The Village Restaurant jobs in Victoria, BC

THE VILLAGE is looking to expand our operations! We are a fast paced, busy spot that values excellence. We strive to create an environment where hard working, resilient and reliable individuals will thrive. We aim to support local, building a sustainable business for people and the planet.

Hospitality is alive and well every time you enter any of our locations. We pride ourselves on providing exceptional service, and having a team of incredible individuals that have built community with one another and our guests. IT TAKES A VILLAGE.

For more information on our offerings, services, locations and culture please visit our website: thevillagerestaurant.ca and our IG: @village.hq

We are looking for a strong server with a positive attitude, full time and open availability. Weekend availability is a must.

Responsibilities:

• Greet and welcome guests in a warm and friendly manner, ensuring a positive first impression.
• Take and accurately record food and drink orders from guests, offering recommendations when requested.
• Communicate effectively with kitchen staff to ensure timely delivery of orders and address any special requests or dietary restrictions.
• Serve food and beverages to guests with professionalism and attention to detail.
• Monitor guest satisfaction and promptly address any issues or concerns that may arise.
• Provide knowledgeable responses to guests' questions regarding menu items, ingredients, and preparation methods.
• Maintain cleanliness and organization of tables, dining areas, and service stations.
• Collaborate with team members to ensure smooth service flow and assist in clearing and resetting tables as needed.
• Process guest payments accurately and efficiently, handling cash and credit card transactions following established procedures.
• Adhere to all health and safety regulations and guidelines to maintain a clean and safe working environment for both staff and guests.
• Continuously strive to improve your knowledge of our menu, including seasonal specials and beverage offerings.

Requirements:

• Previous experience as a server in a fast-paced restaurant environment.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Strong communication and interpersonal skills to effectively interact with guests and team members.
• Ability to multitask and work efficiently under pressure while maintaining attention to detail.
• Knowledge of food and beverage menus
• Flexibility to work weekends and holidays as required in the restaurant industry.
• Basic math skills for accurate order processing and cash handling.

Wage:

• $18.25 per hour plus gratuities (tip pool)
• To apply, please submit your resume and a brief cover letter highlighting your relevant experience and why you would be a great fit for our team. We look forward to reviewing your application and scheduling an interview to discuss further.

Pay: $18.25 per hour

Benefits:

• Discounted or free food
• On-site parking
• Paid time off
• Store discount

Application question(s):

• How many years of experience do you have serving in a high-volume or fast-paced restaurant environment?
• This role requires consistent availability on Fridays, Saturdays, and Sundays. Are you able to commit to regular weekend shifts on an ongoing basis?
• Do you have any recurring weekly commitments, such as classes, a second job, or fixed obligations, that would limit your availability on evenings or weekends?
• Do you have any pre-planned trips, events, or scheduling conflicts in the next few months?
• Describe a moment when you noticed something a guest needed before they asked. What did you do?
• What do you love most about working in hospitality, and what keeps you in it?

Work Location: In person