Trade Support Analyst jobs in Toronto, ON

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Business Overview

Global Operations and Business Services is a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. We provide critical infrastructure services that support and control the trading, investment and corporate banking functions of TD Securities. Within our core values, we foster a culture of diversity, inclusion and community support/giving.

Are you innovative and passionate? Do you want to make a difference in an ever changing environment? Then this is the role for you. Data is an integral aspect of the financial business. In recent years we have seen a huge onset of data transforming financial industries, including the ways in which business is conducted. Client Data Services, is always looking for talented individuals to help maintain and build newer and more efficient ways to gather, manage, analyze and distribute data.

Our mission is ‘To Deliver World Class Service’ to all internal partners and external clients as we place a focus on people, processes and controls. To achieve this, we need individuals who are innovative, customer-focused and highly adaptive.

Department Overview

The Client Data Services function is an independent and centralized infrastructure control function responsible for the accuracy, integrity and maintenance of client, credit, SSI and Trade Agreement reference data within TD Securities (TDS) globally. The team is comprised of approximately 60 professionals that provide timely and accurate reference data services.

Global Operations and Business Services provides essential risk management and control to preserve the Bank's assets and reputation. For every trade agreed / new product launched / market entered / transaction completed, it is Global Operations and Business Services' responsibility to develop processes and controls for the business to successfully operate.

Role Details

We are looking for an individual who is detail and task oriented and who can liaise with various Stakeholders across TD Bank and TD Securities, interfacing with Sales & Trading, Technology, Risk and other professionals across the firm. Due to the ever changing regulatory landscape with respect to legal agreements, the candidate must be flexible and willing to embrace new challenges.

The position will be responsible for providing best-of-class service to clients of TD Securities and internal business partners by managing the data capture requirements for legal information for capital markets trading products. The candidate will also be responsible for managing and investigating trade exceptions as related to various legal agreements. The Bank contracts with global counterparties for trading products such as derivatives, foreign exchange and fixed income products, i.e. repo/securities lending agreements, ISDA Master Agreements, prime brokerage agreements, related credit support documentation. The position will also be responsible for exemption management under the Qualified Financial Contract (QFC) Recordkeeping regulation, where all financial institutions are required to submit a report of all open QFC positions to the FDIC.

Job Accountabilities:

• Responsible for the management of accurate and timely data capture for legal terms/documentation between the Bank and its counterparties to facilitate operationalization of legal agreement terms. This includes the ability to review the legal agreements and codify terms in the appropriate system.
• Responsible for managing and updating the Scream tables that record, netting status and product coverage for relevant legal agreements.
• Responsible to build and maintain strong relationships with all stakeholders across the bank and be available to service the deal flow with tight deadlines from global desks to operationalize legal agreement data.
• Partner with TDS Data Change Delivery, and Strategic Change and Initiative Partners to maintain and assist with tactical improvements to the Data Agreement Master and Netting Table in in an efficient and timely manner.
• Collaborate with key technology partners to ensure that Trade Agreement data capture and Netting Table are running as efficiently as possible
• Provide prompt and accurate responses to inquiries, escalating when necessary;
• Achieve a service standard of error free processing by ensuring accurate inputting of data to mitigate risk to TD (eg. reputational, financial, regulatory, operational risk);
• Achieve Customer Service standards by adhering to strict Service Level Agreements;
Maintain and support business partner relationships across regions and respective business groups (e.g. Global Counterparty Credit, Enterprise Distribution)

Job Requirements:

• Sound knowledge and understanding of trading businesses and understanding of the operating environment, business processes and procedures, and the transaction lifecycle for Client Data Services as it relates to all businesses supported (e.g. Enterprise Distribution, Fixed Income, Institutional Equities, Corporate Lending);
• Sound knowledge and understanding of Trade Agreements such as ISDA, CSA, MFSTA, GMRA etc. would be an asset.
• Ability to execute on routine and ad-hoc requests;
• Ability to adhere to strict deadlines and handle high volumes of work in a demanding environment;
• Excellent organizational and time management skills;
• Strong ability to work independently as well as part of a team;
• Self-motivated and goal-oriented with the ability to develop tactical & strategic solutions on projects & day-to-day problems;
• Excellent communication skills both verbally and written;
Sound knowledge of Microsoft Office with advanced Microsoft Excel skills.

Additional Information

Education/Accreditations:

• University or college degree
3+ year relevant work experience in Data Management

Other Qualifications/Skills/Experience:

• Highly developed critical thinking, due diligence and problem-solving skills
• Ability to manage work volumes and change requirements across multiple processes
• Self-starter with a high degree of initiative and the ability to learn and adapt quickly
• Excellent verbal and written communication skills.
• Strong organizational skills
• Strong interpersonal skills including demonstrated influencing, conflict management and negotiation skills

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet