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Job Post Details

Fibre Internet Installation Technician – TELUS Smart Home & Internet - job post

Fusion Alarms
London, ON
$25–$50 an hour - Permanent, Full-time

Job details

Pay

  • $25–$50 an hour

Job type

  • Permanent
  • Full-time

Location

London, ON

Full job description

Fusion Alarms is hiring Fibre Internet Installation Technicians in London, Ontario for TELUS residential installation work.

This role is primarily focused on fibre internet installations, home internet setup, Wi-Fi equipment, and basic connectivity troubleshooting. Smart Home Security installation and service may also be included, but the main focus is fibre and internet work.

We are looking for reliable, professional, customer-focused technicians who can complete clean installations, communicate clearly with customers, and represent TELUS and Fusion Alarms professionally in the field.

What You’ll Do

  • Install residential fibre internet services
  • Run and connect fibre from the exterior point to the inside of the home
  • Terminate fibre ends when required
  • Install and connect TELUS internet equipment
  • Set up TELUS Network Access Hub / gateway equipment
  • Install fibre wall plates, jacks, patch cords, and related materials
  • Test and confirm internet service is working properly
  • Set up basic Wi-Fi equipment and boosters
  • Troubleshoot internet, Wi-Fi, and connectivity issues
  • Explain the installation and equipment to customers in simple terms
  • Complete clean, professional, and organized work
  • Take clear job photos and complete required documentation
  • Identify customer needs and recommend TELUS products when appropriate
  • Assist with Smart Home Security installs, service, and upgrades when required

Ideal Candidate

  • Experience with fibre internet, telecom, low-voltage, cable, alarm, CCTV, or smart home installations
  • Comfortable working inside residential homes
  • Able to use hand tools and basic installation equipment
  • Comfortable with ladders, drilling, cable routing, wall plates, and clean wiring
  • Basic understanding of modems, routers, Wi-Fi, Ethernet, and internet troubleshooting
  • Experience with fibre tools such as cleaver, stripper, light meter, cleaners, and connectors is an asset
  • Smart Home Security or alarm system experience is an asset
  • Strong customer service and communication skills
  • Sales mindset and ability to recommend products professionally
  • Reliable, punctual, and able to work independently

Requirements

  • Valid driver’s licence
  • Own reliable vehicle, preferably a van, SUV, or truck (Light color)
  • Own basic tools
  • Clean and professional appearance
  • Comfortable working in customer homes
  • Able to pass required background checks
  • Strong English communication skills
  • Previous TELUS, Bell, Rogers, telecom, fibre, alarm, or smart home experience is an asset

Compensation

  • Competitive pay based on experience and completed work
  • Training and support provided
  • Opportunity to grow with a fast-moving TELUS installation team
  • Ongoing work available for reliable technicians

About Fusion Alarms

Fusion Alarms is a professional security, telecom, and smart home installation company based in Ontario. We work with residential and commercial customers and support TELUS-related fibre internet, smart home security, low-voltage, and connectivity services.

We are building a strong team in London and are looking for technicians who take pride in clean work, customer service, and professional installations.

How to Apply

Please apply with your resume and include any relevant experience with fibre internet, telecom, cable, alarm systems, smart home devices, Wi-Fi setup, or low-voltage installation.

Job Types: Full-time, Permanent

Pay: $25.00-$50.00 per hour

Application question(s):

  • Do you own a white Vehicle?

Experience:

  • Fibre Installations: 1 year (preferred)

Location:

  • London, ON (required)

Work Location: In person

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