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Job Post Details

Front Desk Guest Experience Specialists & Night Auditors ~ FT/PT, Seasonal, Casual - job post

Balcomo - A Ramada by Wyndham Penticton
Penticton, BC
From $20 an hour - Part-time, Full-time

Job details

Pay

  • From $20 an hour

Job type

  • Part-time
  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed
  • Night shift

Location

Penticton, BC

Benefits

Pulled from the full job description

  • Flexible schedule

Full job description

Join Our Balcomo Family – Front Desk Guest Experience Specialists (Full-Time, Part-Time, Seasonal, Casual)

We are hiring for a mix of Front Desk Guest Experience Specialists and Night Auditors.
Night Auditor shifts include overnight hours and involve basic accounting, reporting, and end-of-day balancing responsibilities.

Shifts may include a mix of mornings (7am–3pm), afternoons (3pm–11pm), overnight shifts (11pm–7am), and occasional varying shifts based on operational needs.

At Balcomo - A Ramada by Wyndham, we invest in our people because a great team creates memorable guest experiences. If you love connecting with people, solving problems with a smile, and being part of a supportive, wellness-focused, positive team, we’d love to meet you!

As we grow into a wellness-focused hotel with a brand-new Wellness Centre, our Front Desk Guest Experience team plays a key role in creating meaningful guest experiences.

What You’ll Do

  • Check guests in and out using our hotel system
  • Handle reservations and guest inquiries (phone, email, in person)
  • Process payments and maintain accurate records
  • Coordinate with housekeeping and other departments
  • For Night Auditors: completing daily reports and balancing transactions

What It’s Like to Work Here

  • You’ll be the first friendly face guests see when they arrive — helping them feel at home from the moment they walk in.
  • You’ll answer questions, handle reservations, and make sure every guest has a seamless, stress-free experience.
  • You’ll work alongside an amazing team that supports and uplifts each other every step of the way.
  • You’ll have room to grow and learn, whether you’re looking to build a career in hospitality or gain valuable skills.

Why You’ll Love It Here

✅ Starting at $20.00 per hour + Summer Incentive Bonus (based on experience)
✅ Flexible Schedules – Full-time & Part-time options
✅ Hotel Discounts – Because we believe in treating our team like VIPs, too!
✅ A Supportive, Wellness-Focused and Positive Work Culture – where you’re valued & encouraged to be yourself
✅ A Staff Pantry stocked with snacks – because no one should work on an empty stomach!

What We’re Looking For

  • A warm, welcoming personality – If you love helping people, you’ll fit right in
  • Great communication skills – You enjoy chatting with guests & making their stay special
  • Ability to stay cool under pressure – Because things can get busy, and a calm, can-do attitude goes a long way
  • No experience? No problem! We provide training – All you need is a great attitude and a willingness to learn
  • Flexible Availability – including evenings, weekends, and holidays

A Few Basics

  • Legally entitled to work in Canada
  • Basic computer skills
  • Ability to stand for extended periods
  • Ability to work independently and as part of a team
  • Previous hotel or customer service experience is an asset (not required)

Where? Balcomo - A Ramada By Wyndham Hotel – 1050 Eckhardt Avenue West, Penticton, BC
When? We’re hiring now! Full-Time & Part-Time shifts available

We’re not just building a team ~ we’re building a culture where people feel seen, supported, and proud of the work they do. Let’s Make Hospitality Feel Like Home ... Together!

Apply today by sending your resume to marylou@balcomo.com

Know someone who’d be a perfect fit? Share this ad with them!

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Work Location: In person

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