Urban Medical Outreach jobs

The Position

• Through non-promotional educational engagement, Metabolic Health Educators serve as a clinical and disease-state educational resource to healthcare professionals, clinics, and other stakeholders within a designated geography. The role focuses on advancing disease awareness, supporting evidence-based care, identifying gaps in and facilitating appropriate patient management through education and stakeholder engagement.
• Partners with healthcare professionals to improve understanding of disease burden, screening, diagnosis and care pathways.
• Ensures external stakeholders have the necessary knowledge to support appropriate disease management.
• Generates action-focused insights from external stakeholders to inform business planning and strategic decision making.
• The Metabolic Health Educator does not engage in product promotion, brand-specific discussions, treatment recommendations, competitive positioning, or scientific exchange activities reserved for Medical Affairs. Product-specific scientific inquiries and unsolicited medical questions are referred to the appropriate Medical Affairs partner in accordance with company policies and procedures.

Role Clarification Statement
The Metabolic Health Educator is a non-promotional field-based disease education role. Success is measured through healthcare professional education, stakeholder engagement, capability building, educational program delivery, and insight generation. The role is not responsible for prescription generation, sales objectives, market share performance, product promotion, or treatment recommendation activities.

Responsibilities

Planning & Execution

• Develop and execute territory-specific stakeholder engagement plans to achieve disease-state educational awareness objectives.
• Map and understand local healthcare systems, referral pathways, obesity care networks, and stakeholder landscapes to identify educational opportunities and unmet needs.
• Deliver approved, non-promotional obesity disease-state education through in-person, virtual, and omnichannel engagements.
• Collaborate with cross-functional partners to share educational insights, stakeholder feedback, and best practices.
• Support the development, adaptation, and implementation of educational programs, tools, and resources following appropriate/applicable MLR approvals.
• Provide mentorship and onboarding support to newly hired Metabolic Health Educators when requested.
• Manage time, resources, projects, and budgets effectively.
• Adhere to all legal, regulatory, pharmacovigilance, and compliance requirements.
• Complete all administrative responsibilities accurately and on time, including activity documentation, expenses, reporting, and required system updates.

External Stakeholder Engagement

• Identify and engage healthcare professionals, healthcare organizations, and other stakeholders involved in obesity and metabolic disease management.
• Develop and maintain a strong understanding of local patient journeys, referral networks, and healthcare system dynamics.
• Conduct educational discussions focused on obesity awareness, disease burden, patient identification, clinical assessment, referral pathways, and multidisciplinary management approaches.
• Identify barriers and opportunities related to disease recognition, patient assessment, diagnosis, referral pathways, patient engagement, and long-term management.
• Facilitate awareness and appropriate use of approved patient support resources and disease education tools.
• Support disease-state educational events, workshops, conferences, and healthcare professional learning initiatives as required.
• Serve as a trusted resource regarding approved obesity disease-state information and, when appropriate, transition and referral of scientific discussion to Medical Affairs.
• Refer product-specific scientific discussions, unsolicited medical inquiries, and emerging science questions to Medical Affairs.
• Gather and communicate actionable healthcare system, patient journey, and educational insights to internal stakeholders.
• Maintain a minimum of 60% field engagement following establishment of the territory target list.

This position is field-based .
Field-based roles require employees to be located in the area/region where their role is based to be close to our customers.

Requirements

• Bachelor's degree in a healthcare-related discipline.
• Licensed Canadian healthcare professional in good standing, including one of the following:
  • Registered Dietitian (RD)
  • Registered Nurse (RN)
  • Nurse Practitioner (NP)
  • Pharmacist (RPh)
  • Registered Kinesiologist
• Other regulated healthcare professional with relevant metabolic health or chronic disease expertise
• Minimum 3 years healthcare-related experience.
• Experience in pharmaceutical, biotechnology, patient support, healthcare education, disease education, healthcare system, or clinical practice settings.
• Experience engaging healthcare professionals in community and academic settings.
• Demonstrated understanding of chronic disease management and patient care pathways.
• Experience delivering educational programs, healthcare professional training, or stakeholder engagement initiatives.
  Preferred
• Experience in obesity, diabetes, cardiovascular, renal, liver disease, or other metabolic health therapeutic areas.
• Experience working in cross-functional pharmaceutical or healthcare environments.
• Familiarity with the Canadian healthcare system and regional healthcare delivery models.
• Must possess a valid provincial drivers license (based on location of position) and be able to travel.

Total Rewards

We offer competitive total rewards that includes a generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees), comprehensive and flexible benefits plan, Defined Contribution Pension Plan with company matching of RRSPs, Employee and Family Assistance Plan, employee and leadership development programs, and programs to support overall health and wellness for employees.

Our total rewards philosophy reflects and recognizes employee contributions to the company.

Visit https://www.boehringer-ingelheim.com/ca/careers/explore-our-company/benefits-rewards

The salary range for this position is from $100,000 to $133,420. Performance, relevant experience and competency in the role will be a key factor in driving the compensation offered. In addition, this position is eligible for a variable bonus target opportunity of 12% of the annual base salary.

READY TO APPLY?

Click the "Apply Now" button below to submit your application.

We thank all applicants for their interest in our company. Please note that only candidates selected for an interview will be contacted.

Boehringer Ingelheim Canada is committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.

Boehringer Ingelheim Canada does not use artificial intelligence to screen, assess, or select applicants in the recruitment process.

DEADLINE FOR APPLICATIONS

Applications for this position will be accepted until November 6, 2026

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