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Telus jobs in Calgary, AB

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    • Seeking:* Energetic customer service/sales oriented individuals for the position of Telus Field Installations and Repair Technician.
    • 1 evening shift per week.
    • No Experience Needed – Get industry-leading training and coaching to build valuable sales & communication skills.
    • Engage with prospective and current customers in store, by phone and messaging.
    • Work a flexible schedule, which includes evenings and weekends.
    • Discount at all CSEC retail stores;
    • Be a part of your favorite sporting and entertainment events in the city.
    • Support efficient seating and table flow to ensure…
    • Currently, we are seeking a technician who possess a strong understanding of Telecom & Security Installations in the Calgary area.
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    • Your previous experience in sales or customer service role will help you provide a high level of customer service, pro-actively develop new business and build…
    • Engage with prospective and current customers in store, by phone and messaging.
    • Work a flexible schedule, which includes evenings and weekends.
    • The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support while managing various…
    • Speak directly with customers face-to-face to understand their needs and recommend tailored solutions.
    • Represent well-known client brands with professionalism…
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    • As a Customer Success Executive, you will play a pivotal role in building trusted advisor relationships with our enterprise clients, driving higher employee…
    • Engage with prospective and current customers in store, by phone and messaging.
    • Work a flexible schedule, which includes evenings and weekends.
  • View similar jobs with this employer
    • Job Title: Full Time Sales Associate.
    • Actively engage mall shoppers and follow each step of our sales process.
    • Offer a best-in-class customer experience.
    • Consider joining our team if you are an experienced MOA/Medical Receptionist and you are looking for a Full time position.
    • Engage with prospective and current customers in store, by phone and messaging.
    • Work a flexible schedule, which includes evenings and weekends.
    • From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally…
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Job Post Details

Installation & Repair TELUS Technician - job post

Worldwide
4.2 out of 5 stars
Calgary, AB
$50,000–$90,000 a year - Full-time

Job details

Pay

  • $50,000–$90,000 a year

Job type

  • Full-time

Shift and schedule

  • 8 hour shift
  • Weekends as needed
  • Evening shift
  • Every Weekend

Location

Calgary, AB

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Extended health care

Full job description

Please Note: We currently are hiring full time Sub Contractor positions in Lethbridge and Medicine Hat Alberta. As a Sub Contractor you provide your own vehicle, tools, gas etc.

Seeking: Energetic customer service/sales oriented individuals for the position of Telus Field Installations and Repair Technician.

About Us: At Worldwide, we understand that staying connected is vital in today's world. We are the leading provider of wireline and wireless workforce solutions, ensuring hundreds of British Columbians stay connected with Telus' 100% fiber optic connection to the home. Our founder, once a technician like you, believed in creating a company where technicians are not just valued but celebrated. Join us and become a part of a team that values growth, independence, and exceptional customer service.

Job Description: In this role, you will provide exceptional customer service while performing installations and repairs Internet, Optik TV, Home Phone, and Smart Home Security systems for our residential customers. You will work independently in the field, assessing customer needs, identifying opportunities to upsell or bundle services, and ensuring a “5-Star” experience on every visit. This position requires technical expertise, attention to detail, and a strong focus on customer satisfaction and performance targets. Previous experience in telecommunications or sales oriented customer-facing roles is a strong asset.

Responsibilities:

  • Dispatch from home to customer locations using specific online applications.
  • Reach out to customers prior to arrival, providing ETA.
  • Install and troubleshoot Internet, Optik TV, Home Phone, and Smart Home Security & Automation.
  • Install and diagnose cabling including, fibre, twisted pair, cat/5, coaxial.
  • Assess current customer services and find new sale opportunities.
  • Stay up to date with new products, equipment, pricing, and everchanging technologies.
  • Ensure reliability of all customer services using online test tools.
  • Deliver a "5-Star" customer experience at every interaction through professionalism, technical expertise, and value-added sales.
  • Adhere to all applicable Health & Safety regulations.
  • Present yourself in a polite and professional manner to gain the respect and trust from every Telus customer.

Requirements:

  • Minimum Grade 12 education.
  • Familiarity with everyday hand tools, ladders, cordless drills, and computer hardware/software.
  • Strong customer service background and sales abilities.
  • Ability to work independently and as a team member.
  • Valid Class 5 BC driver’s license.
  • Physically capable of carrying and maneuvering a 60lbs extension ladder, climbing ladders multiple times a day, and lifting heavy objects.
  • Positive, solutions-based attitude with excellent problem-solving skills.
  • Availability to work 1 weekend and 1 evening shift (available until 7 pm) per week.
  • Successful completion of a criminal background check.
  • Self-motivated and highly organized to manage workloads with minimal direction.
  • Must be comfortable with computers, and able to handle various Windows-based applications.
  • Excellent communication skills, both written and verbal
  • Must be willing to work outdoors in changing weather conditions.
  • Must be technically inclined and have a desire to learn.
  • Means to provide or acquire steel toe boots, basic hand tools and cordless tools.

Pay and Benefits: We offer a competitive piece-rate model, ensuring your hard work is rewarded. We also have a robust bonus program that highly rewards productivity and performance along with lucrative sales commissions. As a part of our team, you will have access to paid training, growth opportunities

Join Worldwide, where your skills are valued, your growth is encouraged, and your
contribution makes a difference!

Job Type: Full-time

Salary: $45,000.00-$90,000.00 per year

Schedule:

  • 8 hour shift minimum
  • 1 evening shift per week
  • Tuesday to Saturday
  • Sunday to Thursday

Supplemental pay types:

  • Bonus pay
  • Commission pay

Work Locations: Medicine Hat/Lethbridge Alberta

Job Type: Full-time

Pay: $50,000.00-$90,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance

Experience:

  • Telecommunication: 1 year (preferred)
  • Sales/Customer Service: 1 year (required)

Licence/Certification:

  • Class 5 BC Drivers Licence (required)

Work Location: On the road

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