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Technology Support Specialist jobs

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    • Respond to and manage support calls.
    • Access to the best tools and technology available.
    • Troubleshoot software and identify root causes of software issues.
    • Stay informed on emerging healthcare technology trends and support the organization’s efforts to innovate responsibly.
    • Customer Service: 5 years (preferred).
    • Technical support or field service: 1 year (preferred).
    • The Technical Support Specialist is a hands-on technical support role for building controls.
  • View similar jobs with this employer
    • Prior experience providing remote technical support and customer service.
    • The Product Support Specialist II provides technical support for commercial and…
  • View similar jobs with this employer
    • Abbotsford, BC · On-site/Hybrid, with possible travel to client sites · Full-time.
    • $58,000–$72,000 depending on experience · extended health benefits · a real…
  • View similar jobs with this employer
    • Prior experience providing remote technical support and customer service.
    • The Product Support Specialist II provides technical support for commercial and…
  • View similar jobs with this employer
    • Abbotsford, BC · On-site/Hybrid, with occasional travel to client sites · Full-time.
    • $45,000–$58,000+ extended health benefits, and a real growth plan.
    • Access to the best tools and technology available.
    • Ability to communicate effectively (verbal, written, and listening).
    • 8 to 5 with one-hour unpaid lunch.
    • Successfully interact with customers - offering support, training and presentations.
    • Proactively reach out to customers for provision of support via telephone…
    • Remote Support: Experience using remote desktop and remote support tools.
    • Organization: Strong time-management and organizational skills, with the ability to…
    • 3 to 5 years of experience in IT support, systems support, or infrastructure administration.
    • Provide routine Windows and Linux server administration support.
    • Répondre aux demandes de support liées à la configuration et à l’utilisation.
    • On aide des PME de construction à mieux relier le bureau et le chantier grâce à…
    • Techify is hiring a Systems Administrator to take ownership of client environments and ensure they are built, maintained, and continuously improved against…
    • Microsoft Teams Phone configuration and support.
    • Microsoft Teams Rooms and AV technologies.
    • Develop and maintain technical documentation, support standards, and…
    • Extensive equipment support experience with Dell.
    • If necessary, liaise with third-party support and equipment vendors.
    • Driver’s license in good standing.
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Job Post Details

Customer Support Specialist - job post

FDM4 International Inc
1297 Airport Rd, North Bay, ON
$40,000–$55,000 a year - Permanent, Full-time

Job details

Pay

  • $40,000–$55,000 a year

Job type

  • Permanent
  • Full-time

Location

1297 Airport Rd, North Bay, ON

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Company pension
  • Extended health care
  • On-site parking

Full job description

Job description:

What will you do as a Customer Support Specialist?

  • Respond to and manage support calls
  • Troubleshoot software and identify root causes of software issues
  • Address and find solutions for customer product issues
  • Define and provide scope to custom software change requests on behalf of clients
  • Train customers on using FDM4 aligned to their unique needs

Qualifications

  • Customer Support experience (or other relevant experience)
  • Ability to communicate effectively (verbal, written, and listening)
  • Train and present concepts with confidence
  • Aptitude for problem solving
  • Proficiency in using (or the ability to quickly learn) software programs+

Why Work for FDM4?

  • Successful applicants will be provided with on-the-job training as well as opportunities to grow their knowledge, skills, and career
  • Competitive salary
  • Health and benefits package
  • Supportive team atmosphere (we all succeed when you succeed!)
  • Access to the best tools and technology available
  • Increase your knowledge in the areas of Information Technology and Business

FDM4 is a Software Developer and Solution Provider of business solutions for manufacturers and distributors in the apparel and consumer products industries. The talent we employ is the key to our continued success and we encourage individuals to work collaboratively to ensure we provide the very best in software solutions to our clients across North America. www.fdm4.com

Pay: TBD

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Work Location: In person

Pay: $40,000.00-$55,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • On-site parking

Work Location: In person

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