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Technical Writer jobs in Greater Toronto Area, ON

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    • Manage and maintain copy decks from start to finish (including internal client revisions, legal/compliance feedback, technical updates, accessibility copy).
    • Someone with an entry-level background in construction who has the technical aptitude to learn our specialized visual capture services.
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    • Ability to understand technical content and communicate it clearly.
    • Review and interpret bid requirements, synthesize technical information, and ensure full…
    • Creates professional technical project and user documentation, including systems and operational procedures.
    • Experience in the creation and editing of technical…
    • Strong technical writing and documentation skills.
    • The Technical Writer will create professional technical project documentation, including the development of…
    • Demonstrated leadership experience managing teams and stakeholders across multiple organisational levels • Ability to work effectively in a matrix environment…
    • Prior experience with technical writing and digesting engineering documents.
    • Experience monitoring and reporting on usability metrics.
    • 5+ years of professional technical writing, editorial, or copywriting experience.
    • Periodically reviewing and updating the library of technical terms and…
    • Strength in technical utility writing rather than brand or campaign copy.
    • Navigate technical and operational constraints while still delivering the clearest…
    • Participating in technical problem solving, complex diagnostics, and quality assurance activities.
    • Responding to inquiries, providing status updates, and…
    • Ability to interpret technical/engineering information and translate it into clear procedures.
    • Translate complex technical information into clear, concise, and…
    • They will also lead a group of technical writers to deliver the necessary documentation for the success of the business.
    • HOURS OF WORK AND WORK ENVIRONMENT.
    • Demonstrated ability to grasp complex technical concepts and communicate them clearly to both technical and non-technical audiences.
    • Demonstrated ability to grasp complex technical concepts and communicate them clearly to both technical and non-technical audiences.
    • Excellent written and verbal communication skills, particularly for professional and technical audiences.
    • Previous involvement in training, technical accounting…
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Job Post Details

UX Content Strategist - job post

Swoon Group
3.8 out of 5 stars
40 King Street West, Toronto, ON
$40–$60 an hour - Temporary, Full-time, Fixed term contract

Job details

Pay

  • $40–$60 an hour

Job type

  • Fixed term contract
  • Temporary
  • Full-time

Shift and schedule

  • 8 hour shift
  • No weekends
  • Monday to Friday

Location

40 King Street West, Toronto, ON

Benefits

Pulled from the full job description

  • Work from home
  • Flexible schedule

Full job description

Working virtually, this Content Strategist will also attend regular meetings, agile ceremonies and not be afraid to speak up and be candid, rationalize their work, assess and implement feedback and negotiate with partners when needed. They’ll also support three agile teams in total, each focusing on a specific area of the Online Banking experience.

Your key responsibilities:

  • Collaborating with design partners, product owners and the larger content team to ensure content supports and enhances the product to meet business objectives and drive bottom-line results
  • Being a leader in the content space, making strategic decisions as part of our cross-functional agile teams, from pitch and conceptual briefing to final copy and proofing
  • Create original web copy to motivate engagement and conversion, tailored to a Canadian audience
  • Develop carefully written short-form content to represent more complex actions
  • Present initial and final copy to stakeholders and demonstrate the ability to support content choices and negotiate/compromise when needed
  • Take a proactive approach to improving existing copy, as well as develop governance guidelines for ensuring maintenance, and removal of outdated content
  • Manage and maintain copy decks from start to finish (including internal client revisions, legal/compliance feedback, technical updates, accessibility copy)

Requirements:

  • Bachelors’ Degree or Diploma in English, Digital Communications or similar
  • In-depth knowledge of digital/mobile and user experience
  • Experience in the Financial Institution digital space
  • Mobile and desktop application experience a plus
  • 3+ years of experience writing content
  • Strategic project management skills & the ability to educate and gain sign-off from senior stakeholders
  • Experience executing a successful online customer experience through content
  • Strong communication skills and excellent writing and presentation skills; self-motivation and creativity
  • Resourceful self-starter who can analyze complex problems quickly and methodically
  • Ability to work remotely for the time-being due to COVID-19 barriers
  • Ability to work independently, with a disciplined and organized approach
  • Team player and relationship-builder, able to effectively work cross-functionally and gain consensus when needed
  • Must have a portfolio / samples of UX writing

Job Types: Full-time, Temporary

Pay: $40.00-$60.00 per hour

Benefits:

  • Flexible schedule
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Experience:

  • UX Design: 3 years (required)
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