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Tech Support jobs in Calgary, AB

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    • Opportunities to develop technical and IT support skills.
    • Previous experience in IT support, technical support, help desk, computer technician, or a similar…
    • View all Fix One jobs - Calgary jobs
    • Salary Search: IT Support Specialist salaries in Calgary, AB
    • Provide onsite Level 1 support (hardware, software, and network).
    • 1–3 years in a Tier 1/2 IT support role.
    • Their environments are typically user-intensive and…
    • Logging and monitoring support tickets and escalating issues when necessary.
    • Providing helpdesk support to queries via email, in person, or phone.
    • Knowledge of desktop support procedures including hardware diagnostics and software troubleshooting.
    • Familiarity with IT support best practices for customer…
    • Exposure to IT support, help desk, or technology troubleshooting is a plus.
    • While basic technical skills are required, the focus is on delivering exceptional…
    • Provide Tier 1 and Tier 2 support to end users through phone, email, and self-service support channels.
    • Log, update, track, and report on support tickets to…
    • Technical support and service delivery.
    • Work with colleagues across locations to resolve issues and maintain consistent support.
    • 1-2 years of customer-facing IT support, help desk, service desk, or technical support experience.
    • Contribute to internal documentation, knowledge base articles…
  • View similar jobs with this employer
    • Participate in domestic and international travel, as required, for training, customer support, or support-related activities.
    • Record time and activities accurately to support proper client billing.
    • 2–5 years of IT support or system administration experience.
    • Provide onsite and remote technical support to clients.
    • 3+ years of onsite support experience in a similar role.
    • Valid driver's licence and reliable vehicle.
    • Comprehensive health benefits - Medical and dental coverage to support your well-being.
    • Handling incoming external and internal issues, concerns, and requests…
    • 4+ years of experience in IT support, systems support, or IT operations.
    • Provide white-glove support to leadership and operational teams.
    • ITSM platforms and structured support processes.
    • Provide technical and escalation support for accounting & assurance application software.
    • Provide day-to-day functional support for GIS and geospatial applications.
    • The ideal candidate will have a solid understanding of GIS applications, geospatial…
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IT Support Specialist
Fix One
Calgary, AB
•
Hybrid work
$28–$33 an hour
Part-time, Contract, Full-time
Apply now

Job details

$28–$33 an hour
Flexible schedule
Part-time, Contract, Full-time
Hybrid work in Calgary, AB

Full job description

About the Position

We are looking for a motivated IT Support Technician to join our team and provide day-to-day technical support to employees and assist with our company's computer systems, software, and technology infrastructure.

This position is well suited for someone with a practical IT background who enjoys troubleshooting technical issues, helping users, and working with computers and business technology.

Responsibilities

  • Provide first-level technical support to employees and users
  • Troubleshoot computer hardware, software, and connectivity issues
  • Install, configure, and maintain computers, applications, and peripherals
  • Assist with Microsoft 365, email, printers, and other business applications
  • Set up and maintain user accounts and access permissions
  • Diagnose and resolve basic network and connectivity problems
  • Monitor and maintain IT equipment and systems
  • Document technical issues, solutions, and support requests
  • Assist with software updates, system maintenance, and backups
  • Provide technical guidance and training to employees when required
  • Escalate more complex technical issues when necessary
  • Support the company with general IT and technology-related tasks

Requirements

  • Completion of a college program in computer science, information technology, computer systems, or a related field; or equivalent technical training and experience
  • Previous experience in IT support, technical support, help desk, computer technician, or a similar role is an asset
  • Basic knowledge of Windows operating systems and common business software
  • Basic understanding of computer hardware, networking, and troubleshooting
  • Strong problem-solving and analytical skills
  • Good communication and customer-service skills
  • Ability to work independently and prioritize multiple technical requests
  • Comfortable learning new software and technologies

What We Offer

  • Full-time, permanent employment
  • Competitive hourly compensation of $28–$33/hour
  • Opportunities to develop technical and IT support skills
  • A professional and supportive working environment
  • Training and onboarding provided
  • Potential for career growth within the company

How to Apply
Submit your application directly through the website at FixOne.ca

Pay: $28.00-$33.00 per hour

Benefits:

  • Flexible schedule

Work Location: Hybrid remote in Calgary, AB

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