Technical Support Analyst jobs in Gatineau, QC
Level 2 Microsoft Windows Systems Administrator
Easily applyRevolution NetworksOttawa, ON K1S 5J3- $63,000–$68,000 a year
- Full-time +1
- Weekends as needed +2
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Extended health care
- Ability to articulate technical information clearly and simply to non-technical people.
- In addition to strong technical aptitudes, backed by at least 2 years of…
- Groupe DL Solutions InformatiquesGatineau, QC J8P 6Z8
- $70,000–$90,000 a year
- Full-time +1
- Mileage reimbursement
- Life insurance
- Employee assistance program
- Disability insurance
- RRSP match
- VRSP
- Utiliser les outils ConnectWise Manage (PSA), ConnectWise Automate (RMM) et ScreenConnect pour le suivi et le support à distance.
- Ce qu'on cherche chez vous*.
- TEHORAOttawa, ON
- Flexible schedule
- Assurer le support technique aux utilisateurs;
- Diagnostiquer les incidents logiciels et matériels;
- Posséder un diplôme universitaire de 1er cycle (BAC) en…
- TEHORAOttawa, ON
- Full-time
- Flexible schedule
- Expérience en support applicatif ou service client.
- Assurer le support post-déploiement (niveau 1 et 2).
- TEHORA est présentement à la recherche d’un(e) Analyste…
- TEHORAOttawa, ON
- Full-time
- Flexible schedule
- Assurer le soutien technique de niveau avancé auprès des utilisateurs;
- Diagnostiquer et résoudre les incidents techniques complexes;
- TEHORAOttawa, ON
- Full-time
- Flexible schedule
- Assurer le soutien technique de niveau avancé auprès des utilisateurs;
- Diagnostiquer et résoudre les incidents techniques complexes;
- TEHORAOttawa, ON
- Full-time
- Flexible schedule
- TEHORA est présentement à la recherche d’un(e) analyste en entretien et évolution – serveurs Windows senior possédant une solide expérience dans…
- TEHORAOttawa, ON
- Full-time
- Flexible schedule
- Assurer le soutien technique et l’exploitation des infrastructures technologiques;
- Installer, configurer et maintenir les composantes technologiques (serveurs,…
Analyste en télécommunication intermédiaire
Easily applyTEHORAOttawa, ON- Full-time
- Flexible schedule
- Posséder un diplôme universitaire de 1er cycle (BAC) en informatique, ou en administration option système d’information organisationnelle, ou encore dans une…
- TEHORAOttawa, ON
- Full-time
- Flexible schedule
- Elle collaborera avec les différentes équipes techniques afin d’assurer la stabilité, la performance et la sécurité des services Web.
- TEHORAOttawa, ON
- Full-time
- Flexible schedule
- Incluant cinq (5) années dans des mandats au cours desquels vous avez exercé un rôle sénior d'accompagnement et une contribution directe relativement à…
Soutien informatique junior / Opérateur - DEP
Easily applyTEHORAOttawa, ON- Flexible schedule
- Installer et configurer les équipements informatiques;
- Assurer le soutien des logiciels de bureau et des outils Microsoft;
Analyste fonctionnel SI
Easily applyTEHORAOttawa, ON- Full-time
- Flexible schedule
- Assurer le support, le dépannage et le suivi des incidents selon les niveaux de service établis;
- Planifier, coordonner et assurer le suivi des travaux liés à la…
- View all TEHORA jobs - Ottawa jobs - Analyste Fonctionnel (H/F) jobs in Ottawa, ON
- Salary Search: Analyste fonctionnel SI salaries in Ottawa, ON
Analyste en soutien aux utilisateurs senior
Easily applyTEHORAOttawa, ON- Flexible schedule
- TEHORA est présentement à la recherche d’un(e) analyste en soutien aux utilisateurs senior ayant une solide expérience en support technique et assistance aux…
- TEHORAOttawa, ON
- Full-time
- Flexible schedule
- Posséder un diplôme universitaire de 1er cycle (BAC) en informatique ou en administration option système d’information organisationnelle, ou encore dans une…
- TEHORAOttawa, ON
- Flexible schedule
- Avoir une expérience dans l’installation et le support des postes de travail, ordinateurs portables, tablettes et imprimantes;
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Level 2 Microsoft Windows Systems Administrator - job post
Job details
Pay
- $63,000–$68,000 a year
Job type
- Permanent
- Full-time
Shift and schedule
- Weekends as needed
- Evenings as needed
- On call
Location
Benefits
Pulled from the full job description
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Extended health care
- Work from home
Full job description
Systems Administrator (Level 2)
Reports to: Service Manager
General Summary:
Level 2 System Administrators are strong in all the most common and popular networking technologies. In addition to strong technical aptitudes, backed by at least 2 years of in the trenches experience, you should be prompt, polite and know the importance of communicating with clients and colleagues in a professional manner. The pace and demands in this environment are usually much greater than an "in-house" position. You should be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange/Office 365, VPN's, firewalls, backup systems and more.
Position Responsibilities:
- Configuration and deployment of new computers
- Hardware installation
- Documentation of Client Networks
- Small Projects
- Installation of client software
- Adding email to a client’s phone
- Assist Sr. Technicians on Larger projects
- Configuration, installation and troubleshooting Microsoft Office
- Understanding of and ability to install computer hardware such as RAM
- Configuring and troubleshooting Microsoft server and desktop operating systems
- Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
- Administration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases
- Takes ownership of tasks and follows through to ensure complete resolution
- Takes a personal interest in, and responsibility for, quality of work they perform or are associated with
- Ability to pay close attention to detail while performing technically detailed tasks
- Ability to deal effectively with stressful situations
- Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
- Understands that the success of individuals is measured by the success of their teams
- Ability to quickly learn new technologies through the use of self-study materials and intuition
- Ability to articulate technical information clearly and simply to non-technical people
- Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution
- Is self-motivated and can be self-directed when necessary
- Enjoys sharing information, supporting others, and working on a team to achieve team goals
Knowledge, Skills, and Abilities:
- Experience required with Windows desktop and server operating systems
- Understanding of TCP/IP and troubleshooting Internet connectivity
- Experience with routers, firewalls and wireless access points
- Understanding of the relationship between switches, hubs, patch panels and connecting nodes to a network
- Understanding of DHCP and DNS services
Credentials and Working Experience:
- You will have a minimum of two to four years work experience in IT, preferably in a helpdesk role
- Minimum of 2 – 4 years experience with Windows server and desktop operating systems
- Minimum of 2 – 4 years experience – Cisco Switching, VLAN, Routing, Firewalling Support
- Minimum of 2 - 4 years experience - Server Hardware Support
- Minimum of 2 – 4 years experience - Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
Required:
- Must have a valid Full G Canadian driver’s license
- Must have a roadworthy car
- Ability to work occasional evening and weekends
- Part of an on-call rotation
Ideal:
- Be fluent in French and English
Job Types: Full-time, Permanent
Pay: $63,000.00-$68,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Work from home
Work Location: In person