Technical Support jobs in Ontario
Customer Technical Support Specialist
Easily applyUrgently hiringFreeway CommunicationsMississauga, ON- $25–$27 an hour
- Full-time
- 40 hours per week
- Monday to Friday +1
- Paid time off
- Vision care
- Life insurance
- Disability insurance
- Extended health care
- Strong troubleshooting skills with hardware and software (Android devices, apps, and web portals).
- 1–3 years of experience in technical support, helpdesk, or…
Tech Support
Easily applyUrgently hiringCanada ControlsMississauga, ON L4W 4N7- $80,000–$100,000 a year
- Full-time
- Tuition reimbursement
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
Often responds in 1 day1 hire made in past 30 days- This position operates phones and the technical support ticket queues, live troubleshooting with technicians and escalate to manufacturers with product issue.
- ConcentrixNiagara Falls, ON L2G 3Y1
- $19.50 an hour
- Full-time
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- You are the point of contact for all technical inquiries about hardware, software, or other designated client products.
- Déclaration d'égalité des chances.
- AutoTecProMarkham, ON L3R 9X3
- $20–$35 a year
- Full-time
- Paid time off
- Dental care
- Profit sharing
- Company events
- Extended health care
- Provide technical support through in-store visits, email, video calls, and phone calls.
- Customer support: 1 year (preferred).
Product Support Analyst
Easily applyCMiCToronto, ON M3J 3K1- $45,000–$55,000 a year
- Full-time
- Dental care
- Paid vacation
- RRSP match
- Wellness program
- Previous technical support experience or customer service experience.
- Participate in project and team meetings; interacting and collaborating with team members.
Bilingual Technical Support Representative
Easily applyNewNow PrepayEtobicoke, ON M9C 5K5- $45,000–$50,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Dental care
- RRSP match
- Casual dress
- On-site parking
- Experience in technical support, customer support, help desk, dealer support, billing support, operations, or a similar role.
Customer Support Technician - CNC
Easily applySienci Labs Inc.Waterloo, ON N2V 1C6- $55,000–$65,000 a year
- Full-time +1
- Vision care
- Dental care
- Discounted or free food
- Casual dress
- Company events
- Extended health care
- Experience working in a hardware or technical product company.
- Minimum 3 years of experience in a customer support role (phone and email support).
- TP CanadaToronto, ON M4P 3A4
- $23.43 an hour
- Full-time
- Weekends as needed +3
- Dental care
- Utilize advanced support technologies and processes engineered to achieve outstanding results.
- Title: Operations Customer Expert II.
- TP CanadaToronto, ON M4P 3A4
- $23.43 an hour
- Full-time
- Weekends as needed +3
- Dental care
- Utilize advanced support technologies and processes engineered to achieve outstanding results.
- Title: Operations Customer Expert II.
Soutien technique – Service client bilingue / Tech Support – Bilingual Customer Service (Remote)
Easily applyAloricaHamilton, ON- Up to $19.35 an hour
- Full-time
- Paid time off
- Employee assistance program
- Store discount
- La mise à jour Windows, les mises à jour antivirus et un scan antivirus complet doivent être effectués tous les 7 jours.
- Diplôme d’études secondaires ou GED.
Manufacturing Technical Service Representative
Easily applyNewCrown Food Service EquipmentNorth York, ON M3N 1V9- Full-time +1
- Monday to Friday
- Paid time off
- Vision care
- Dental care
- RRSP match
- Casual dress
- Extended health care
- The successful candidate will leverage previous experience for providing technical support.
- Escalate hardware failures and coordinate with field service teams…
View similar jobs with this employerConcentrixBelleville, ON K8N 5H5- $19.35 an hour
- Full-time
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP
- Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred.
View similar jobs with this employerConcentrixBelleville, ON K8N 5H5- $25 an hour
- Full-time
- Paid time off
- Vision care
- Dental care
- Employee assistance program
- RRSP
- Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred.
