Technical Support jobs in Nanaimo, BC
- TeleperformanceBritish Columbia
- $19.50 an hour
- Full-time
- Work from home
- Minimum 2 years of experience in a technical support or clinical/medical device support role.
- Provide first-level technical support and customer service.
- EBlock Inc.Canada
- $60,000–$70,000 a year
- Full-time
- Monday to Friday
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP
- Lead, coach, and support the daily operations of the support team.
- This role focuses on team leadership, operational efficiency, service quality, and cross-…
- EBlock Inc.Canada
- $45,000 a year
- Full-time
- Monday to Friday +2
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP
- Resolve support issues in a prompt and efficient manner while escalating to the sales team, the support manager, or technical team members, when necessary.
- EBlock Inc.Canada
- $45,000 a year
- Full-time
- Monday to Friday +2
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP
- Resolve support issues in a prompt and efficient manner while escalating to the sales team, the support manager, or technical team members, when necessary.
Technical Service Representative
Easily applyDometic Marine Canada, Inc.Nanaimo, BC V9X 1H9- $66,000–$80,000 a year
- Vision care
- Dental care
- Employee assistance program
- Disability insurance
- Company pension
- Designated paid holidays
- Provide on-going technical and troubleshooting support to internal stakeholders.
- Specifically, providing technical and troubleshooting support, over the phone…
- City of NanaimoNanaimo, BC V9R 5J6
- $42.93–$45.19 an hour
- Under the general supervision of the Supervisor, Police Technical Support, the incumbent repairs, upgrades and maintains computer hardware; documents, tests and…
- Nanaimo Ladysmith Public SchoolsNanaimo, BC
- $33.87 an hour
- Full-time
- Municipal pension plan
- You are customer-service-oriented, have a strong technical background, excellent problem-solving skills, and a passion for helping others succeed in a…
- TECHNIFITELadysmith, BC
- $60,000–$70,000 a year
- Full-time
- Monday to Friday +2
- Technical support, help desk, desktop support: 5 years (required).
- Troubleshoot hardware, software, network, printer, and mobile device issues.
IT Support
Easily applyXENAINanaimo, BC- $22–$26 an hour
- Full-time +8
- Casual dress
- Flexible schedule
- Provide Level 1 and Level 2 technical support for hardware, software, network, and peripheral issues.
- Install, configure, and troubleshoot desktops, laptops,…
- View all XENAI jobs - Nanaimo jobs
- Salary Search: IT Support salaries in Nanaimo, BC
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Job Post Details
Remote Technical Support Representative - Work from Home (Canada) - job post
Job details
Pay
- $19.50 an hour
Job type
- Full-time
Benefits
Pulled from the full job description
- Work from home
Full job description
The Opportunity
Description
This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.
Now Hiring Across:
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Nova Scotia
- Prince Edward Island
- Saskatchewan
As a Technical Support Representative, you will provide first-level technical support and customer service for client products. This role is ideal for candidates who enjoy troubleshooting, helping customers solve problems, and working in a structured remote environment.
Why This Role Stands Out
- Fully remote work environment
- Competitive compensation
- Structured paid training and support
- Opportunity to gain experience supporting technical and medical-related products
- Potential contract extension and long-term opportunities
- Supportive and collaborative team environment
What You’ll Do
- Provide first-level technical support and customer service
- Troubleshoot and resolve technical issues using diagnostic tools and procedures
- Deliver empathetic, solution-focused customer support
- Accurately document customer interactions in electronic systems
- Coordinate with internal teams to ensure timely issue resolution
- Schedule service calls and follow up with customers as needed
- Maintain professionalism and ownership throughout the customer experience
Experience Required for Your Success
Work Environment Requirements
- Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
- Dedicated, distraction-free workspace required
- Hardwired high-speed internet connection required (Wi-Fi not permitted)
Minimum Qualifications
- Associate’s degree or certification from an accredited program for technical and/or clinical education required
- Minimum 2 years of experience in a technical support or clinical/medical device support role
- Experience using electronic documentation systems required
- Strong communication and comprehension skills
- Ability to type at least 30 WPM and pass language/grammar screening
- Comfortable navigating multiple systems and applications simultaneously
- Strong problem-solving and customer service skills
Preferred Qualifications
- Previous contact center experience
- Working knowledge of Microsoft Office applications including Outlook, Word, and Excel
Apply Today
Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.