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Technical Support Specialist jobs in Mississauga, ON

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    • Candidates should possess solid Communication skills to clearly explain technical concepts, prepare documentation, and collaborate effectively with technical…
    • Troubleshoot basic technical issues during demos to keep the presentation running smoothly.
    • Willing to travel to customer sites and offer training support as…
    • Provide tech support and advice as a member on our customer care team.
    • Answer and resolve incoming inquires/concerns from customers, dealers and internal staff…
    • Providing technical input into proposals and solution design.
    • Degree or diploma in Engineering, Facilities Management, Building Systems, or a related technical…
    • Project support (technical expertise for project managers).
    • Respond to and prioritize requests for technical support or assistance.
    • Additional technical support related to skill set may also be required as a secondary responsibility.
    • Coordination and support for fulfillment processes,…
    • Do you have experience in a client-facing role where you had to train or explain technical concepts to non-technical users?
    • Microsoft Excel: 1 year (required).
    • Resolve technical issues related to firm applications and recommend improvements to application support processes.
    • This is a full time in office role.
    • Installer et configurer les postes informatiques;
    • Assister les équipes techniques dans la résolution d’incidents.
    • View all TEHORA jobs - Toronto jobs - Spécialiste en Soutien Technique (H/F) jobs in Toronto, ON
    • Salary Search: Technicien en soutien aux utilisateurs junior salaries in Toronto, ON
    • Participer au support technique des utilisateurs;
    • Installer et configurer les équipements informatiques;
    • Diagnostiquer et résoudre les problèmes techniques;
    • Installer et configurer les équipements informatiques;
    • Assurer la maintenance des postes de travail;
    • Posséder deux (2) ans d’expérience comme technicien…
    • Excellent communication and customer service skills to explain technical information clearly to non-technical users.
    • Participate in IT projects when needed.
    • Provides technical support to external customers to resolve issues regarding proprietary software & hardware.
    • Performs reactive/proactive Preventive Maintenance…
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    • Contribute to the continuous improvement of our support processes and documentation.
    • Maintain accurate records of client interactions, requests and resolutions…
  • View similar jobs with this employer
    • Contribute to the continuous improvement of our support processes and documentation.
    • Maintain accurate records of client interactions, requests and resolutions…
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Job Post Details

Automation Technician Specialist - job post

Alps Innovations Group Inc.
225 Gibraltar Road, Vaughan, ON
$52,000–$65,000 a year - Full-time

Job details

Pay

  • $52,000–$65,000 a year

Job type

  • Full-time

Location

225 Gibraltar Road, Vaughan, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Casual dress
  • Extended health care

Full job description

Role Description:

The Automation Technician Specialist is a full-time, on-site role based in Vaughan, ON. This position supports the configuration, testing, and maintenance of self-service technologies, which includes all our automated products. Day-to-day tasks include troubleshooting hardware and software issues, assisting with system installations and upgrades, and documenting technical procedures and findings. The Automation Technician Specialist collaborates with cross-functional teams to gather requirements, analyze performance data, and recommend improvements to system reliability and user experience. The role may also involve coordinating small technical projects, supporting demonstrations, and communicating technical information clearly to internal stakeholders and clients.

Qualifications:

· Candidates should possess strong Analytical Skills and Research capabilities to diagnose technical issues, interpret data, and evaluate solution options.

· Candidates should possess solid Communication skills to clearly explain technical concepts, prepare documentation, and collaborate effectively with technical and non-technical team members.

· Candidates should possess foundational Information Technology skills, including familiarity with hardware components, operating systems, basic networking, and system configuration.

· Candidates should possess Project Management skills to help organize tasks, track timelines, and support the successful delivery of technical initiatives.

· Additional beneficial qualifications include attention to detail, problem-solving ability, adaptability in a fast-paced environment, and strong customer service orientation.

· Post-secondary education in Automation, Information Technology, Computer Science, Engineering, or a related field (completed or in progress) is preferred.

· Experience working with kiosks, vending systems, automation technologies, or similar hardware/software environments is an asset.

· Strong knowledge of electronic components, 3D printing, hardware functionality and the ability to accurately read hardware schematics and wiring diagrams.

· Must have a reliable vehicle and be authorized to work in Canada

· The Automation Technician specialist must be able to travel abroad, therefore a valid up to date passport is required.

Join us as an Automation Technician Specialist to be at the forefront of design innovation! Your expertise will help optimize automated systems that power our production lines while ensuring safety, efficiency, and continuous improvement. We value proactive problem solvers who thrive in a fast-paced environment—your skills will make a real impact!

Pay: $52,000.00-$65,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program

Work Location: In person

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