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Technical Support jobs in Headquarters, BC

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    • Minimum 2 years of experience in a technical support or clinical/medical device support role.
    • Provide first-level technical support and customer service.
    • Experience in technical leadership or senior-level engineering roles preferred.
    • In this role, you will lead the design, development, and deployment of robust…
    • Providing payroll-related financial analysis and research to support collective bargaining;
    • Supporting Human Resources and Finance with reporting, analytics,…
    • Experience working in, with or for local government or public sector clients, planning firms, engineering groups, or First Nations — ideally in an agency…
    • Supporting McElhanney’s planning practice in Victoria or Campbell River and coordinating with McElhanney planning teams in other branches to ensure great…
    • Minimum of five years of relevant and successful technical support experience with technically complex products.
    • Emergency Troubleshooting in the field.
    • Provide regulatory guidance to clients and project teams throughout the project lifecycle, from planning and engagement through post-assessment compliance.
    • Engineering design External Services Providers contracts for power generation, transmission and distribution services from.
    • A minimum of 15 paid vacation days.
    • Experience working in, with or for local government or public sector clients, planning firms, engineering groups, or First Nations - ideally in an agency…
    • With IT and data engineering teams to design, validate, and sustain scalable, governed supply-chain data models.
    • Consistency, reliability, and decision support.
    • You must be eager and able to absorb massive amounts of product data, automation details, and specifications.
    • You love ownership: You enjoy managing your own…
    • Act as the lead engineer or technical lead in the delivery of engineering solutions to address specific issues or challenges.
    • Perform routine laboratory tests and analysis.
    • AI may be used to support screening, with final decisions reviewed by humans.
    • Valid Class G Driver’s License.
    • Providing guidance, training, and advisory support to staff and leadership on privacy and records management practices.
    • 4 weeks' vacation to start.
    • In providing logistical support and customer service.
    • The Travel Benefits Coordinator and Supervisor plays an important role in enhancing the morale of military…
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Job Post Details

Remote Technical Support Representative - Work from Home (Canada) - job post

Teleperformance
3.6 out of 5 stars
British Columbia•Remote
$19.50 an hour - Full-time

Job details

Pay

  • $19.50 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Work from home

Full job description

The Opportunity


Description


This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.

Now Hiring Across:

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Prince Edward Island
  • Saskatchewan

As a Technical Support Representative, you will provide first-level technical support and customer service for client products. This role is ideal for candidates who enjoy troubleshooting, helping customers solve problems, and working in a structured remote environment.

Why This Role Stands Out

  • Fully remote work environment
  • Competitive compensation
  • Structured paid training and support
  • Opportunity to gain experience supporting technical and medical-related products
  • Potential contract extension and long-term opportunities
  • Supportive and collaborative team environment

What You’ll Do

  • Provide first-level technical support and customer service
  • Troubleshoot and resolve technical issues using diagnostic tools and procedures
  • Deliver empathetic, solution-focused customer support
  • Accurately document customer interactions in electronic systems
  • Coordinate with internal teams to ensure timely issue resolution
  • Schedule service calls and follow up with customers as needed
  • Maintain professionalism and ownership throughout the customer experience

Experience Required for Your Success

Work Environment Requirements

  • Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
  • Dedicated, distraction-free workspace required
  • Hardwired high-speed internet connection required (Wi-Fi not permitted)

Minimum Qualifications

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • Minimum 2 years of experience in a technical support or clinical/medical device support role
  • Experience using electronic documentation systems required
  • Strong communication and comprehension skills
  • Ability to type at least 30 WPM and pass language/grammar screening
  • Comfortable navigating multiple systems and applications simultaneously
  • Strong problem-solving and customer service skills

Preferred Qualifications

  • Previous contact center experience
  • Working knowledge of Microsoft Office applications including Outlook, Word, and Excel

Apply Today

Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

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