ADMINISTRATOR ORDER DESK

Full-Time Position

We are a small wholesale overhead door company looking for a dependable and organized person to join our office team.

This position is primarily an administrative and customer-service role. Our customers are established overhead door companies that already know us. This position does not involve cold calling, finding new customers, or high-pressure sales.

Main Responsibilities

• Answer phone calls and respond to customer emails
• Receive and process customer orders
• Enter orders accurately into our computer system
• Answer basic questions about products, pricing, and availability
• Prepare quotes when required
• Confirm order details with customers
• Purchasing product, and arrange production, and shipping, with another department.
• Maintain accurate customer and order records
• Assist with general office duties as needed

Qualifications

• Friendly and professional communication skills
• Good attention to detail
• Comfortable working with computers and entering information accurately
• Organized and able to manage several tasks at once
• Dependable, punctual, and willing to learn
• Able to work well in a small-team environment
• Previous office, order-entry, customer-service, or inside-sales experience is an asset, but not required
• Experience in the overhead door, construction, building-material, or wholesale industry would be helpful, but is not necessary

We are NOT looking for a high-level salesperson. We are looking for a steady, capable person who is comfortable helping customers, processing orders accurately, and keeping things organized.

Training will be provided on our products and computer system.

Hours: 7:30am - 4:00 pm If you want to leave earlier on some days, this is possible.
Location: Surrey/North Langley