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    • Excellent relationship-building and client service skills.
    • Lead and support a strong operations team across the region.
    • Health & Dental and Vision coverage.
    • The Manager of Support Services is responsible for the effective planning, organization and operation of banking system services and help desk support across…
    • Review occupational health and safety legislation, amendments and best practices to optimize occupational health and safety programs.
    • Actively supports the recruitment and retention of all departments and monitors staffing levels.
    • High standards for customer service, food safety, physical…
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    • Maintains a calendar of recreational & social activities that support the interests, needs and cultural diversity of residents.
    • Oversee and manages service delivery unit.
    • Ensuring completion and recording of initial and on-going assessments, child protection investigations and ongoing…
    • Housing service model readiness tools.
    • Has leadership experience in *nonprofit service delivery systems, housing, or social services*.
    • Who This Role Is For*.
    • Promotes service excellence and is accountable for providing case management and coordinating the provision of interdisciplinary services to the residents in an…
    • Conduct training and development programs for support services staff.
    • Manage budgets and resources for support services, ensuring cost-effective operations.
    • Management experience in the food services industry.
    • Educate and support culinary teams at site on proper food safety & HAACP systems.
    • The program manager participates in agency decision making and is the primary liaison with the contracting body.
    • Prior experience in Trauma Informed Practices.
    • Collaborate with internal teams and community partners to support coordinated and effective services.
    • Diploma in social work or human services.
    • Behaviour management training and experience implementing behaviour support plans.
    • Minimum 3 years of leadership or management experience within developmental…
    • Previous restaurant management experience within a full-service environment.
    • Leading the day-to-day operations of a busy full-service restaurant.
  • View similar jobs with this employer
    • Builds, maintains and strengthens working relationships with community service providers, including expanding the existing list of community supports.
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Job Post Details

Commissionaires Victoria, The Islands And Yukon logo

Client Services Manager, Central Island - job post

Commissionaires Victoria, The Islands And Yukon
3.4 out of 5 stars
Nanaimo, BC V9S 1G5
$70,000–$75,000 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $70,000–$75,000 a year

Job type

  • Full-time

Location

Nanaimo, BC V9S 1G5

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Paid vacation
  • RRSP Contribution

Full job description

Lead with purpose. Build relationships. Drive growth.
Commissionaires Security Solutions (CVIY) is a mission-driven organization dedicated to supporting veterans, their families, and the safety of our communities. We are a full-service security services company operating as a Not-for-profit with a diverse customer base of commercial, residential and government accounts.
We’re looking for a Client Services Manager to lead our Central Island region (Malahat to Qualicum). This is a high-impact role for someone who thrives on building relationships, growing business, and leading teams to deliver exceptional service.
What you’ll do
  • Lead and support a strong operations team across the region
  • Build and maintain trusted client relationships
  • Identify growth opportunities and support proposals, renewals, and new business
  • Collaborate with leadership to execute strategic and market growth initiatives
  • Stay ahead of industry trends and strengthen our community presence
  • Ensure high-quality service delivery across all client sites
  • Champion a positive, collaborative culture while representing CVIY’s values with clients, partners, and the community
  • Partner with recruitment teams to communicate staffing needs and support effective placement of personnel across client sites

Why this role stands out
  • Purpose-driven work supporting veterans and communities
  • A visible, high-impact leadership role
  • Opportunity to influence growth and strategy
  • Autonomy to bring ideas forward and make a difference
  • Work out of our new Nanaimo office

What you bring
  • Strong leadership and people-management experience
  • Excellent relationship-building and client service skills
  • Strategic mindset with solid business acumen
  • 5–7 years in security or service-based industry (preferred)
  • Self-motivated, positive, and adaptable
  • Ability to travel within the region and occasionally to our Home Office in Victoria
  • Proficient with Microsoft Office suite (i.e. Outlook, Word, Excel and PowerPoint)

What we offer
  • Group-life Insurance and Long-term Disability
  • Health & Dental and Vision coverage
  • Paid sick and personal needs time
  • Paid vacation time
  • Company paid RRSP contributions
  • Inclusive, supportive team culture
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