Software Implementation Specialist
Easily applyFDM4 International IncNorth Bay, ON- $45,000–$65,000 a year
- Full-time +1
- Dental care
- Life insurance
- Disability insurance
- Company pension
- Extended health care
- Company events
- Ability to communicate effectively (verbal, written, and listening).
- Experience in a related field involving Customer Support.
- Job Types: Full-time, Permanent.
View similar jobs with this employerTechnical Service Manager
Easily applySCICANNorth York, ON M3B 3P9- From $90,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- We are seeking a dynamic and highly skilled Technical Service Manager to lead our Medical Devices Equipment technical support operations and ensure exceptional…
Technical Support Representative
Easily applyConnex Telecommunications Inc.Hamilton, ON- $17.60 an hour
- Full-time
- Rotating shift
- Vision care
- Dental care
- An amazing team of coworkers and support staff.
- Resolve technical issues associated with customer's internet connection, cable TV and digital phone.
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Customer Technical Support Specialist
Customer Technical Support Specialist
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Full job description
About Freeway Communications
Freeway Communications is a leading provider of Push-to-Talk over Cellular (PTToC) and GPS fleet tracking solutions, including FreewayPTT and FleetTracker.ca.
We support businesses across Canada with reliable communication and tracking tools that keep their teams connected and their fleets visible in real time.
We are looking for a Customer Technical Support Specialist to join our team and provide front-line support to our clients.
Position: Customer Technical Support Specialist
Location: Abbotsford, Onsite or Hybrid depending on candidate.
Job Type: Full-time
Key Responsibilities
- Provide phone, email, and ticket-based technical support to customers using FreewayPTT and FleetTracker.ca devices and platforms.
- Troubleshoot device, application, and connectivity issues (Android devices, SIMs, data connectivity, GPS, web portals, etc.).
- Assist customers with account setup, device provisioning, configuration, and basic training.
- Walk clients through step-by-step solutions in a clear, professional, and patient manner.
- Document all support interactions, troubleshooting steps, and resolutions in the ticketing/CRM system.
- Escalate complex technical issues to GM, following internal procedures.
- Monitor and follow up on open tickets to ensure timely resolution and customer satisfaction.
- Provide feedback to management and development teams about recurring issues, feature requests, and product improvements.
- Contribute to internal and customer-facing knowledge base articles and FAQs.
Qualifications
- 1–3 years of experience in technical support, helpdesk, or customer service in a technology/telecom environment.
- Strong troubleshooting skills with hardware and software (Android devices, apps, and web portals).
- Comfortable working with networking basics (Wi‑Fi, cellular data, APN settings, IP basics).
- Excellent verbal and written communication skills in English.
- Strong customer service mindset: patient, clear, and solution-focused.
- Ability to manage multiple tickets and prioritize in a fast-paced environment.
- Proficiency with common office and support tools (e.g., CRM/ticketing systems, MS Office/Google Workspace).
Nice to Have:
- Experience with PTToC solutions, two-way radio systems, or VoIP services.
- Experience with GPS tracking / telematics platforms (e.g., FleetTracker.ca or similar).
- Bilingual (English/French) or other languages an asset.
- Basic understanding of APIs, mobile device management (MDM), or Linux-based systems.
What We Offer
- Competitive salary and benefits package.
- Training on FreewayPTT, FleetTracker.ca, and related systems.
- Opportunity to work with a growing company in the communications and telematics space.
- Supportive, collaborative team environment.
- Opportunities for career development and advancement.
Work Schedule
- Full-time, Monday to Friday, 9:00 a.m. – 5:00 p.m.
- Occasional on-call or after-hours support may be required, with appropriate compensation.
How to Apply
Please send your resume and a brief cover letter outlining your relevant experience and why you’re a good fit for this role to:
Email: hello@fleettracker.ca
Subject Line: Customer Technical Support Specialist – [Your Name]
Applications will be accepted until August 31st, or position filled. Only candidates selected for an interview will be contacted.
Pay: $25.00-$27.00 per hour
Expected hours: 40.0 per week
Benefits:
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Education:
- Secondary School (required)
Language:
- English (required)
Work Location: Hybrid remote in Mississauga, ON