Toronto Jewelry Company jobs

Sales Specialist – Markville Mall (Full-Time, On-Site)

About Mulu Jewelry
Mulu Jewelry is a family-owned luxury brand with over 30 years of experience in creating handcrafted, personalized fine jewelry. Designed in-house and meticulously made in Italy, each piece features hand-selected gemstones chosen for their beauty, rarity, and meaning.

Our commitment to exceptional craftsmanship, timeless design, and meaningful personalization has made Mulu a trusted name among jewelry lovers across Ontario and beyond. At Mulu, we blend artistry with innovation, offering an inspiring environment where passion for jewelry and authentic customer connection come together.

Our Locations
We’re proud to serve our customers across premier shopping destinations in Ontario:

• Square One Shopping Centre – Mississauga
• Erin Mills Town Centre – Mississauga
• Markville Mall – Markham
• Upper Canada Mall – Newmarket
• Oshawa Centre – Oshawa
• Dufferin Mall – Toronto

The Opportunity
We’re looking for a Sales Specialist to join our growing team at Markham, Ontario. In this role, you’ll represent the Mulu brand, creating memorable experiences for every customer who walks through our doors.

You’ll build genuine relationships, understand each customer’s story, and help them discover jewelry pieces that reflect their style and sentiment. You’ll also contribute to maintaining our boutique’s elegant atmosphere, supporting inventory operations, and mentoring new team members to deliver Mulu’s signature level of service.

This position offers exciting opportunities for growth within a company that values both performance and passion.

Key Responsibilities

• Provide warm, knowledgeable, and personalized service to every guest
• Achieve and exceed individual and store sales goals
• Build lasting client relationships through expertise, trust, and authenticity
• Assist with visual merchandising and showroom presentation
• Support inventory management and daily operational excellence
• Mentor and guide new staff to uphold Mulu’s service and brand standards
• Collaborate with management to drive sales performance and client satisfaction

Qualifications

• Exceptional communication and interpersonal skills
• Proven record of meeting or exceeding sales targets in retail or luxury sales
• Experience in staff training, mentorship, or team collaboration
• Strong organizational and time management abilities
• Genuine passion for fine jewelry, design, and craftsmanship
• Bachelor’s degree in Business, Marketing, or related field (preferred)
• Previous experience in jewelry or luxury retail (an advantage)

Why Join Mulu Jewelry

• Growth opportunities within a rapidly expanding luxury brand
• Supportive, family-oriented, and collaborative work environment
• Comprehensive jewelry and sales training programs
• Competitive hourly pay plus performance-based commission
• Employee discounts on all Mulu Jewelry collections
• Opportunities for advancement as new stores continue to open across Canada

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Experience:

• Jewelry Sales : 1 year (required)

Language:

• Chinese (required)

Work Location: In person