Swiss Chalet Associate Manager jobs in Toronto, ON

Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, Montana’s, Olive Garden Canada, Kelseys, Bier Markt, East Side Mario’s, The Landing Restaurant Group, New York Fries, The Pickle Barrel & Catering, State & Main, Elephant and Castle, Original Joe’s, Fresh Kitchen + Juice Bar, The Burger’s Priest, Blanco Cantina and Anejo. With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn’t the only thing we offer – we are passionate about our industry, we celebrate and support diversity of thought, we are innately curious and encourage our Teammates to take ownership. Above all else, we believe in doing the right thing for our people, our communities and our planet.

The Project Coordinator, Restaurant Operations plays a critical role in driving Recipe's IT Projects forward. This role entails rigorous project coordination and robust administrative support to maintain project momentum. The Coordinator is responsible for managing detailed meeting documentation, aggressively tracking action items, identifying logistical bottlenecks, and executing vital IT procurement and bookkeeping tasks to ensure deployments remain on schedule and within budget.

What you'll do in this role:
Project Administration & Execution (20%)

• Assist the Project Manager with day-to-day administrative functions, processes, and activities for the Project Management team
• Ensure comprehensive project documentation is accurately maintained and organized throughout the entire project lifecycle
• Track project timelines, milestones, and deliverables, alerting the Project Manager to any risks of delay
• Assist in troubleshooting and resolving logistical or administrative issues that arise during the project
• Schedule stakeholder meetings, document detailed meeting minutes, and generate actionable task reports

Restaurant Systems Job Aid Creation, Training (20%)

• Curating new and maintaining existing Restaurant Systems training materials for use by all brands and Home Office Teammates along with maintaining all Systems Resource sites
• Build and deliver restaurant systems training support, to create subject matter experts at the brand level using “Train the Trainer” methodology, via multiple methods including but not limited to: webinars, classroom facilitation, Google Classroom

Team & Task Tracking (20%)

• Support the Project Manager in tracking resource availability and ensuring the team has the necessary materials and system access at the right time
• Document task assignments and rigorously follow up with team members to track progress against expected project milestones
• Facilitate cross-team communication to help project team members stay aligned on tasks and dependencies
• Assist project managers in monitoring overall project progress and keeping project management software/trackers up to date

Financial & Procurement Support (20%)

• Assist the Project Manager in formatting, updating, and maintaining project management documents such as budgets, schedules, and project plans
• Execute IT administrative and bookkeeping tasks, such as processing invoices, generating purchase orders, tracking inventory reports, and filing financial documents
• Coordinate the administrative steps of the IT procurement process (e.g., submitting POs, tracking hardware deliveries, receiving goods)

Stakeholder Communication & Reporting (20%)

• Providing regular project updates, instructions and key pieces of information to various stakeholders
• Act as a key administrative point of contact for stakeholders, ensuring correspondence and questions are routed to the correct team
• Support the Project rollouts in client/stakeholder meetings by capturing requirements, acceptance criteria, and agreed-upon timelines in the project logs
• Distribute project plans, action items, and risk/issue logs to key stakeholders as directed by the Project Team
• Compile project data to assist the Project Manager in the production of regular progress reports and leadership updates
• Manage and build strong, collaborative relationships with multiple cross-functional teams

What we are looking for from you:

• University Degree or College Diploma in Business Administration, Information Technology, or a related field
• Strong organizational and administrative skills with an obsession for detail and relentless follow-up
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional technical and operational teams
• Proficiency in project management and collaboration tools (e.g., ClickUp, Jira, Smartsheet, G Suite)
• Experience in IT project coordination, retail, or restaurant POS rollouts is considered a strong asset
• Restaurant Experience is a must

What’s in it for you?

• Flexible/Hybrid work environment
• Pay Range: $60,000 - $75,000
• You’d be joining a close-knit, innovative team of creative and energetic go-getters
• You’d be a part of Canada’s largest full-service restaurant company that leads the industry in size and innovation
• 20% associate discount dining card and monthly dining allowance valid at participating Recipe brands
• A welcoming, fun and safe work environment founded on respect
• Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands
• Industry-leading benefits, wellness programs, and total rewards programs

Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com