Telephone Order Clerk jobs in Blainville, QC

THE CAREER OPPORTUNITY YOU'VE BEEN LOOKING FOR

WHY SERVICE 2000 ?

Because one of our core values is to enjoy our work. Because our mission is to enhance the appliance repair industry one client at a time. Because not only will you be contributing to the quick expansion of the business, but you will do so alongside a solid team, with colleagues who value making a difference in other people's lives.

JOB'S OBJECTIVE

The work consists in offering our clients a high quality exprience, from the first encounter to the fulfilling of their needs. In short, the regular tasks are as follows:

• Receiving clients at the parts counter
• Helping them to identify the probable causes of their appliance problems.
• Finding the right parts on the parts search websites
• Proceed to the ordering and expediting of the parts
• Following up on parts which are on back order
• Keeping the inventory up to date
• Communicating with our parts distributors by email or telephone, as needed
• Delivering parts from the Ste-Thérèse office to the Laval one and vice versa
• Accomplishing related tasks when business is slower

The salary is offered at an hourly rate and will vary according the candidate's experience. The position is full-time and permanent.

EXPERIENCE

• ASSET : Secondary professional diploma in Appliance Repair or equivalent technial training
• ASSET: Minimum of 2 years experience in the area of appliance repairs, on the road or in a workshop
• ASSET: Minimum of 2 years experience in sales of appliance parts
• Compter skills: functional knowledge of digital tools such as browsers, Office Suite (Word and Excel), Google (Docs, Sheets, Presentation) or equivalent, use of email
• The ability to learn new technologies so as to evolve with the industry that is in constant renewal.

SKILLS AND ATTITUDE

• Interpersonal skills and the desire to help clients solve their appliance problems
• Good organizational skills
• Ability to work independantly
• Valid driver's license
• Fluent in French (spoken and written); English is also a necessity.

Schedule

The position is full-time, 5 days a week including Saturday mornings.

WHAT SERVICE 2000 HAS TO OFFER:

Advantages:

• Dental insurance
• Disability insurance
• Supplementary medical insurance
• Vision insurance

Schedule:

• 8 hours
• Day shift

To apply for the position, communicate with us at carriere@service2000.ca by answering the following questions:

• Make sure to let us know why you are applying for a position with us. A presentation letter would be greatly appreciated.
• Please take the time to read about our values here and let us know which of these is most important to you and why.
• Make sure to send us a copy of your résumé.

We will communicate only with the selected candidates.