Technical Support Specialist jobs in Toronto, ON
Quotations Support Specialist
Easily applyAllied Technical SolutionsScarborough, ON M1B 5V8- $50,000–$65,000 a year
- Full-time +1
- Monday to Friday +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP match
- Extended health care
- Communication: Exceptional verbal and written communication skills; you must be able to explain technical concepts clearly to non-technical users.
System Delivery Specialist
Easily applyNational Logistics ServicesMississauga, ON L5W 1Y6- $65,000–$85,000 a year
- Full-time
- This is a backfill to support current business requirements.
- Train and support end-users on workflows, platform changes, and system enhancements.
- ToyotaScarborough, ON
- $70,600–$92,600 a year
- Full-time
- Paid time off
- Dental care
- Extended health care
- Analyses and coordinates preparations on new model service readiness support requirements.
- Sound technical/practical knowledge of automotive systems and…
Technical Sales Support
Easily applySpicers CanadaVaughan, ON- Full-time
- Weekends as needed
- Troubleshoot basic technical issues during demos to keep the presentation running smoothly.
- Willing to travel to customer sites and offer training support as…
Technical Support Analyst
Easily applyYM Inc.North York, ON M6A 2W1- $65,000–$70,000 a year
- Full-time +1
- Tuition reimbursement
- Dental care
- Paid sick leave
- Application support expertise — Experience supporting software applications at a technical level with awareness of functional workflows.
Professional Service Specialist
Easily applyOften replies in 3 daysMSP OPERATIONAL CORPRichmond Hill, ON L4B 3B2- $85,000–$90,000 a year
- Full-time
- Monday to Friday
- Act as the primary technical owner during onboarding, infrastructure refresh, and modernization projects, coordinating directly with clients to gather and…
Bilingual Technical Support Representative
Easily applyUnited ChargersRichmond Hill, ON L4B 1A8- $50,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Extended health care
- On-site parking
- Provide administrative support for various Institutional Distribution VPs and their management team(s).
- Conduct and assist in daily office routines to support…
- AutoTecProMarkham, ON L3R 9X3
- $20–$35 a year
- Full-time
- Paid time off
- Dental care
- Profit sharing
- Company events
- Extended health care
- Provide technical support through in-store visits, email, video calls, and phone calls.
- Customer support: 1 year (preferred).
Senior Professional Service Specialist
Easily applyOften replies in 3 daysMSP OPERATIONAL CORPRichmond Hill, ON L4B 3B2- $95,000–$110,000 a year
- Full-time
- Monday to Friday
- Combining excellent technical skills with a client centric approach and communication will ensure a high level of continued operational success.
Technical Support - Ecommerce
Easily applyYM Inc.North York, ON M6A 2W1- $60,000–$70,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Dental care
- Paid sick leave
- Life insurance
- Store discount
- Additional technical support related to skill set may also be required as a secondary responsibility.
- Coordination and support for fulfillment processes,…
View similar jobs with this employerTalent To Hire Inc.Toronto, ON- $75,000–$83,000 a year
- Full-time
- 3+ years technical support experience working in financial or wealth management systems.
- Excellent communication skills to explain technical issues to non-…
View similar jobs with this employerTalent To Hire Inc.Toronto, ON- $75,000–$83,000 a year
- Full-time
- 3+ years technical support experience working in financial or wealth management systems.
- Excellent communication skills to explain technical issues to non-…
View similar jobs with this employerSenior Technical Support Analyst - Wealth Management
Easily applyNewTalent To Hire Inc.Toronto, ON- $75,000–$83,000 a year
- Full-time
- 3+ years technical support experience working in financial or wealth management systems.
- Excellent communication skills to explain technical issues to non-…
- Power Staffing SolutionsNorth York, ON
- $65,000–$70,000 a year
- Full-time
- On call
- Dental care
- Company events
- Minimum 1+ year of experience in technical support, help desk, or end-user support.
- Respond to customer support inquiries and troubleshoot technical issues in a…
- LRO StaffingToronto, ON
- $75,000 a year
- Contract
- Provide backup to support other department roles as required.
- Configure and support Apple operating systems and mobile devices.
