Technical Support jobs in Burnaby, BC
Support Technician L2
Easily applyNewMSP OPERATIONAL CORPRichmond, BC V6V 2N2- $65,000–$75,000 a year
- Full-time
- Monday to Friday +1
- Provide Level 2 technical support to multiple clients for desktops, laptops, mobile devices, and peripherals.
- Support and maintain server hardware and operating…
- TeleperformanceBritish Columbia
- $19.50 an hour
- Full-time
- Work from home
- Minimum 2 years of experience in a technical support or clinical/medical device support role.
- Provide first-level technical support and customer service.
Technical Support Specialist
Easily applyEquicare Health Inc.Vancouver, BC V5Z 1J8- From $55,000 a year
- Full-time +1
- Afternoon shift +1
- Paid time off
- Vision care
- Dental care
- Casual dress
- Extended health care
- On-site parking
- Provide direct support of Equicare Health products to our customers.
- You’ll report to the Director of Operations, working in a varied role to provide…
Desktop Technician
Easily applyCGISurrey, BC- $50,000–$85,000 a year
- Configure, support, and troubleshoot hardware, including printers, servers, network devices, and mobile equipment.
- Provide antivirus support and remediation.
- View all CGI jobs - Surrey jobs
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- ThalesVancouver, BC V6C 1G8
- $60,692.25–$80,923.00 a year
- Full-time
- Dental care
- Paid sick leave
- Employee assistance program
- Disability insurance
- Designated paid holidays
- Extended health care
- This position will work closely with the global support teams, team lead, and core engineering teams to assure effective cross communication between the teams…
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Technical Sales Support
Easily applyOften replies in 1 dayAbove All Lighting Canada IncRichmond, BC V6V 2X3- $52,000–$72,000 a year
- Full-time
- Paid time off
- Dental care
- On-site gym
- Company events
- Extended health care
- On-site parking
- Design Expertise: Lighting design, space planning, finish selections.
- Prepare visual presentations and technical drawings to effectively communicate design…
View similar jobs with this employerTechnical Service Advisor/Technician
Easily applyNewWorkforce Staffing SolutionsVancouver, BC V6J 4M6- Company pension
- Business Acumen: An organized, strategic thinker with the ability to prioritize tasks and utilize technical manuals effectively.
View similar jobs with this employerTechnical Service Advisor/Technician
Easily applyNewWorkforce Staffing SolutionsVancouver, BC V6J 4M6- Company pension
- Business Acumen: An organized, strategic thinker with the ability to prioritize tasks and utilize technical manuals effectively.
- Vancouver Police DepartmentVancouver, BC
- $42.04–$49.65 an hour
- Full-time +1
- Investigates technical, hardware, or software solutions to new problems or client requirements.
- Troubleshoots, investigates, diagnoses, and resolves software,…
- Vancouver Police DepartmentVancouver, BC
- $40.34–$47.62 an hour
- Full-time +1
- Rotating shift
- Four-day on and off rotation, 7 a.m. to 6 p.m. (11-hour shift).
- As directed, arranges with technical service agencies or mobile carrier to resolve any technical…
- FortinetBurnaby, BC V5C 6C6
- $86,000–$106,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- Understanding how to collect OS level data within kernel and user space, and how to leverage this data to pinpoint problems.
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- FortinetBurnaby, BC V5C 6C6
- $110,000–$140,000 a year
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- Keep code base and design up to date with the latest trend and technology.
- Create, code, and implement web-based user interfaces for FortiDeceptor.
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- FortinetBurnaby, BC V5C 6C6
- $65,000–$80,000 a year
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
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- FortinetBurnaby, BC V5C 6C6
- $65,000–$80,000 a year
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
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- FortinetBurnaby, BC V5C 6C6
- $86,900–$106,200 a year
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- Previous experience providing technical support, preferably supporting data networking products and/or security products.
- SQL syntax & select statement design.
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- FortinetVancouver, BC
- $100,000–$120,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- Understanding how to collect OS level data within kernel and user space, and how to leverage this data to pinpoint problems.
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Job Post Details
Support Technician L2 - job post
Job details
Pay
- $65,000–$75,000 a year
Job type
- Full-time
Shift and schedule
- Monday to Friday
- On call
Location
Full job description
Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind — to ensure that we can deliver 100% any day, any time.
As we continue to grow, we are looking for a Support Technician L2 to join our team.
About the Role
As a Support Technician L2, You will be responsible for resolving complex technical issues, supporting end-users and systems, and collaborating with other teams to ensure seamless IT operations. This role includes an after-hours on-call support shift rotation, which may include occasional planned and emergency after-hours support. This role is ideal for someone with a strong foundation in IT infrastructure, excellent troubleshooting skills, and a passion for delivering high-quality support.
Location: Richmond, BC
Schedule: Monday to Friday, 40 hours per week, 8:00 a.m. – 5:00 p.m.
Work Mode: Onsite
What You Will Do
- Provide Level 2 technical support to multiple clients for desktops, laptops, mobile devices, and peripherals.
- Troubleshoot and resolve issues related to operating systems (Windows, iOS/MacOS).
- Support and maintain server hardware and operating systems (Windows Server, Linux).
- Manage and troubleshoot networking issues (LAN/WAN, Wired/Wireless, TCP/IP, DNS, DHCP).
- Troubleshoot issues with virtualization technologies (VMware, Hyper-V) and MS Azure cloud Infrastructures.
- Handle ticketing system workflows, ensuring timely resolution and documentation.
- Deliver exceptional customer service to internal and external clients.
- Collaborate with Level 1 and Level 3 teams to manage escalations and resolve complex issues.
- Visit client sites to troubleshoot issues and help with escalations.
What We Are Looking For
- Minimum of 2-3 years working for/within an MSP.
- Strong knowledge of computer hardware, operating systems, and networking fundamentals.
- Strong sense of IT security and best practices.
- CCNA certification or equivalent experience in Network Infrastructure.
- Experience with server administration and virtualization platforms.
- Microsoft 365 Administration (M365 Licensing, Exchange Online, Entra ID/Identity, Intune, Security Center, Teams, SharePoint).
- MD-102 certification or equivalent experience in endpoint management using Intune.
- AZ-104 certification or equivalent Microsoft Azure administration experience.
- Excellent troubleshooting and analytical skills.
- Strong communication and customer service abilities.
- Able to work independently in a fast-paced environment.
- High level of professionalism and a growth mindset.
- Proficiency in RMM and ticketing systems (ConnectWise).
- Vehicle & valid driver's license
Why Work at MSP Corp
- Benefits package.
- Dynamic work environment.
- Opportunities for growth and training.
Ready to make a difference? Join us and shape the future. Apply today!
Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.
Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.