Transcription jobs in Toronto, ON

The Team for Implementation, Evaluation and Sustainability (TIES) and Wellness Hub (WH), within the Knowledge Translation Program (KTP) at St. Michael’s Hospital, Unity Health Toronto, partners with patients, public, healthcare providers, community organizations, and policymakers to design, implement, evaluate, and sustain evidence-informed interventions that improve health outcomes and health system performance. Through implementation science, program evaluation, interest holder engagement, and applied research, the team advances innovative solutions that support equitable, person-centred care and strengthen the translation of evidence into real-world practice.

The KTP (TIES/WH) is currently looking for a Research Coordinator I. Research Coordinators work in a variety of departments and units set in clinics, offices, and at research sites (e.g. long term care homes). The role of the Research Coordinator I is to conduct the day-to-day coordination of research activities and implementation of projects involving quantitative and qualitative methodologies, assist with the building of study infrastructure, and development of future projects. This individual supports communications, and operations of programs. They are responsible for administrative duties pertaining to the research projects including maintenance of study records, quality assurance and ensuring the integrity of study data. Examples of the kind of work include developing and implementing strategies to disseminate and increase the uptake of guidelines, building strong supportive relationships amongst diverse interest holders, building consensus through co-development methods, and evaluating implementation projects using qualitative and quantitative research skills. The Research Coordinator is responsible for assisting with data analyses, liaising with community partners, and coordinating project committees.

Don’t meet every single requirement? Studies have shown that people in underrepresented communities are less likely to apply to jobs when they don’t meet every single qualification. We are dedicated to building an inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we still welcome you to apply.

Duties/Responsibilities

Administrative Duties (50% of work time)

• Creates trainings, manuals, e-learning content as needed.
• Organizes, facilitates, and runs meetings with internal teams, and external interest holders.
• Facilitates the communication plan for internal and external interest holders. Disseminates information as needed.
• Ensures maintenance, collection, transcription, and entry of study related data, in accordance with hospital and privacy regulations.
• General office duties e.g. filing, mailings, courier services, ensuring stocked and maintained inventory/supplies/equipment/software.
• Designs all source documents (templates, tracking files, forms, guidance documents) for the collection, and management of information/data.
• May organize, set up, and maintain equipment (e.g. chromebooks/google enterprise).

Research Specific Tasks (40% of work time)

• Plans, organizes, directs, controls, and evaluates the activities and operations of scientific research or quality control.
• Ongoing coordination of study activities; day to day project management of timelines, resources, deliverables, and study tasks.
• Quantitative and qualitative data collection, including designing interview guides, co-development materials, surveys,
• selecting/screening test sample, cleaning/coding data, and conducting interviews.
• Coordinates participants and helps with screening /recruitment.
• Liaises with multiple internal and external interest holders at local and international levels, navigates interest holder relationships, and responds proactively to anticipated challenges.
• Contributes to the presentation of research related information: reports, proposals, publications, presentations, manuscripts, abstracts, newsletters, posters etc.
• Manuscript writing/revising; data analysis, including screening abstracts, and full text of research articles, and performs reference scanning for scoping, and systematic reviews.
• Helps develop processes, tools (project charters, workflow, Gantt charts), and resources to support team members, and projects.
• May participate directly in the design, development, and inspection of technical projects, or in the theoretical or applied scientific work of the department.
• Helps prepare specifications, presentations, and report preparations in consultation and negotiation with multiple interest holders.
• Troubleshoots/solves logistical and technical obstacles.
• Supports requests for proposals (RFP), and grant application process and protocols.
• Prepares grant letters of support.
• Support biological sample collection (Phlebotomy, dry blood spot testing etc.), processing and shipping according to TDG/IATA, if applicable.
• Maintains awareness of health and research news, events and current high-profile research activities.

Day to Day Project and Staff Guidance Tasks (10% of work time)

• May train, coordinate, and/or delegate tasks (including overseeing quality control of submitted assignments) to Research Assistants, casual staff, and internal/external collaborators.
• May recruit and onboard personnel (e.g. peer navigators, students) and oversee development and maintenance of staff competence in required areas.
• May conduct some conflict resolution.
• May help review the technical work of the department or project teams.
• May develop and implement policies, standards and procedures for the scientific and technical work performed in the department.

Performs Cross Functional and Other Duties as Assigned and/or Requested

All staff are expected to carry out their assigned duties and responsibilities in a manner which prioritizes patient and employee safety, and confidentiality. Key accountabilities in this regard include:

• Strict compliance with patient/employee confidentiality practices and policies.
• Strict compliance with patient/employee safety practices and standards.
• Appropriate identification, reporting and response to patient/employee confidentiality breaches in accordance with established policies and procedures.
• Appropriate identification, reporting and response to patient/employee safety risks and incidents/events in accordance with established policies and procedures.

Qualifications, Knowledge and Skills

• Undergraduate Degree and 2 years of relevant experience, OR demonstrable equivalent combination of specialized education and experience.
• TCPS CORE 2 is an asset. (Completed within first 2 weeks of hire)
• Good clinical practice certificate is an asset. (Completed within first 2 weeks of hire)
• Basic understanding of implementation science, including applicable theories, frameworks, and models.
• Project coordination skills.
• Knowledge of Healthcare research.
• Experience with plain language writing.
• Experience working with a diversity of interest holders is an asset.
• Experience in co-development is an asset.
• Experience with research trials is an asset.
• Understanding of health research methodology and study design.
• Quantitative research experience.
• Qualitative research experience.
• Experience with technical writing is an asset.
• Basic computer skills with Microsoft Office experience, and database software.
• Experience with video conferencing software. (Microsoft Teams etc.)
• Familiarity with Project Management software. (Teamworks, Microsoft Project etc.)
• Experience with a reference manager (i.e. EndNote, Mendeley, etc.) is preferred.
• Statistical software (e.g. SPSS, SAS, Stata, R/R Studio, Access etc.) is preferred.
• Knowledge of survey software (REDCap) is an asset.
• Qualitative analysis software (e.g.NVIVO) is an asset.
• Willingness to travel across Canada, if necessary.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.