Skip to main content
Post your resume and find your next job on Indeed!

Technical Support Analyst jobs in Remote

Sort by: -
    • Provide technical support for users via phone, email, and remote interactions.
    • Deliver exceptional customer service by effectively communicating technical…
    • An amazing team of coworkers and support staff.
    • Resolve technical issues associated with customer's internet connection, cable TV and digital phone.
    • This experienced IT professional will be responsible for managing operational teams to support a two-site model with a focus on service quality and continued…
    • In this role, you will connect directly with customers to diagnose and resolve technical challenges, while also recognizing opportunities to recommend Xplore’s…
    • Un travail à temps complet, du lundi au vendredi, de 8h à 17h;
    • Salaire compétitif à déterminer selon l'expérience;
    • Paie par dépôt direct chaque semaine;
    • Reporting to the Regional Performance Director, the Support Specialist is responsible for providing technical support and assistance to franchisees.
    • Agir comme expert de référence pour l’ERP JD Edwards EnterpriseOne;
    • Collaborer avec les analystes d’affaires, assurer la réalisation des analyses préliminaires;
    • Ability to communicate effectively with both technical and non-technical audiences.
    • Collaborate with internal and external stakeholders to support project…
    • Type de poste : Temporaire | Temps plein (3 à 6 mois).
    • Vérifier les chargements sortants afin d'identifier les informations manquantes ou incorrectes (rendez-…
    • 10 years’ experience with the implementation of clinical information systems in a healthcare environment in an analyst role.
    • Excellent verbal and written communication skills backed by a strong technical aptitude.
    • The Customer Experience Analyst role at Doxim, is responsible for…
    • Lead, coach, and support the daily operations of the support team.
    • Help drive continuous improvement across support operations and customer experience.
    • Offrir un accompagnement technique aux employés du site et agir comme personne-ressource auprès des équipes informatiques internationales.
    • Resolve support issues in a prompt and efficient manner while escalating to the sales team, the support manager, or technical team members, when necessary.
    • 1–2 years of experience in customer service and/or technical support.
    • Do you have 2 years of experience in customer service and/or technical support?
Get email updates for the latest Technical Support Analyst jobs in Remote

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

technical support specialist
business analyst
data
data analyst
finance
financial analyst
policy
policy analyst
research
tech support

Career Resources:

Job Post Details

Help Desk Technician - job post

Confidential
Remote
$50,000–$65,000 a year - Full-time

Job details

Pay

  • $50,000–$65,000 a year

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Work from home

Full job description

Overview

We are seeking a dedicated and knowledgeable Helpdesk Support professional to join our team. In this role, you will be the first point of contact for users seeking technical assistance. You will provide support for various operating systems, software applications, and hardware issues, ensuring a seamless experience for our clients. Your ability to communicate effectively and troubleshoot technical problems will be essential in maintaining high levels of customer satisfaction.

Responsibilities

  • Provide technical support for users via phone, email, and remote interactions.
  • Troubleshoot software and hardware issues across various operating systems.
  • Triage incidents utilizing a ticketing PSA system to track and resolve user issues efficiently.
  • Perform desktop support tasks including installation, configuration, and maintenance of computer systems.
  • Diagnose network-related issues including LAN connectivity and firewall configurations.
  • Collaborate with IT teams to escalate complex problems as needed.
  • Maintain documentation of support processes and solutions to enhance team knowledge base.
  • Deliver exceptional customer service by effectively communicating technical information to non-technical users.
  • Assist with onboarding new clients, deploying RMM and EDR end points.

Requirements

  • Proven experience in IT support or help desk environments.
  • Strong understanding of computer networking concepts and troubleshooting techniques.
  • Familiarity with software troubleshooting processes across various applications including Microsoft Office.
  • Experience with ticketing systems.
  • Excellent communication skills with the ability to convey technical information clearly.
  • Knowledge of desktop support practices and computer hardware components.
  • Ability to work independently as well as collaboratively within a team environment.
  • A proactive approach to problem-solving with strong attention to detail. Join us in providing top-notch technical support that empowers our users and enhances their productivity!

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

  • Dental care
  • Paid time off
  • Work from home

Application Question(s):

  • Which PSA or ticketing systems do you have experience with?

Experience:

  • Help desk: 2 years (Required)

Work Location: Remote

Let Employers Find YouUpload Your Resume