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    • The Parts Counter Person will be a vital part of the parts team as the key customer contact who will provide superior service consistently while advising and…
    • View all Toromont jobs - Baffin jobs - Counter Person jobs in Baffin, NU
    • Salary Search: Parts Counter Person (Rotation), Mining salaries in Baffin, NU
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    • The Parts Counter Person will be a vital part of the parts team as the key customer contact who will provide superior service consistently while advising and…
    • Actively pursue business in the territory to support equipment, parts and service.
    • Manage all branch parts and service objectives and ensure they are met.
    • Enhance our customer's experience and commitment to brand loyalty by providing product expertise, relevant parts recommendations and regular communication of…
    • Manage parts inquiries and correspondence effectively over the parts counter, through email and by phone in a timely and courteous manner.
    • Actively pursue business in the territory to support equipment, parts and service.
    • Manage all branch parts and service objectives and ensure they are met.
    • Be the face of our health and safety department by engaging with staff and customers through phone, email, and face-to-face interactions with a professional…
  • View similar jobs with this employer
    • Provide overall leadership and direction to branch staff across rentals, service, parts, drivers, and yard operations.
    • Extended health, dental, and vision care.
    • Order parts as required to complete repairs efficiently.
    • Adjust, repair, or replace defective parts, components, and systems using hand and power tools.
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    • Clean, wash, and inspect rental construction equipment as part of daily operations.
    • As a key member of the Service team, the Preventative Maintenance Technician…
    • B) Source multiple vendor pricing for significant part orders.
    • E) Enter equipment part invoicing information in maintenance software.
    • Build and validate accurate Bills of Materials (BOMs) aligned with internal part numbering and procurement standards.
    • In a typical day, YOU will experience:
    • Conduct presentations to promote Caterpillar parts and service through our service facilities.
    • Promote and increase parts sales, exchange components and provide…
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    • Source parts and tools during job set-up and provide shipping instructions to the site.
    • Manage local purchases and review work orders for invoicing/uploading…
    • Manage relationships with the Service and Maintenance Managers to ensure annual parts and service budgets are aligned with customer's projected needs.
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Job Post Details

Parts Counter Person (Rotation), Mining - job post

Toromont
3.5 out of 5 stars
Baffin, NU•Hybrid work
$49,845–$66,305 a year - Permanent

Job details

Pay

  • $49,845–$66,305 a year

Job type

  • Permanent

Location

Baffin, NU•Hybrid work

Benefits

Pulled from the full job description

  • Flexible schedule

Full job description

Toromont Cat is looking for a Parts Counter Person to join our team! The Parts Counter Person will be a vital part of the parts team as the key customer contact who will provide superior service consistently while advising and distributing parts.

Note: This position will be rotational as it is working at a remote site - 14 days on/14 days off

Pay Type


Full Time, Permanent


Compensation


$49,845.00 to $66,305.00


The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.


As a Parts Counter Person, YOU will experience:

  • Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
  • Working for the best in class equipment dealer and with the premium Caterpillar brand
  • Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
  • Competitive total rewards including: wages, benefits, and premiums (as eligible)
  • An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

  • Demonstrate safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
  • Coordinate the daily functions of the parts operations, including procuring, ordering, backorders, core processing, picking and delivery of parts to internal and external customers
  • Process email and phone orders as well as sell parts over the counter
  • Ensure customers requirements are met in an efficient, knowledgeable and professional manner
  • Maintain the parts physical and electronic inventory and assemble hydraulic hoses to the Cat standards
  • Process all core returns and warranty parts

Must-haves for this role:

  • Minimum post-secondary education
  • 3 or more years on heavy equipment and/or parts counter experience

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

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