Bilingual POS Technical Support
Easily applyBeyond Bilingual Inc.Toronto, ON M6A 2W1- Up to $47,250 a year
- Full-time +1
- 8 hour shift +3
- Tuition reimbursement
- Vision care
- Dental care
- Casual dress
- 1–2 years of experience in customer service and/or technical support.
- Do you have 2 years of experience in customer service and/or technical support?
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Job Post Details
Quotations Support Specialist - job post
Job details
Pay
- $50,000–$65,000 a year
Job type
- Permanent
- Full-time
Shift and schedule
- 8 hour shift
- Monday to Friday
Location
Benefits
Pulled from the full job description
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP match
- Extended health care
- On-site parking
Full job description
ATS is the industry leader in using technology to revolutionize engineering and design processes. We create tools to help designers and architects to integrate complex systems quickly and accurately for North America’s most exciting building projects.
ATS has a strong work ethic committed to delighting clients and providing them with exceptional service. Our thriving and motivated culture is the heartbeat of our organization. We hope you will become a part of it!
See more at www.atssoftware.com and our promotional video: http://youtu.be/MPyk3BdN-8o
Please note: This is a 100% in-office position.
We are seeking a high-energy Quotations Support Specialist to join our team in Scarborough. This role is perfect for someone who thrives in a fast-paced environment, can bridge the gap between complex software and construction industry needs, and takes pride in being a trusted advisor to clients.
Primary Responsibilities
- Portfolio Management: Proactively own and manage a book of existing clients; take full responsibility for securing retention and driving account growth.
- Strategic Advising: Understand customers’ business objectives and guide product adoption to ensure they achieve maximum ROI.
- Product Expertise: Become a power user of our software. You will provide training and act as the primary advisor to keep customers on the right path.
- The "Internal Bridge": Act as the voice of the customer for our internal teams, collaborating closely with Onboarding, Product, and Account Management.
- Multi-Channel Support: Provide efficient support via email, live chat, and phone. Solve technical issues and follow up consistently to ensure resolution.
- Documentation: Maintain meticulous records in our CRM and ticket-tracking systems, escalating issues to the Development team when necessary.
- Content Creation: Work with Marketing to develop training materials, videos, and knowledge-base articles.
Key Competencies for Success
- Construction Industry Savvy: You understand the unique language, workflows, and challenges of the construction world. You can speak "shop" with your clients.
- Technical Agility: You aren't intimidated by new tech. You have a proven ability to learn complex software platforms quickly and can teach others to do the same.
- Relationship Architect: You excel at building instant rapport in client-facing roles, turning frustrated users into brand advocates through empathy and problem-solving.
Requirements
- Education: College Diploma or University Degree. A background in Architecture, Engineering, or Construction is highly preferred.
- Experience: 4+ years in a client-facing role (Customer Success, Technical Support, or Account Management). Experience in a help desk or IT support capacity is a plus.
- Tools: Familiarity with CRM and Marketing tools (e.g., HubSpot, WordPress) is an asset.
- Communication: Exceptional verbal and written communication skills; you must be able to explain technical concepts clearly to non-technical users.
- Soft Skills: Strong organizational skills, time management, and the ability to work with diverse personalities and styles.
- Ownership: A "take-charge" attitude. You don't just close tickets; you ensure the customer succeeds.
- Schedule Flexibility: We service a North American client base. Shifts are set between Monday to Friday, 8:00 a.m. to 7:00 p.m. ET based on market demand.
Your Life and Career at ATS:
ATS is dynamic, industrious, innovative and collaborative. We believe diverse and inclusive organizations create work environments that are inventive and open-minded, where people spark new ideas and explore alternatives. At ATS, we offer the following to make sure you have a rewarding and enjoyable experience
- Competitive salary
- This is a new position
- Career advancement opportunities
- Benefits package for all eligible full-time employees (including medical, vision and dental).
- A culture that promotes a healthy, fulfilling work-life balance
- Free parking
- Foosball, Ping Pong Table & basketball net
- Gym facilities
- Epic year-round employee events!
TO APPLY: Include your resume and salary expectations. NO PHONE CALLS PLEASE.
Job Types: Full-time, Permanent
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Application question(s):
- Do you have construction experience? And have you ever worked on a construction site?
- Have you ever trained someone or done demos?
- What are your salary expectations?
Work Location: In person