Skip to main content
Post your resume and find your next job on Indeed!

Technical Support Desk jobs in Edmonton, AB

Sort by: -
    • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
    • Manage and maintain cloud-based services.
    • Answer inbound technical support calls and assist customers with diagnosing and resolving equipment issues.
    • Experience in technical support, equipment repair,…
    • Strong communication skills and the ability to work with both technical and non-technical employees.
    • Evaluate existing technology and recommend improvements…
    • Create and maintain technical documentation, system configurations, procedures, and IT support records.
    • Respond to, track, and document help desk tickets,…
    • Explain technical issues and solutions clearly to customers.
    • Manage daily store operations and maintain excellent customer service.
    • Contribute QA expertise to project planning and technical discussions.
    • Excellent written and verbal communication skills in English, strong collaboration skills…
    • Type: In-Office, Full-Time.
    • As the 360 Recruitment Consultant, you will be responsible for supporting existing clientele while growing your own portfolio of…
    • Minimum of one year of experience in customer service or technical support.
    • Professionally handle incoming technical support calls and provide customers with…
    • View all GardaWorld Security Screening Inc. jobs - Edmonton jobs - Technical Support jobs in Edmonton, AB
    • Salary Search: GardaWorld - French Technical Support - Edmonton salaries in Edmonton, AB
    • See popular questions & answers about GardaWorld Security Screening Inc.
    • Experienced at communicating technical material to stakeholders and persons with varying levels of technical understanding.
    • PMP Certification would be an asset.
    • This role is primarily based in an office environment and involves regular computer work and extended periods at a desk.
    • Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently.
    • Technical Support: Assist in diagnosing and resolving technical issues…
    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • Own the health of the help desk, including response and resolution times, ticket volume and trends, and the quality of the support experience.
    • The video and audio interpreting sessions may involve simple or complex, technical or non-technical subjects.
    • Access to electrical outlets by the desk.
    • Reporting: Transform technical data into meaningful analytics and status reports to support executive decision-making within the Court Technology Services…
Get email updates for the latest Technical Support Desk jobs in Edmonton, AB

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

IT Administrator
Confidential
·
2.8
Acheson, AB
$55,000–$60,000 a year
Permanent, Full-time
Apply now

Job details

$55,000–$60,000 a year
Dental care, Life insurance, Employee assistance program, RRSP match, Extended health care, Wellness program
Permanent, Full-time
Acheson, AB

Full job description

Overview

Join our dynamic team as an IT Administrator and become the cornerstone of our technology infrastructure! In this role, you will oversee the deployment, maintenance, and security of our IT systems, ensuring seamless operations across diverse platforms. Your expertise will drive innovation and efficiency, supporting our organization’s growth and digital transformation. We are looking for a motivated professional passionate about leveraging cutting-edge technologies to create a resilient and scalable IT environment.

Responsibilities

  • Manage and maintain cloud-based services
  • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
  • Develop, test, and implement software solutions
  • Administer databases to ensure data integrity, security, and availability for business applications.
  • Collaborate withs teams to plan, execute, and deliver projects following the Software Development Life Cycles
  • Other tasks as/when required

Skills

  • Strong knowledge of cloud platforms with hands-on experience managing cloud infrastructure.
  • Proficiency in operating systems including Windows Server and familiarity with their administration.
  • Solid understanding of IT principles, network security protocols, and best practices for safeguarding data.
  • Experience working within Agile methodologies to foster collaboration, flexibility, and rapid delivery of solutions.
  • Programming expertise for developing applications or automating tasks.
  • Familiarity with database management systems for data storage solutions.
  • Knowledge of APIs development and integration techniques to connect diverse software components effectively.

This position offers an exciting opportunity to shape our technological landscape while working with innovative tools and methodologies. If you are energetic about advancing your IT career in a fast-paced environment that values continuous learning and problem-solving, we want to hear from you!

Pay: $55,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Wellness program

Work Location: In person

Let Employers Find YouUpload Your Resume