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    • Collaborate with faculty and staff to identify student needs and develop tailored support strategies.
    • Passion for supporting student success and fostering an…
    • Provides leadership to plan, develop, evaluate, coordinate and implement proactive learning commons and student support services to ensure effective student…
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    • Maintain accurate, highly detailed daily communication logs for every student interaction in the student management system.
    • Deliver student support services through one-on-one advising, group sessions, webinars, and timely responses to student inquiries.
    • Experience working with young adults and/or post-secondary student populations is preferred.
    • Works collaboratively with the broader student wellness services…
    • 1–3 years of experience in student support, residential care, customer service, or logistics.
    • Assist with student move-in and move-out procedures, welcoming…
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Student Services Officer
Kelowna, BC
$21–$25 an hour
Full-time

Job details

$21–$25 an hour
Full-time
Kelowna, BC

Full job description

Company Overview

At Career City College, we are a vibrant community of passionate professionals dedicated to elevating the learning experience. Our mission is to empower students through exceptional support and innovative educational services, fostering an environment where everyone can thrive.

Overview

We are seeking an energetic and dedicated Student Services Officer to join our dynamic team. In this role, you will serve as a vital link between students and the college, providing comprehensive support to ensure a smooth and enriching educational journey. Your enthusiasm for student success, combined with excellent communication skills, will help foster a welcoming and inclusive campus environment.

Responsibilities

  • Act as the primary point of contact for students, addressing inquiries and providing guidance on college programs and services
  • Deliver engaging presentations and workshops to promote student engagement and participation
  • Assist with recruiting efforts by promoting college programs at events and through outreach initiatives
  • Support students with registration processes, orientation sessions, and academic advising coordination
  • Maintain accurate records of student interactions, feedback, and service activities using college management systems
  • Collaborate with faculty and staff to identify student needs and develop tailored support strategies
  • Organize and facilitate student-focused activities that enhance campus community involvement

Skills

  • Strong public speaking abilities to confidently engage diverse audiences
  • Proficiency with Ellucian or similar student information systems for data management and reporting
  • Experience in recruiting or outreach activities to attract prospective students
  • Teaching or mentoring skills to effectively communicate complex information clearly
  • Excellent interpersonal skills to build rapport with students, staff, and external partners
  • Ability to manage multiple priorities efficiently in a fast-paced environment
  • Passion for supporting student success and fostering an inclusive campus atmosphere

Pay: $21.00-$25.00 per hour

Work Location: In person

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