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    • Minimum of 2 years of experience in a fast-paced customer service or medical office environment.
    • State-of-the-art new medical clinic featuring top-of-the-line…
    • Previous experience in a medical office or referral coordination role (preferred).
    • Knowledge of medical terminology and Ontario healthcare referral processes.
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    • Employment Status: Permanent, Part-time (0.6 FTE).
    • Work Schedule: Days, Evenings, Weekends.
    • Training occurs during day time hours Monday - Friday.
    • Experience with efficient office organization, including establishing and maintaining patient medical charts and electronic and paper files.
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    • Deep understanding of medical terminology, provincial screening guidelines, and patient confidentiality (HIA) regulations.
    • Your experience with EMR, Netcare, medical billing, and/or hospital unit-clerk systems.
    • Provide students with hands-on training using realistic medical office…
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    • Ability to operate standard office equipment.
    • Provide clerical, reception, and administrative support for the nursing unit.
    • Experience in a medical office or healthcare setting is preferred; related administrative or customer-service experience is an asset.
    • Proven knowledge of medical terminology.
    • Graduate from a recognized medical assistant training program, such as Clinic Office Assistance, Health Care Aide and/…
    • Orders general supplies for the unit(s) and residents as required.
    • Arranges residents' medical appointments and transportation (if required) by phoning…
    • Demonstrated knowledge of and proficiency with medical terminology;
    • General knowledge of office practices, processes and procedures;
    • Assist residents with personal telephone calls at the front office.
    • Greet visitors; determine purpose of visit, and direct visitor to proper location or person;
    • Post-secondary unit clerk/ward certificate and/or willingness to undertake a related course of study.
    • Under the direction of the Director of Nursing, the unit…
    • Knowledge of medical terminology and anatomy required.
    • Empties the radiologist’s office recycling bin.
    • Cleans EV probes, Trophon units, and keeps Trophon room…
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Career Resources:

Medical Office Assistant
The Agency | A Two Twelve Company
Grande Prairie, AB
From $24 an hour
Full-time
Apply now

Job details

From $24 an hour
Dental care, RRSP match
Full-time
Grande Prairie, AB

Full job description

POSITION: Medical Office Assistant

JOB TYPE: Full Time

LOCATION: Grande Prairie, Alberta

SALARY/WAGE: Starting at $24.00/hour, commensurate with experience

JOB SUMMARY:
The Agency is assisting True Medical Imaging in the recruitment of a Medical Office Assistant.

RESPONSIBILITIES:

  • Schedule patient appointments in accordance with clinical protocols, physician requirements, and equipment availability.
  • Answer incoming telephone calls, emails, and electronic inquiries in a professional and courteous manner.
  • Maintain electronic scheduling systems, patient databases, and administrative records.
  • Monitor waitlists and optimize appointment utilization to minimize gaps in scheduling.
  • Greet and assist patients on arrival, ensuring a positive experience.
  • Assist with billing, data entry, reporting, and other administrative functions.
  • Identify scheduling conflicts or operational concerns and communicate them to management promptly.
  • Collect and process payments.
  • Chaperone exams when necessary.

REQUIREMENTS:

  • Certification as a Health Information Office Assistant, Unit Clerk, or Medical Office Assistant.
  • Medical Terminology certification is required.
  • Knowledge of diagnostic imaging procedures is an asset.
  • Preference for Connect Care experience.
  • Experience using patient/diagnostician booking programs is an asset.
  • Minimum of 2 years of experience in a fast-paced customer service or medical office environment.

BENEFITS:

  • Competitive Wages
  • Medical & Dental Benefits, including RRSP matching
  • Opportunity to work with a great team
  • State-of-the-art new medical clinic featuring top-of-the-line equipment and medical professionals

JOB POSTING INFORMATION:

Submit your resume and cover letter to The Agency at recruiter@theagency212.com. Any questions can be directed to Courtney at (780)833-1112.

Additionally, we thank all applicants for their interest; however, only those individuals selected for an interview will be contacted. We are committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified individuals. We celebrate equity, diversity, and inclusion and are committed to building a diverse team that will make a positive contribution to the communities where we live and work.

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