Technical Support jobs in Montréal, QC
- SistemaluxMontréal, QC H2N 1N7
- Designated paid holidays
- Paid vacation
- Provide technical expertise and in-depth advice for various customer technical requests and collaborate to solve lighting fixtures customization request…
- Tornatech Inc.Laval, QC
- Full-time +1
- Day shift
- Employee assistance program
- Designated paid holidays
- Paid vacation
- Flexible schedule
- Provide technical support to customers regarding the operation, installation, troubleshooting, and maintenance of Tornatech fire pump controllers.
Technicien Roadtech/Roadtech Technician
Easily applyPandaPayMontréal, QC H4B 2M5- $60,000 a year
- Full-time
- 8 hour shift
- Mileage reimbursement
- Life insurance
- Commuter benefits
- Extended health care
- On-site parking
- Work from home
- Strong technical skills and knowledge of hardware and software troubleshooting.
- Provide timely and efficient technical support to clients.
- Groupe SOIVerdun, QC H3E 1J4
- Full-time +1
- Monday to Friday
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Extended health care
- Minimum 5 années d’expérience en support/service à la clientèle.
- Diplôme collégial et/ou certification en service à la clientèle/support ou dans tout autres…
- Ecotel inc.Montréal, QC
- Full-time +1
- Dental care
- Employee assistance program
- Company pension
- Discounted or free food
- RRSP match
- Work from home
- You write support contracts to ensure technical inclusions.
- Tu rédiges des contrats de support pour t'assurer des inclusions techniques.
Agent(e) support technique
Easily applyReseau sans fil Otodata Inc.Montréal, QC H4N 1G5- $24–$26 an hour
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Extended health care
- On-site parking
- L’agent du service à la clientèle, soutien technique est responsable d’assister les clients dans la résolution des problèmes techniques avec les produits de…
- Metaltech-OmegaLaval, QC H7L 3N6
- Full-time +1
- Monday to Friday
- Paid time off
- Dental care
- Life insurance
- Disability insurance
- Company events
- Wellness program
- Support from your colleagues in customer service and the engineering team to answer our customers' technical questions.
- Terrasse extérieure pour manger l’été.
Support service à la clientèle
Easily applyGroupe AkiSensTerrebonne, QC J6X 4R1- Full-time
- Monday to Friday +1
- Casual dress
- On-site parking
- Cependant, AkiSens offre son propre support client et support technique.
- Répondre et gérer la boîte de courriel partagée du service client;
- Solotech Inc.Montréal, QC H1V 1G3
- Full-time
- Morning shift
- Employee assistance program
- Company car
- RRSP
- RRSP Contribution
- Provide technical support on site and over the phone to customers and technicians to help them resolve problems;
- Answer technical questions from customers;
Technical Support Specialist II
Easily applyStella-Jones Inc.Montréal, QC H4R 2J8- Full-time
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- Extended health care
- Provide support for Windows-based workstations, laptops, peripherals, printers, mobile devices, and approved business applications.
Product Support Analyst
Easily applyInvera Inc.Westmount, QC H3Z 1P9- $36 an hour
- Full-time +1
- Tuition reimbursement
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- We provide our customers with a unique and competitive advantage by delivering state-of-the-art turnkey solutions designed for the industry, including sales,…
- MSP OPERATIONAL CORPMontréal, QC H4P 2C5
- $90,000–$120,000 a year
- Full-time +1
- This position combines advanced hands-on technical support with operational oversight, vendor management, and client/partner coordination.
Agent, Support Technique
Easily applyBumper to BumperBoucherville, QC J4B 2X3- Full-time
- Employee assistance program
- Store discount
- Company pension
- Documenter les cas de support dans un système de gestion des tickets.
- 3 ans et + d’expérience en support technique ou service à la clientèle.
Agent, Support Technique
Easily applyBumper to BumperBoucherville, QC J4B 2X3- Full-time
- Employee assistance program
- Store discount
- Company pension
- Documenter les cas de support dans un système de gestion des tickets.
- 3 ans et + d’expérience en support technique ou service à la clientèle.
Conseiller(ère) technique – Support CVAC-R
Easily applyThe Group MasterMontréal, QC- $70,000–$85,000 a year
- Temporary
- Employee assistance program
- RRSP
- Wellness program
- Master, depuis plus de 70 ans.
