Toronto Jewelry Company jobs

Sales Specialist – Markville Mall (Full-Time, On-Site)
Now hiring for our new Markville store opening

About Mulu Jewelry

Mulu Jewelry is a family-owned luxury brand with over 30 years of expertise in handcrafted, personalized fine jewelry. Designed in-house and meticulously crafted in Italy, each piece features hand-selected gemstones chosen for their beauty, rarity, and meaning.

Our dedication to exceptional craftsmanship, timeless design, and meaningful personalization has made Mulu Jewelry a trusted name among jewelry lovers across Ontario and beyond. At Mulu, we bring artistry and innovation together—creating an inspiring environment where passion for jewelry, creativity, and genuine customer connection thrive.

Our Locations

We proudly serve customers at Ontario’s premier shopping destinations:

• Square One Shopping Centre – Mississauga
• Erin Mills Town Centre – Mississauga
• Markville Mall – Markham
• Upper Canada Mall – Newmarket
• Oshawa Centre – Oshawa
• Dufferin Mall – Toronto

The Opportunity

We’re looking for a Sales Specialist to join our growing team at Markville Mall in Markham, Ontario, supporting the grand opening of our newest boutique.
As the face of the Mulu Jewelry brand, you will create memorable, meaningful experiences for every client who visits our store.

You’ll build genuine relationships, learn each customer’s story, and help them discover jewelry pieces that reflect their individuality. You’ll also play an essential role in maintaining our boutique’s luxurious atmosphere, supporting inventory functions, and helping train new team members to deliver Mulu’s signature standard of service.

This role offers excellent growth potential within a company that values performance, passion, and long-term development.

Key Responsibilities

• Deliver exceptional, personalized customer service with warmth and professionalism
• Achieve and exceed individual and store sales goals
• Build lasting customer relationships through expertise, sincerity, and trust
• Maintain luxury presentation and visual merchandising standards
• Support inventory control and daily operational excellence
• Assist in onboarding and mentoring new team members
• Collaborate with management to enhance sales performance and client satisfaction

Qualifications

• Exceptional communication and interpersonal skills
• Proven record of meeting or exceeding retail or luxury sales targets
• Experience in training, mentorship, or team collaboration
• Strong organizational and multitasking abilities
• Genuine passion for fine jewelry, design, and craftsmanship
• Bachelor’s degree in Business, Marketing, or related field (preferred)
• Previous experience in jewelry or high-end retail (an advantage)

Why Join Mulu Jewelry

• Growth opportunities within a rapidly expanding luxury brand
• Supportive, family-oriented, and collaborative work environment
• Comprehensive jewelry and sales training programs
• Competitive hourly pay plus performance-based commission
• Employee discounts on all Mulu Jewelry collections
• Opportunities for advancement as new stores continue to open across Canada

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: No less than 30 per week

Experience:

• Jewelry Shop: 1 year (preferred)

Language:

• English (required)
• Farsi (preferred)
• Chinese (required)

Work Location: In person