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Job Post Details

Service Supervisor - job post

Tesla
3.3 out of 5 stars
Surrey, BC
$80,960–$121,440 a year - Full-time
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Job details

Pay

  • $80,960–$121,440 a year

Job type

  • Full-time

Shift and schedule

  • Overtime
  • Weekends as needed

Location

Surrey, BC

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Employee assistance program
  • Designated paid holidays
  • RRSP match

Full job description

What to Expect
Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.

What You'll Do

  • Lead, coach, and develop a highly engaged team of technicians to achieve service output goals
  • Maintain appropriate shop records and inventories and manage smooth workflow in the service center
  • Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team
  • Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs
  • Monitor to ensure that all employees comply with safety regulations and the service center's safety program
  • Work with employees to manage schedules and resolve technical and personnel problems
  • Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements


What You'll Bring

  • Bachelor's degree, or equivalent experience
  • Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required
  • Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
  • Excellent interpersonal and communication skills
  • Able to work a flexible schedule, including weekday and weekend overtime
  • Proficient with Microsoft Office Suite
  • Valid driver’s license required

Benefits


Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Company-paid Health, Dental, Vision, Life, and Disability insurances
  • RRSP with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Employee Assistance Program
  • Parental Success Programs
  • Sick and Vacation time, and Paid Holidays
  • Tesla Babies program
  • Tesla products, fitness discounts, and perks program


Expected Compensation

$80,960 - $121,440/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.


Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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