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Travel Sales Consultant jobs in Toronto, ON

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    • Previous experience in customer service or travel sales is preferred.
    • Actively engage in travel sales and upselling, recommending packages, upgrades, insurance,…
    • Strong knowledge of business transient sales, corporate travel, negotiated accounts, consortia, government, and travel agency markets.
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    • Analyze Tours, Sun & Sand sales reporting to identify opportunities for commercial improvement and KPI achievement.
    • Proficient with Excel, PowerPoint, and Word.
    • This role requires strong attention to detail, excellent customer service skills, and the ability to operate within client travel policies while adapting to…
    • Minimum 2 year of sales experience.
    • Experience in the travel industry an asset.
    • Highly motivated by revenue targets and sales goals.
    • Prior sales or customer service experience.
    • Prepare PowerPoint presentations for the sales team.
    • To build on the momentum, we’re searching for a highly…
    • 1year sales experience in Travel industry would be an asset .
    • Fluent in spoken and written English.
    • Knowledge of Chinese (Mandarin and Cantonese) is a strong…
    • The ideal candidate will be responsible for assisting clients with their travel plans, managing reservations, and providing exceptional service to ensure a…
    • Strong relationship-based sales skills, with a track record of exceeding sales targets.
    • Create bespoke luxury travel itineraries tailored to the client's…
    • Proven experience in sales, particularly within the travel or hospitality industry.
    • This position requires a blend of sales expertise and exceptional customer…
    • Minimum 2 years of relevant professional experience: Either 2+ years in a travel industry role (tour operator, travel agency, booking platform, or similar) OR 2…
    • Proven experience in sales, customer service, or hospitality roles within the travel industry or related fields.
    • Stay informed about the latest travel details.
    • Minimum of 3 years B2B travel industry experience in a similar role.
    • Accurately document all sales-related activities in Goway’s CRM (Salesforce).
    • Our Groups Specialists channel their love of travel to advise and create customized travel experiences for all types of group travel.
    • Comfortable conducting in-person customer meetings, site assessments, and regular territory travel.
    • 2-4 years of B2B outside or field sales experience with…
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Career Resources:

Customer Service & Travel Sales Representative
TripToGo Inc.
675 Cochrane Drive, Markham, ON L3R 0B8
From $42,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From $42,000 a year

Job type

Full-time

Shift and schedule

Weekends as needed
Afternoon shift
Every Weekend
Holidays

Benefits

Pulled from the full job description
Casual dress
Extended health care
On-site parking

Full job description

Overview
We are seeking a dedicated and enthusiastic Customer Service & Travel Sales Representative to join our travel team. In this role, you will be the first point of contact for customers, assisting with travel inquiries, bookings, package details, and service requests. You will also promote and recommend our travel products to match customer needs. This position is ideal for individuals who thrive in a fast-paced environment, enjoy helping people, and are confident in a sales-driven travel setting.

Shift Requirement
This position is an afternoon shift, working 1:00 PM – 9:00 PM, with required availability on Saturdays, Sundays, and Public Holidays.

Duties

  • Provide outstanding customer service by assisting clients with travel inquiries, booking adjustments, package information, and general questions.
  • Communicate with customers via phone, email, and chat.
  • Resolve customer concerns promptly to ensure satisfaction throughout their travel experience.
  • Analyze customer feedback to improve service delivery and overall customer experience.
  • Maintain professionalism and proper phone etiquette during all interactions.
  • Actively engage in travel sales and upselling, recommending packages, upgrades, insurance, and add-ons.
  • Accurately perform data entry for bookings, customer information, and transactions.
  • Collaborate with the team to achieve service and sales targets.

Requirements

  • Previous experience in customer service or travel sales is preferred.
  • Strong English communication skills.
  • Speaking Spanish is considered a strong asset.
  • Excellent phone etiquette and interpersonal abilities.
  • Ability to analyze information and offer effective solutions.
  • Experience with data entry and familiarity with travel booking systems or CRM platforms is an asset.
  • Positive attitude, strong work ethic, and ability to perform well under pressure.
  • Ability to work the 1:00 PM – 9:00 PM shift, including weekends and public holidays.
  • TICO certification required upon successful completion of the probationary period.

Compensation & Hiring Disclosures

Expected Compensation: $42,000 - $50,000 / year

Vacancy Status: This advertisement is for an active, existing vacancy within our travel team.

Artificial Intelligence (AI) Disclosure: Artificial intelligence is not used to screen, assess, or select applicants.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

  • Casual dress
  • Extended health care
  • On-site parking

Work Location: In person

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