- Le Groupe Master est le plus important distributeur de CVCR au Canada et l’un des chefs de file nord-américains de l’industrie.
View similar jobs with this employerComposites Application Specialist
Easily applyNewMaya HTTMontréal, QC- Full-time
- Paid time off
- Vision care
- Dental care
- Disability insurance
- RRSP
- Degree or technical background in mechanical engineering, aerospace engineering, composites engineering, manufacturing engineering, or a related discipline.
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Job Post Details
Technical & Integrated Solutions Specialist - job post
Location
Benefits
Pulled from the full job description
- Designated paid holidays
- Paid vacation
Full job description
Technical & Integrated Solutions Specialist
Service: Technical Department
Location: Montreal
From its well established offices in Montreal, Quebec, Toronto and Vancouver, SISTEMALUX / IGUZZINI serves all of North America with a wide range of architectural lightning at the cutting edge of design. In recent years, our major growth has positioned us as an Employer of choice who promotes talent and career developments within the company.
Working at SISTEMALUX / IGUZZINI means working with a passionate team in a friendly atmosphere. It’s the expertise, creativity and solidarity of our employees that, over the years, has forged the worldwide reputation of our products.
We provide our staff with favorable compensation and working conditions as well as a complete group insurance plan.
JOB DESCRIPTION
Under the responsibility of the Technical Solutions Manager, the Technical Support Representative - Lighting Fixtures provides technical expertise and in-depth advice for various lighting fixtures customization requests and collaborates in resolving problems with the products in order to meet and satisfy the customer needs.
Staff supervision : none
Organizational link:
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Inside sales
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Sales
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Production
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Design
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Purchases
Description of tasks
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Provide technical expertise and in-depth advice for various customer technical requests and collaborate to solve lighting fixtures customization request problems in order to meet and satisfy customer needs according to established standards of deadlines, follow-up and resolution;
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Receive, analyze and verify the feasibility of special luminary requests;
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Establish prices for modified and custom products;
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Analyze, verify and solve the information blockages of the Feasibility lines (Dynamics AX) in progress;
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Communicate with customer service, Technical sales, and if necessary with external sales representatives or Regional Sales Managers in order to collect and synthesize the necessary information;
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Ensure effective communication between the various stakeholders who must be involved;
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Sort and organize the priorities of the requests and coordinate the work so that these are respected;
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Ensure rigorous follow-ups for the progress of projects and work so that standards and deadlines are respected.
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If necessary, request a feasibility check from the Special Products Team Leader by actively participating in the search for technical solutions;
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Support colleagues;
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Complete the documentation associated with the work;
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Keep inside sales representatives and other stakeholders informed as needed on the progress of the resolution and decisions;
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Collaborate in the implementation of tools to improve response times;
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Process requests for standard or customization of imported products and iGuzzini and Simes replacement parts not available on the NA website;
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Creation of temporary codes in the ERP system (AX);
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Participate in team meetings ;
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Carry out any other related tasks that may help in carrying out the projects.
QUALIFICATIONS
- Solving problems creatively;
- Have knowledge of electrical codes and working knowledge of the lighting segment of the business;
- Knowledge of Microsoft and the Google Office suite;
- Knowledge of lighting desired;
- Understanding of lighting concepts and photometric units (Lumens, Candela);
- Knowledge of power supplies (drivers);
- Knowledge of control systems;
Environment and working conditions:
Simultaneity of the problems to be dealt with;- Contingency;
- Effectively manage the workload;
- Large amount of work to be done within a specified time;
- Interruptions in the performance of your work;
- Peak periods, tight deadlines, emergencies ;
We Offer:
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A competitive base salary
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A comprehensive group insurance program
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Access to 24/7 telemedicine
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Group TTSP with employer participation
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Additional paid vacation for the holiday season
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Annual sick and /or personal leave days
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Hybrid work mode (2 days teleworking and 3 days in the office)
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Training and Professional Development paid by the employer
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The opportunity to work with and extraordinary team
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Basketball court and backyard with BBQ
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Unlimited coffee and smoothies
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Parking space provide as needed
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Stimulating challenges and opportunities for advancement
Languages Required: fluent oral and written French and English
Contact : jobs.na@iguzzini.com