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Technical Support Level jobs in Montréal, QC

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    • Minimum 1+ year experience in a Call Centre and/or technical support environment.
    • For 35 plus years Bevertec has been at the forefront of providing top level…
    • Minimum 5 années d’expérience en support/service à la clientèle.
    • Diplôme collégial et/ou certification en service à la clientèle/support ou dans tout autres…
    • Répondre aux appels de support technique Niveau 1.
    • Formation et expérience pertinente en génie civil, arpentage, construction ou support technique à la…
    • Minimum of 8 years of experience in application support.
    • Define application support standards and best practices, and ensure their adoption across the team.
    • Hours: 30 à 33 heures par semaine.
    • Estimer les coûts d'installation des équipements.
    • Préparer les contrats de vente ou autres contrats.
    • View all Hebdraulique jobs - Saint-leonard jobs - Spécialiste en Support Technique (H/F) jobs in Saint-leonard, QC
    • Salary Search: spécialiste en support technique salaries in Saint-leonard, QC
    • See popular questions & answers about Hebdraulique
    • Previous experience providing technical support or training customers.
    • Provide technical support to customers, contractors, and installers by phone and email,…
    • You have 8-10 years’ work experience in providing VIP/Gold technical support.
    • Be responsible to support IT events and enable necessary IT setup as required by…
    • Régimes d'assurance (Soins dentaires, soins médicaux, assurance-vie, assurance-invalidité, et plus encore).
    • Être responsable du diagnostic et de la réparation…
    • Providing technical support related to Global and Challenger series aircraft to external and internal customers.
    • When applicable, Bombardier promotes flexible and hybrid work policies.
    • Assurer le soutien technique des Globals et Challengers pour nos clients externes et…
    • Provide technical support and maintenance relating to workstations, laptops, mobile devices, and peripherals.
    • Experience in IT support or customer service.
    • Ayez un impact concret en rejoignant notre équipe Technologie – équipe Services de Soutien TI, à titre de Technicien(ne) en soutien informatique.
    • 2+ years experience in IT/technical troubleshooting or technical support environment.
    • Understand, analyze, and troubleshoot customer technical issues varying in…
    • Write technical documentation and articles.
    • Respond to customer technical issues received directly by phone and email.
    • Knowledge of Spanish or other languages.
    • Recevoir, analyser, catégoriser, prioriser et diagnostiquer les incidents entrants au centre de service;
    • Connaissance approfondie de Microsoft Office 365 (Teams…
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Job Post Details

Bilingual ATS Service Desk Specialist II
Bevertec
·
3.6
Montréal, QC
Fixed term contract, Contract
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Job details

Pay information not provided
Fixed term contract, Contract
Montréal, QC

Full job description

#BEV123

Job Role: Bilingual ATS Service Desk Specialist II (French Bilingual exp)

Location : Montreal, Quebec

Position Type : Contract Role

Duration: 6 months Contract

Job Start Date - 12/6/26

Job End Date - 6/4/27

There are no specific on-site days, requirement is to go in for events which could be 2/3 times a year

Fully Bilingual in French and English (verbal and written)

The main job is to help Advisors, their Assistants and Multi-Advisor Corporations with their everyday IT problems, ranging from simple to complex, mainly over the phone and support them by helping them get their issues resolved efficiently and calmly.

Must Have:

  • Minimum 1+ year experience in a Call Centre and/or technical support environment
  • Strong de escalation skills and ability to remain calm under pressure
  • Excellent communication skills with a white-glove customer service mindset
  • Technically inclined with strong troubleshooting and problem-solving abilities.
  • Fully Bilingual in French and English (verbal and written)
    • Helping people with IT issues


  • Successful candidate will:

  • Answer calls from the Advisor community
  • Listen carefully to understand the problem
  • Ask clear questions to find the right solution
  • Use our Knowledgebase and your experience to help fix our clients issues
  • Explain things in a clear, simple way

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

About Bevertec:

For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across the Greater Toronto Hamilton Area, Canada and beyond. Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates careers.

Remaining at the forefront of providing staffing solutions has been no easy task for us, that why we depend on top caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations. As proof of our continued success Bevertec places candidates with leaders in the public and private sector and continuous remains a vender of record with large organizations across the country.

Learn more at www.bevertec.com


How to Apply

Click the “Apply to Job” button and follow the instructions to submit your resume or contact : Shah Rukh Khan at Skhan@bevertec.com
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