Technical Support Specialist jobs in Toronto, ON
System Delivery Specialist
Easily applyNational Logistics ServicesMississauga, ON L5W 1Y6- $60,000–$85,000 a year
- Full-time
- This is a backfill to support current business requirements.
- Train and support end-users on workflows, platform changes, and system enhancements.
Technical Sales & Support Specialist
Easily applyUltimate Windows, Doors & MoreMississauga, ON- From $68,000 a year
- Full-time +1
- Monday to Friday
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- RRSP match
- 3-5 years of experience in technical support, sales support, construction, architectural products, building materials, fenestration, or a related industry.
- PCI Panasonic Canada Inc.Hybrid work in Mississauga, ON
- $55,000–$70,000 a year
- Full-time
- Tuition reimbursement
- Paid time off
- Vision care
- Dental care
- Collaborate with dealers, authorized service providers, Sales, Quality Assurance, and Technical Support teams to promptly resolve customer, service, and…
Senior Support Specialist
Easily applyMSP OPERATIONAL CORPRemote in Toronto, ON M5H 2N2- Full-time
- Monday to Friday +1
- Strong technical knowledge of network and PC operating systems, including Windows.
- Practice network asset management, including maintenance of network component…
Information Technology Support Specialist
Easily applyNewConfidentialGreater Toronto Area, ON- $70,000 a year
- Full-time
- 3 to 5 years of experience in IT support, desktop support, systems support, helpdesk, or a similar technical position.
View similar jobs with this employerS&C Electric CompanyEtobicoke, ON M9W 1G4- $72,710.00–$96,343.40 a year
- Full-time
- Tuition reimbursement
- Vision care
- Dental care
- Disability insurance
- Designated paid holidays
- Paid vacation
- Provide technical support for escalations from Field Service Engineers and Technicians.
- Occasional travel to support field services in troubleshooting and…
IT Support Specialist (Chinese Speaking Preferred)
Easily applyOften replies in 1 dayKiokii and … Inc.Markham, ON L3R 3J8- $44,000–$48,000 a year
- Full-time +1
- Bilingual
- Vision care
- Dental care
- Life insurance
- Casual dress
- Extended health care
- This role is ideal for someone who enjoys troubleshooting technical issues, working independently, and delivering excellent support in a fast-paced retail…
- MT Talent Solutions Inc.Toronto, ON
- $60,000–$75,000 a year
- Permanent
- Life insurance
- Disability insurance
- Provide technical support to customers and internal teams in person, by phone, and by email.
- You’ll combine service work at customer sites with equipment…
- Compugen Inc.Toronto, ON
- $41,000–$74,000 a year
- Minimum 3 years of end-user support experience, including deskside support.
- This role combines hands-on technical support with light coordination…
- ConvergintRemote in Ontario
- Full-time
- Tuition reimbursement
- Paid time off
- Dental care
- Designated paid holidays
- RRSP
- May provide guidance to less-experienced team members and support standardization of system configurations and support practices.
- ConvergintRemote in Ontario
- Full-time
- Tuition reimbursement
- Paid time off
- Dental care
- Designated paid holidays
- RRSP
- May provide guidance to less-experienced team members and support standardization of system configurations and support practices.
Technical Service Representative
Easily applySamesScarborough, ON M1G 3V5- From $50,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Vision care
- Dental care
- Life insurance
- Extended health care
- Prepare reports as required by the technical manager.
- Technically support our customers and sales staff onsite, over the phone, or through email.
IT Systems Administrator
Easily applyDemetresRemote in Vaughan, ON L4L 5V9- Full-time
- Day shift +1
- Maintain and support our POS infrastructure (Oracle Simphony), including POS backend servers and front-of-house terminals across all locations.
IT Lead
Easily applyDemetresRemote in Vaughan, ON L4L 5V9- Full-time
- Day shift +1
- Own end-user support across the full IT environment.
- When something breaks twice, you treat the second time as a design problem, not a support ticket.
IT Systems & Network Administrator
Easily applyNewSoneil SparkBrampton, ON L6T 3T6- From $60,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Discounted or free food
- Casual dress
- Company events
- Experience building a support function, knowledge base, or ticketing process from scratch.
- 2+ years in technical support, field service, or hands-on…
View similar jobs with this employerAtkinsRéalisHybrid work in Mississauga, ON- Full-time
- To investigate, escalate requests and/or to seek advice on technical support issues regarding Applications Development, Data Centre and Infrastructure Services.
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Job Post Details
System Delivery Specialist
System Delivery Specialist
Job details
Full job description
Company Overview
National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels.
Why work for NLS?
Our people are the driving force behind our culture, and we embrace our P.I.E.C.E values every day. At NLS, you can contribute new ideas and are empowered to do so. Joining Canada’s leading retail logistics provider can provide opportunities that you may have never considered. With our continued expansion into new markets and new supply chain capabilities, our future is one of growth and opportunity.
About the Role:
We are seeking an analytical and delivery-oriented individuals to join our team and support the implementation, optimization, customer onboarding and ongoing operation of the Emerging Brands platform. This position plays a key role in ensuring the successful delivery of order management and fulfillment capabilities that align with client expectations and operational excellence.
This individual will play a key role in coordinating efforts across integration, operations, and engineering teams, as well as engaging with potential and existing customers and the platform vendor. This individual will offer guidance, identify opportunities for improvement, and help troubleshoot complex issues. This is an exciting opportunity for someone with strong operations and system experience who thrives in a dynamic, solution-oriented environment.
Key Responsibilities:
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Serve as the internal expert on the OMS/WMS platform OSA Commerce, configuration, and best practices.
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Lead and support the configuration and onboarding of new clients and vendors within the platform.
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Collaborate with operations, IT to translate business requirements into system configurations.
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Support troubleshooting and issue resolution, coordinating with the vendors as needed.
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Train and support end-users on workflows, platform changes, and system enhancements.
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Maintain clear documentation of configuration decisions, workflows, and knowledge base articles.
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Define and document integration requirements, data mappings, and interface specifications.
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Support API testing, data validation, and troubleshooting during integration phases.
Key Experience and Skills:
- Experience in supporting fulfillment & transportation operations from a system perspective (whether in operations or IT)
- Strong knowledge of WMS, TMS and OMS functionality (not necessarily OSA Commerce, other similar system knowledge will do)
- Experience in leading cross functional teams via influence.
- Experience in managing vendors.
- Technical skills such as coding and SQL are not required.
- This is a backfill to support current business requirements
National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. NLS is committed to providing accommodation for people with disabilities. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms) contact Human Resources to discuss your needs.
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