Technical Support Group Staffing jobs in North Edmonton, AB

Mission

Join us in an exciting adventure to complete the Edmonton Valley Line West LRT - a remarkable legacy project that will redefine our community’s transportation landscape! Be part of this transformative journey and help us create a lasting impact for generations to come!

Summary: The Temporary Operations Coordinator supports the planning, coordination, and execution of all activities during the testing and commissioning phases. Working under the leadership of the Temporary Operations Manager, the Temporary Operations Coordinator ensures that train movements, operational procedures, staffing, and safety protocols are carried out efficiently and in compliance with applicable rules, standards, and project requirements.
The Temporary Operations Coordinator and Temporary Operations Manager work collaboratively to manage daily operations, real-time decision-making, stakeholder communication, and operational readiness.

Main Responsibilities

• Assist in planning and executing temporary and test operations.
• Execute planning and test operations support as directed by the Temporary Operations Manager.
• Coordinate day-to-day Temporary Operations activities, including train movements.
• Supervise daily testing operations and real-time site activities.
• Support scheduling and coordination of 24/7 temporary operations.
• Participate in weekly coordination meetings.
• Monitor system performance and respond to operational issues or disruptions.
• Assist in management of the Operational Control Center (OCC) interface with testing operations.
• Carry out assigned OCC tasks and contribute to operational readiness.
• Perform daily inspections of the line to identify and remove obstructions.
• Implement and monitor Permit to Work (PTW) applications.
• Validate PTW requests and issue authorizations for site activities (works, tests, visits).
• Support the management of the Permit Office.
• Monitor and control access to the line, ensuring proper authorization and safety briefings.
• Ensure adherence to safety protocols, rail safety principles, and operational procedures.
• Work closely with safety advisors and project safety teams.
• Communicate hazards and safety requirements to all personnel.
• Support safe coordination of train movements, electrical systems, and site activities.
• Understand and differentiate roles between safety teams and temporary operations teams.
• Communicate with operators, maintenance teams, supervisors, security, and emergency services.
• Maintain real-time coordination with external stakeholders (e.g., city services, fire, police).
• Communicate instructions, notices, and operational updates to field staff.
• Support clear communication between project teams, safety personnel, and public interfaces.
• Manage incidents and disruptions during testing with support from subcontractors.
• Provide real-time problem solving in a fast-paced operational environment.
• Coordinate responses with internal teams and external agencies.
• Analyze and coordinate requests for site resources (personnel, equipment, power, access).
• Manage key control processes for technical rooms and operational areas.
• Coordinate track access, isolations, and possession requirements with relevant stakeholders.
• Support training, briefings, and competency checks.
• Contribute to development and review of operational procedures and TSOPs.
• Assist in preparing operations and maintenance (O&M) processes for project handover.
• Contribute to documentation such as PTW templates and operational plans.
• Maintain operational data, logs, and system records.
• Provide technical and administrative support to the TOM.
• Support documentation and reporting requirements.
• Be available on-call during testing periods, as required.

Requirements

• Post-secondary education in transportation, operations management, logistics, or related field (or equivalent experience).
• Minimum 5 years of experience in temporary operations within railway testing and commissioning environments (for DTOM-level responsibilities).
• Experience in transit operations, rail operations, dispatching, control-room functions, or emergency coordination is an asset.
• Proven experience with LRT systems, including train movements, traction power isolations, and access control.
• Strong knowledge of Canadian railway, operational, and electrical standards.
• Understanding of LRT operations, rail safety principles, and transit procedures.
• Familiarity with testing and commissioning processes and impacts.
• Ability to work in fast-paced, real-time operational environments.
• Willingness to work shifts, weekends, holidays, and irregular hours.
• Ability to work both in office and field environments.
• Capability to navigate active construction sites and outdoor conditions.