching…
    • Reports to: Team Lead, Ticket & Premium Sales.
    • Committed to excellence, the Account Executive, Ticket & Premium Sales is responsible for meeting and exceeding…
    • Each of our supervisors plays an integral role in leading staff within the Premium Service Department and for providing exceptional service to our fans and…
    • Alcohol Hawkers carry trays of alcoholic beverages around the concourse and into the bowl, providing efficient and friendly alcohol service to our guests.
    • Reporting to the Controller, the Accountant (Arena) is responsible in assisting with the preparation of monthly financial statements, monitoring the annual…
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Job Post Details

Premium Concierge - job post

Abbotsford Canucks
4.3 out of 5 stars
Abbotsford, BC V2S 8H8
Part-time

Job details

Job type

  • Part-time

Shift and schedule

  • Evenings as needed
  • Holidays

Location

Abbotsford, BC V2S 8H8

Full job description

Position: Premium Concierge

Department: Premium Service

Reports to: Manager, Premium Service


Are your ready to join the Team? Your Abbotsford Canucks are seeking energetic, passionate individuals who want to be part of the action. We are excited to create memorable moments for our fans and guests of Rogers Forum. We can’t wait to meet you!


POSITION SUMMARY:

As part of the Premium Service team, the Premium Concierge provide best in class service to guests in our premium suites. This is an hourly, events-based, part-time position.


A typical shift includes:

  • Monitoring and controlling guest access to the exclusive suite levels while ensuring all guests are greeted upon arrival
  • Promoting personal guest relations and ensure clients receive a consistently high standard of service and quality
  • Responding immediately to all incoming inquiries, suggestions and concerns from guests and taking initiative to create ‘wow’ moments for our clients
  • Advising and immediately following up with maintenance or housekeeping of any reported problems or concerns
  • Supplying management with an activity report at the completion of each shift
  • Supervising and maintaining designated concierge station during scheduled event time
  • Other duties as required

REQUIRED EXPEREINCE AND QUALIFICATIONS:

  • Must be at least 19 years of age
  • Availability to start shifts as early as 4:00pm and/or 4:45pm
  • Must be able to work evenings, weekends and holidays as required for events
  • Minimum three years’ customer service, hospitality, or client service-related experience with a strong emphasis on an exceptional level of customer service and satisfaction
  • The ability to relate professionally to all levels of staff, guests, clients and VIP’s
  • Diplomatic, mature, people-oriented and professional
  • Must be able to stand for extended periods of time

Vancouver, and its neighbouring city, Abbotsford are two of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique communities. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.


This position will remain open until filled.

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