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    • Jagger is partnering with a successful entrepreneur to hire his first General Manager for a new ice cream shop he's opening in the city.
    • View all Jagger jobs - Winnipeg jobs
    • Salary Search: General Manager salaries in Winnipeg, MB
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    • Previous kitchen or fast-food experience preferred.
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General Manager
Jagger
Winnipeg, MB
•
Hybrid work
$85,000–$150,000 a year
Full-time
Apply now

Job details

$85,000–$150,000 a year
Paid time off, Dental care, Store discount, Extended health care, Flexible schedule
Full-time
Hybrid work in Winnipeg, MB

Full job description

Job Summary
Jagger is partnering with a successful entrepreneur to hire his first General Manager for a new ice cream shop he's opening in the city. The location is secured, the equipment is purchased, and floor plans and storefront design are underway. Our client is bringing on a GM before opening so the person running the shop has a real say in how it gets built. This person will own the business day to day as if it were their own - the product, the team, the systems and the customer experience - reporting directly to the founder. Pre-opening work is largely flexible and remote (SOPs, hiring, systems, recipe testing), then on-site once the shop opens. This is a full-time, year-round role.

Duties

  • Provide input on the build-out, including floor plan, equipment positioning and workflow, before it’s finalized.
  • Build operating procedures from scratch: food safety, product prep, cleaning, cash handling, and opening and closing.
  • Recruit, hire, train and lead a team of roughly 6.
  • Own product quality and consistency, including a rotating flavour of the week.
  • Lead recipe testing and development, and coordinate with outside recipe partners as needed.
  • Select and set up systems for POS, payments, inventory and purchasing.
  • Manage suppliers, ordering and inventory.
  • Own food cost, labour and margins, and report regularly to the founder.
  • Ensure compliance with health and safety regulations and food handling standards.
  • Set the standard for customer experience and build a team that takes pride in the work.
  • Use the off-season for menu development, planning and preparing for the next season.

Requirements

  • Proven experience as a General Manager, Assistant GM or Store Manager in food and beverage, or hospitality adjacent.
  • Hands-on operator, as comfortable behind the counter as with a P&L.
  • Working knowledge of food cost, labour, inventory and supply chain.
  • Experience hiring, training and leading frontline teams.
  • Strong attention to detail and high standards for cleanliness and presentation.
  • Self-directed and resourceful, with good judgment when working independently.
  • Genuine care for the product and interest in the culinary side.
  • Based in Winnipeg.

Nice to Have (but not required)

  • Culinary, pastry or recipe development background (can be outsourced if not)
  • Experience in ice cream, gelato, dessert, cafe or quick-service concepts.
  • Pre-opening experience launching a new location, independent concept or franchise unit.
  • Experience setting up POS and payment systems.
  • Manitoba Certified Food Handler training.

Pay: $85,000.00-$150,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Store discount

Work Location: Hybrid remote in Winnipeg, MB (Winnipeg Region)

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