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    • Experience in mortgage processing, fulfillment, or underwriting support is an asset.
    • Review and prepare mortgage files before submission to underwriting.
    • Develop and maintain relationships with distributors (brokers) in support of business retention and acquisition.
    • Bachelor’s degree from a reputable University.
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    • Appropriate medical underwriting assessment and decisions for each risk according to the limits of the plan and underwriting philosophy meeting business…
    • Minimum 5 years of experience in mortgage fulfillment, underwriting support, mortgage administration, or mortgage operations within the Canadian broker channel.
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    • We are seeking candidates with commercial property and casualty underwriting experience.
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    • They work closely with a wide range of broker partners to get a holistic picture of each risk and make underwriting decisions that make sense for all parties.
    • Communicating underwriting decisions to brokers and stakeholders.
    • Mentoring and supporting less experienced underwriting team members.
    • Assist with onboarding and training new team members and provide ongoing coaching and support.
    • You'll work closely with our underwriting teams to ensure…
    • Knowledge of secured lending and mortgage underwriting principles is preferred.
    • Respond to inquiries from sales and branch staff regarding application status,…
    • Mortgage underwriting : 5 years (preferred).
    • *Client Advisory:* Review the Mortgage Commitment with the client (or support the Lead Broker in doing so) to…
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    • Minimum 2 years previous mortgage underwriting experience required.
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    • As a developing subject matter expert, the Group Underwriter will support underwriting decisions and will collaborate closely with the sales team to ensure…
    • Identify opportunities for improvement and help shape underwriting best practices.
    • Contribute to impactful projects involving technology, processes, and…
    • Proficient in analyzing financial statements to support informed decision-making.
    • Engage directly with clients and brokers throughout the loan application…
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Job Post Details

Fulfillment Coordinator (Underwriting Support) - job post

Get A Better Mortgage Inc.
Toronto, ON M8Y 1K5
$40,000–$50,000 a year - Permanent, Full-time

Job details

Pay

  • $40,000–$50,000 a year

Job type

  • Permanent
  • Full-time

Location

Toronto, ON M8Y 1K5

Full job description

Job Overview

We are looking for a highly organized and detail-oriented Fulfillment Coordinator to support our underwriting team. In this role, you will be responsible for preparing and managing mortgage files, ensuring all required documentation is complete, and helping move deals efficiently from submission to approval.

This is a great opportunity for someone who enjoys working behind the scenes, is strong with documentation, and thrives in a fast-paced mortgage environment.

Key Responsibilities

  • Review and prepare mortgage files before submission to underwriting
  • Collect, organize, and verify required documents (income, credit, IDs, appraisals, etc.)
  • Ensure files meet lender and compliance requirements
  • Submit and upload documents through lender portals (e.g., Velocity)
  • Follow up on outstanding conditions and missing documents
  • Track file progress and ensure timelines are met
  • Communicate with brokers, clients, and lenders for updates and requirements
  • Maintain accurate records in CRM systems

Qualifications

  • Experience in mortgage processing, fulfillment, or underwriting support is an asset
  • Strong attention to detail and organization skills
  • Ability to manage multiple files and deadlines
  • Excellent communication and follow-up skills
  • Comfortable working in a fast-paced environment
  • Experience with CRM or mortgage systems (Velocity, Filogix, etc.) is a plus

Preferred Skills

  • Understanding of mortgage documents (NOA, T4s, pay stubs, bank statements)
  • Familiarity with lender submission processes
  • Ability to identify missing or incomplete documentation proactively
  • Strong problem-solving mindset

What We’re Looking For

  • Reliable and detail-focused
  • Strong sense of urgency and accountability
  • Team player who can support underwriters and brokers effectively
  • Someone who takes ownership of files from start to finish

Job Type

Full-time, In-office

Why Join Us

  • Supportive and fast-growing mortgage team
  • Opportunity to learn underwriting and advance in the industry
  • Hands-on experience with real deals and lender interactions

Pay: $40,000.00-$50,000.00 per year

Work Location: In person

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