Skip to main content
Post your resume and find your next job on Indeed!

Support Services Manager jobs

Sort by: -
    • AHS holds exemplary status with Accreditation Canada and offers a range of nursing and support services including specialty and ambulatory care clinics, in home…
    • Review occupational health and safety legislation, amendments and best practices to optimize occupational health and safety programs.
    • Provides internal customer service excellence through leading by example utilizing coaching and mentoring to support employees in providing excellence in…
    • Manage the provision of a complete range of Post Design Support services including Technical query support, Configuration Management, Obsolescence Management,…
    • The Manager, Administrative & Financial Services, is a forward-thinking financial expert with a passion for improvement, responsible for leading the development…
    • Collaborate with clinical teams to support patient care needs through timely laundry services and clean environments.
  • View similar jobs with this employer
    • Conduct training and development programs for support services staff.
    • Manage budgets and resources for support services, ensuring cost-effective operations.
  • View similar jobs with this employer
    • Conduct training and development programs for support services staff.
    • Manage budgets and resources for support services, ensuring cost-effective operations.
    • Robust support for employee and Family wellness through Sparrow.
    • Builds positive relationships with persons served, natural supports, and stakeholders.
    • After hours support is required for the Home Supervisor role to provide assistance during non-regular working hours.
    • 3–5 years of PSW supervisory and management experience, preferably in a related community support service unionized environment.
    • VITA is a non-profit organization providing supports and services to individuals with developmental disabilities and/or mental health challenges.
    • Actively supports the recruitment and retention of all departments and monitors staffing levels.
    • High standards for customer service, food safety, physical…
    • Supports programming, oversight of medical care, skill development, behavioural interventions and overall care and services for people receiving supports and…
  • View similar jobs with this employer
    • We are seeking a dynamic and highly skilled Technical Service Manager to lead our Medical Devices Equipment technical support operations and ensure exceptional…
Get e-mail updates for the latest Support Services Manager jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

tech support

Career Resources:

Job Post Details

Care Manager RPN, Personal Support Services - job post

Access Healthcare Services Inc.
3.8 out of 5 stars
2625 Queensview Drive, Ottawa, ON
$28–$35 an hour - Full-time
Responded to 51-74% of applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $28–$35 an hour

Job type

  • Full-time

Shift and schedule

  • Monday to Friday
  • On call

Location

2625 Queensview Drive, Ottawa, ON

Benefits

Pulled from the full job description

  • Dental care
  • Paid vacation
  • Flexible schedule

Full job description

Access Healthcare Services is a leading home and community healthcare provider serving the Ottawa and Champlain region. AHS provides nursing, personal and home support services on behalf of Ontario Health at Home, insurance providers, community partners and private individuals. AHS holds exemplary status with Accreditation Canada and offers a range of nursing and support services including specialty and ambulatory care clinics, in home nursing and personal support, corporate wellness services and facility staffing relief.

POSITION TITLE
Care Manager (RPN), Personal Support Services - Ottawa
REPORTS TO:
Program Manager, Personal Support Services

POSITION PROFILE
As a Care Manager with the Personal Support Program, you will provide and promote high-quality client centered care to those assigned to your caseload. Within the defined scope of practice as an RPN this includes but is not limited to completing client assessments, PSW delegations and training, evaluation and update of care plans, and client education and health promotion activities. The position requires excellent customer service skills, working in collaboration with the interdisciplinary team, and monitoring care provided to our community clients to ensure the highest level of care at all times. The role requires adherence to the principles of quality documentation and maintenance of client health records at all times.

PAY RANGE
$28.00 - $35.00 per hour (commensurate with experience)

ROLES AND RESPONSIBILITIES

  • Conducts in-home community client assessments.
  • Monitors, educates, mentors, coaches and evaluates personal support workers as defined by the RPNs scope of practice.
  • Ensures standards in documentation and practice are followed.
  • Assists in the recruitment and orientation of personal support workers (as required).
  • Participates in organizational quality improvement plans.
  • Participates in care plan development, implementation and evaluation.
  • Participates in the on-call rotation.
  • Works collaboratively with the coordination team and supports as required.
  • Addresses and follows up on client and employee concerns in a timely manner.
  • Supports other AHS programs as required.

REQUIRED SKILLS

  • Presentation/Education
  • Accountability, problem solving and conflict resolution
  • Adaptability/Flexibility
  • Analytical, Critical and Strategic Thinking
  • Advanced Communication & Interpersonal Skills
  • Leadership, Coaching, Mentoring
  • Organizational and Environmental Awareness
  • Risk Mitigation and Management

REQUIREMENTS

  • Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario (CNO)
  • At least 1 year experience in Home and Community Care highly desirable
  • Experience supervising or managing personal support workers preferred
  • Experience with AlayaCare or community based electronic health records and scheduling software high desirable.
  • Current level “C” CPR certification or ability to obtain.
  • Bilingual in French and English preferred
  • Commitment to client-centered care and evidence-based nursing practice
  • Strong knowledge of computer software including Microsoft Word, Excel and PowerPoint
  • Must have a reliable vehicle and willing to travel within the Ottawa Valley region

WHAT WE OFFER

  • Monday to Friday schedule
  • Medical & Dental Benefits
  • RRSPs
  • Career Development Opportunities
  • Monthly Bonus
  • Mileage compensation
  • Flexible work hours
  • Paid Vacation

As an equal opportunity employer, AHS is committed to diversity, inclusion and accessibility. AHS welcomes and encourages applications from all people. Accommodation is available on request for candidates taking part in all aspects of the selection process.
We would like to thank everyone in advance for their interest in AHS, however, only qualified applicants will be contacted for an interview.

Let Employers Find YouUpload Your Resume