Support Services jobs

Job Summary

We are seeking a detail-oriented and organized Medical Administrative Assistant to join our healthcare team. The ideal candidate will provide exceptional front desk support, manage electronic medical records, and assist with administrative tasks within a busy medical or dental office. This role requires strong communication skills, proficiency with office software, and familiarity with medical and dental terminology. The Medical Administrative Assistant plays a vital role in ensuring smooth daily operations and delivering excellent patient service.

Responsibilities

• Greet patients and visitors professionally at the front desk, creating a welcoming environment
• Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
• Maintain accurate electronic medical records using systems such as Epic and Dentrix
• Verify patient insurance information and process billing or payments as needed
• Assist with appointment scheduling, rescheduling, and cancellations
• Prepare and organize patient charts, forms, and other documentation
• Support clinical staff by handling administrative tasks related to patient flow and record keeping
• Ensure the reception area remains clean, organized, and professional at all times
• Perform general office duties including data entry, filing, and correspondence management

Qualifications

• Prior experience as a Medical Administrative Assistant preferred
• Proficiency with Electronic Medical Records (EMR) systems such as Epic or Dentrix required
• Strong knowledge of medical terminology and dental terminology is highly desirable
• Experience with office software including Microsoft Office Suite is essential
• Excellent communication skills for interacting with patients and team members
• Ability to handle multi-line phone systems efficiently in a fast-paced environment
• Previous office experience in healthcare settings is preferred but not required
• Strong organizational skills with attention to detail and accuracy
• Ability to work independently while managing multiple priorities effectively

Pay: $17.38-$28.92 per hour

Benefits:

• Extended health care
• On-site parking

Education:

• DCS / DEC (preferred)

Experience:

• Medical Administrative Role: 5 years (required)
• Medical office: 5 years (required)

Language:

• English (required)

Work Location: In person