Skip to main content
Post your resume and find your next job on Indeed!

Technical Support Specialist jobs in Mississauga, ON

Sort by: -
    • This is a backfill to support current business requirements.
    • Train and support end-users on workflows, platform changes, and system enhancements.
  • View similar jobs with this employer
    • Provide technical support for escalations from Field Service Engineers and Technicians.
    • Occasional travel to support field services in troubleshooting and…
    • 3-5 years of experience in technical support, sales support, construction, architectural products, building materials, fenestration, or a related industry.
    • Collaborate with dealers, authorized service providers, Sales, Quality Assurance, and Technical Support teams to promptly resolve customer, service, and…
    • Provide technical support to customers and internal teams in person, by phone, and by email.
    • You’ll combine service work at customer sites with equipment…
    • Document interactions and support activities within the Franchise Management System.
    • Up to $3,000 per year in tuition reimbursement to support your professional…
    • Provide IT support to franchisees and company employees via telephone and/or other support channels.
    • With the support of the IT Services Manager and the…
    • May provide guidance to less-experienced team members and support standardization of system configurations and support practices.
    • Develop and maintain support logs and installation procedures.
    • Contribute to and maintain user and technical systems documentation library.
    • This is a strong opportunity for someone with 1 to 2 years of IT support, technical customer service, or technical sales experience who wants a varied role with…
    • Maintain and support our POS infrastructure (Oracle Simphony), including POS backend servers and front-of-house terminals across all locations.
    • Experience building a support function, knowledge base, or ticketing process from scratch.
    • 2+ years in technical support, field service, or hands-on…
    • Own end-user support across the full IT environment.
    • When something breaks twice, you treat the second time as a design problem, not a support ticket.
    • As a Junior Service Technician, you will provide exceptional customer support, troubleshoot basic technical issues, and ensure a seamless service experience.
  • View similar jobs with this employer
    • To investigate, escalate requests and/or to seek advice on technical support issues regarding Applications Development, Data Centre and Infrastructure Services.
    • View all AtkinsRéalis jobs - Mississauga jobs - Administrative Assistant jobs in Mississauga, ON
    • Salary Search: Smart 3D Administration and Support Specialist salaries in Mississauga, ON
    • See popular questions & answers about AtkinsRéalis
Get email updates for the latest Technical Support Specialist jobs in Mississauga, ON

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

technical support
it support
work from home
technical support representative
it
part time
customer service representative
it support specialist
it help desk
customer service

Career Resources:

Job Post Details

National Logistics Services logo
System Delivery Specialist
National Logistics Services
·
3.5
Mississauga, ON L5W 1Y6
$60,000–$85,000 a year
Full-time
Apply now

Job details

$60,000–$85,000 a year
Full-time
Mississauga, ON L5W 1Y6

Full job description

Company Overview

National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels.

Why work for NLS?

Our people are the driving force behind our culture, and we embrace our P.I.E.C.E values every day. At NLS, you can contribute new ideas and are empowered to do so. Joining Canada’s leading retail logistics provider can provide opportunities that you may have never considered. With our continued expansion into new markets and new supply chain capabilities, our future is one of growth and opportunity.

About the Role:

We are seeking an analytical and delivery-oriented individuals to join our team and support the implementation, optimization, customer onboarding and ongoing operation of the Emerging Brands platform. This position plays a key role in ensuring the successful delivery of order management and fulfillment capabilities that align with client expectations and operational excellence.

This individual will play a key role in coordinating efforts across integration, operations, and engineering teams, as well as engaging with potential and existing customers and the platform vendor. This individual will offer guidance, identify opportunities for improvement, and help troubleshoot complex issues. This is an exciting opportunity for someone with strong operations and system experience who thrives in a dynamic, solution-oriented environment.

Key Responsibilities:

  • Serve as the internal expert on the OMS/WMS platform OSA Commerce, configuration, and best practices.

  • Lead and support the configuration and onboarding of new clients and vendors within the platform.

  • Collaborate with operations, IT to translate business requirements into system configurations.

  • Support troubleshooting and issue resolution, coordinating with the vendors as needed.

  • Train and support end-users on workflows, platform changes, and system enhancements.

  • Maintain clear documentation of configuration decisions, workflows, and knowledge base articles.

  • Define and document integration requirements, data mappings, and interface specifications.

  • Support API testing, data validation, and troubleshooting during integration phases.

Key Experience and Skills:

  • Experience in supporting fulfillment & transportation operations from a system perspective (whether in operations or IT)
  • Strong knowledge of WMS, TMS and OMS functionality (not necessarily OSA Commerce, other similar system knowledge will do)
  • Experience in leading cross functional teams via influence.
  • Experience in managing vendors.
  • Technical skills such as coding and SQL are not required.

  • This is a backfill to support current business requirements
Salary Range: $60,000–$75,000 a year / The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience.


National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. NLS is committed to providing accommodation for people with disabilities. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms) contact Human Resources to discuss your needs.

WvhxxkxTQ2

Let Employers Find YouUpload Your Resume