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Technical Support jobs in South Surrey, BC

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    • Lead, coach, and support the daily operations of the support team.
    • This role focuses on team leadership, operational efficiency, service quality, and cross-…
    • We play a critical role in enabling faculty and leadership to focus on strategic planning and decision-making by managing day-to-day administrative and…
    • View all Simon Fraser University jobs - Surrey jobs - Technician jobs in Surrey, BC
    • Salary Search: Temporary Technicians salaries in Surrey, BC
    • See popular questions & answers about Simon Fraser University
    • Knowledge in installing and troubleshooting desktop/laptop hardware and peripherals.
    • Assisting employees with software and hardware setup and configuration.
  • View similar jobs with this employer
    • Providing on-site technical support and staff training, installation, configuration, trouble shooting and resolution of any software and/or hardware problems…
    • Supports data comparison from multiple sources to identify missing, duplicate, inconsistent, or inaccurate information and assists with data cleanup and…
    • Continue to grow your technical, engineering, and project coordination skill set, with support to develop into a subject matter expert over time.
    • Demonstrating technical skills related to installs and troubleshooting of software.
    • Provide support services for acquisition products and communicate with…
    • Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities…
    • Supervise other technical support workers in this group.
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts…
    • 1+ years of experience in technical support, solutions engineering, application support, or a similar customer-facing technical role.
    • Provide remote technical support to technicians.
    • Strategically lead technicians to repair resolution through an online ticketing system:
    • Comfortable presenting technical information to both technical and non-technical audiences.
    • Own and maintain commissioning and technical support tickets from…
    • Manage onsite support tickets and remote technical support.
    • Process personal data, client data and employer business specific data in accordance with Company’s…
    • You will support end users, maintain IT infrastructure, manage hardware and software deployments, and contribute to continuous improvement initiatives that…
    • Supporting multiple client environments across desktop, user, and system-level issues.
    • This role is ideal for someone who enjoys variety, problem-solving, and…
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