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Job Post Details

Client Care Representative / Veterinary Assistant - job post

Nuleaf Veterinary Group Inc.
80 Bradford Street, Barrie, ON L4N 6S7
$20–$28 an hour - Part-time, Full-time

Job details

Pay

  • $20–$28 an hour

Job type

  • Part-time
  • Full-time

Location

80 Bradford Street, Barrie, ON L4N 6S7

Benefits

Pulled from the full job description

  • On-site parking

Full job description

Part-Time or Full Time & In-Person

PT: Mondays, Wednesdays & Fridays - 9:00 AM – 6:00 PM

FT: Monday – Friday 9am-6pm

At Nuleaf Veterinary Group, we believe veterinary care should be proactive, personalized, and focused on long-term wellness. We are looking for an enthusiastic, compassionate, and organized individual to join our growing team in a unique role that combines client service, animal care, and veterinary support.

This position is ideal for someone who loves both people and pets and enjoys variety in their workday.

What You'll Do

Client Care & Reception

- Answer phones and respond to client inquiries

- Schedule appointments and manage calendars

- Communicate with clients via phone, email, and text

- Process payments and maintain accurate records

- Assist with client education and follow-up communications

- Help create a welcoming and supportive experience for every client

Veterinary Assistant Duties

- Safely handle and restraint of dogs and cats

- Assist with appointments and patient care

- Prepare and maintain exam and treatment areas

- Learn to run in-house laboratory diagnostics and bloodwork

- Assist with sample collection and processing

- Support RVTs and veterinarians with day-to-day patient care

What We're Looking For

Required

- Experience working with animals

- Strong animal handling and husbandry skills

- Excellent communication and customer service abilities

- Comfortable using computers, email, and scheduling software

- Ability to multitask in a fast-paced environment

- Reliable transportation

- Positive attitude and willingness to learn

Preferred

- Experience in a veterinary clinic, animal shelter, daycare, boarding facility, kennel, grooming salon, or similar animal-care setting

- Veterinary Assistant, Veterinary Receptionist, CSR, or RVT student experience

- Familiarity with veterinary terminology

What Makes This Role Different?

At Nuleaf, you'll be more than "just a receptionist." You'll play an active role in patient care, client education, and preventive wellness. We are committed to training the right candidate and helping them grow their skills in both client service and veterinary medicine.

Compensation

- Competitive hourly wage based on experience (Starting at $20/hr)

- Ongoing training and mentorship

- Opportunities for professional growth within a progressive veterinary practice

How to Apply

Please send your resume and cover letter telling us:

1. Why you're interested in joining Nuleaf

2. Your experience working with animals

3. What excites you most about this role

4. Reference Letters or Contacts

5. Bonus Question: Tell us about a pet you've cared for and what you learned from them.

Email: becky@nuleafvet.com

Pay: $20.00-$28.00 per hour

Benefits:

  • On-site parking

Work Location: In person

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