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Telus jobs in Victoria, BC

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    • As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People.
    • As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People.
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Job Post Details

Telecommunications Technician - job post

Vanguard Telecom Inc.
Victoria, BC
$80,000–$120,000 a year - Full-time

Job details

Pay

  • $80,000–$120,000 a year

Job type

  • Full-time

Shift and schedule

  • 8 hour shift
  • Weekends as needed
  • 10 hour shift

Location

Victoria, BC

Full job description

Full time subcontractor. Employee must have or arrange their own GST number, liability insurance, work van, tools and worksafe clearance letter.

Responsibilities:

  • Deliver exceptional customer service and with commitment to quality
  • Install and repair support for Phone, Internet, and TV over fiber/copper networks
  • Installation, termination, and testing of coax, fiber, CAT5
  • Be able to work safely at different heights
  • Be able to follow the required safety regulations
  • Ensures fall protection practices and procedures are followed
  • Understands and communicates work orders in order to successfully complete job
  • Focus on incremental Sales Opportunities during the customer install phase

Qualifications:

  • Care about providing exceptional customer experiences, overcoming objections, and handling both favorable and unfavorable customer interactions
  • Comfortable with solutions based selling, recommending products to your customers and upselling TELUS services and products
  • Broad problem-solving abilities and analytical skills
  • Can balance a physically demanding workload, which includes standing, lifting, climbing, bending, crawling in confined spaces and working in a variety of indoor/outdoor environments
  • Able to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs and customer availability including out of town assignments
  • Fluent in English and additional languages considered beneficial

Personal Qualities:

  • Attention to detail and accuracy
  • Ability to adapt to changing priorities
  • Ability to work on multiple time-sensitive projects simultaneously and effectively manage deadlines
  • Strong interpersonal and communication skills and the ability to work well in a team environment
  • Excellent Customer service skills

Education, Certifications & Experience:

  • Previous experience and/or education in telecommunications
  • Pole climbing experience and work in heights are nice-to-have
  • Clean and valid Class 5 Driver's License or another provincial equivalent, a driver’s abstract will be needed
  • High School diploma or GED
  • Proven record of customer service

Experience:

  • Telecommunications: 1 year (Preferred)

Additional pay:

  • Commission pay

Schedule:

  • 10 hour shift
  • 8 hour shift

Job Type: Full-time

Pay: $80,000.00-$120,000.00 per year

Flexible language requirement:

  • French not required

Work Location: On the road

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