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Medical Office Administrator (MOA) for New Surgical Practice

Dr. Cale E. Leeson, MD

Join Our Team

Dr. Cale Leeson is seeking a highly organized, compassionate, and motivated Medical Office Administrator to join a new urology practice in Fredericton, New Brunswick.

This is a unique opportunity to become a foundational member of a fast-paced, new specialty surgical practice. We are committed to providing timely, professional, and patient-centred care while fostering a positive and respectful work environment.

We are looking for an individual who enjoys working with patients, thrives in a healthcare setting, and takes pride in helping a practice run efficiently and smoothly.

Position Details

• Position: Permanent Full-Time Medical Office Administrator
• Location: Fredericton, New Brunswick
• Hours: Guaranteed 40 hours per week
• Compensation: $25–30 per hour (negotiable), based on qualifications and experience. We will also provide annual performance review with potential for salary increases.
• Schedule: The MOA position requires availability to work on-site from Monday to Friday during regular office hours (no evenings, weekends, or statutory holidays). Daily scheduling may vary based on clinic operations, physician availability, and patient care requirements.
• Start Date: Anticipated August 4, 2026 (flexible)
• Probationary Period: A three-month probationary period applies to this position.

Responsibilities

• Greeting and registering patients in a professional, welcoming, and compassionate manner
• Managing patient appointments, physician schedules, and appointment reminders
• Receiving, organizing, and triaging referrals from physicians and healthcare providers
• Coordinating referrals, diagnostic investigations, consultations, and follow-up appointments
• Maintaining and regularly updating surgical waitlists, coordinating operating room bookings, and working collaboratively with the physician to prioritize cases and optimize operating room utilization
• Reviewing referrals and ensuring all required investigations, reports, and documentation are available prior to patient appointments
• Communicating with patients regarding appointments, procedures, and test results
• Answering telephone inquiries professionally and compassionately
• Managing incoming and outgoing correspondence, including electronic faxing
• Maintaining accurate patient records within the electronic medical record system
• Assisting with physician billing and administrative documentation
• Preparing clinic materials and supporting clinic workflow
• Ordering office supplies and maintaining inventory
• Comfortable troubleshooting routine office technology issues
• Maintaining strict patient confidentiality and privacy standards
• Contributing to ongoing process improvement and office organization initiatives
• Performing other administrative duties as required

Qualifications

• Medical Office Administration diploma or equivalent education/experience
• Exceptional organizational and time-management skills
• Strong interpersonal and communication abilities
• Excellent attention to detail
• Professionalism, compassion, and discretion
• Ability to multitask and prioritize effectively in a busy clinical environment
• Strong computer literacy and proficiency with Microsoft Office applications
• Ability to work independently and take initiative while functioning as part of a team

Preferred Qualifications

• Previous experience working in a specialist or physician office
• Familiarity with medical terminology
• Experience with physician billing processes
• Experience using electronic medical records (EMR)
• Experience managing referrals and specialist consultations is considered a strong asset
• Experience with the Intrahealth EMR platform is considered an asset
• Familiarity with the New Brunswick healthcare system is considered an asset
• Proficiency in French is considered an asset

What We Offer

• Competitive compensation based on experience
• Guaranteed full-time employment (40 hours per week)
• Paid vacation and sick leave benefits following successful completion of the probationary period, in accordance with clinic policies
• No evenings, weekends, or statutory holidays
• Free parking
• Training and support in the clinic's electronic medical record (EMR) system
• Professional, supportive, and respectful work environment
• Annual performance and compensation reviews
• Opportunity to help build and shape a growing specialist practice from its earliest stages

Our Approach

We believe that a positive workplace culture is built on professionalism, teamwork, mutual respect, and open communication. We are committed to creating an environment where staff feel valued, supported, and empowered to contribute meaningfully to the success of the practice. As a foundational member of a new urology practice, you will work closely with Dr. Leeson and play an important role in delivering exceptional patient care and helping the clinic operate efficiently. This is a busy specialty practice, and we are looking for someone who is highly organized, adaptable, and able to manage responsibilities independently while working collaboratively as part of a team. We value individuals who take initiative, embrace continuous improvement, and are committed to providing a positive experience for patients, referring physicians, and colleagues alike.

How to Apply

Interested candidates are invited to submit:

• Resume
• Cover letter
• Two professional references

Applications should be submitted to:

Dr. Cale Leeson
cleeson@nosm.ca

Applications will be accepted until August 1, 2026 or until the position is filled.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Additional Information

Please note that as this is a new medical practice starting August 2026, contact telephone and fax numbers for the office are not yet available. This advertisement will be updated once these are available. Until then, please direct all replies to this advertisement via email only.

Pay: $25.00-$30.00 per hour

Benefits:

• On-site parking
• Paid time off

Work Location: In person