Specialist Technical Support jobs in Ottawa, ON
Infrastructure Engineer & Application Support Specialist (Multiple Roles Available)
Easily applyMultiple openingsTrillys SystemsOttawa, ON K1G 4G5- $700–$1,050 a day
- Full-time +2
- Ability to work in hybrid teams and support enterprise‑scale environments.
- Participate in technical initiatives, project planning, and documentation updates.
427 EN - Business Application Support Analyst
Easily applyOften replies in 1 dayExport Development Canada | Exportation et...Ottawa, ON- $84,698–$112,931 a year
- Full-time
- Relocation assistance
- Paid vacation
- Deconstruct complex technical solutions and explain them to a non-technical audience in simple and clear terms.
- Root Cause Analysis Specialist certification.
- EricssonOttawa, ON
- $65,600–$91,350 a year
- On call
- Tuition reimbursement
- Employee stock purchase plan
- Paid time off
- Dental care
- Life insurance
- Disability insurance
- Provide solution-level support to customers.
- Experience in support services and operations (preferred).
- Stay current with emerging technologies and share…
- View all Ericsson jobs - Ottawa jobs
- Salary Search: Soutenez les débuts de carrière professionnels/ Support Professional Early Career salaries
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- FortinetOttawa, ON
- $74,000–$90,000 a year
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education.
- View all Fortinet jobs - Ottawa jobs
- Salary Search: Technical Support Engineer salaries in Ottawa, ON
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- SolinkOttawa, ON
- $89,053–$101,150 a year
- Full-time
- Dental care
- Background in SaaS deployment, professional services, or technical onboarding.
- Wellness support: Monthly reimbursement for fitness, wellness, or mental health…
- View all Solink jobs - Ottawa jobs
- Salary Search: Product Specialist salaries in Ottawa, ON
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Find better work in healthcare
CPA with a passion for tech
Easily applyNewBAI Bragonier + Associates IncOntario- $85,000–$115,000 a year
- Full-time +1
- Dental care
- Disability insurance
- Extended health care
- Company events
- Work from home
- Do you have experience in a client-facing role where you had to train or explain technical concepts to non-technical users?
- Microsoft Excel: 1 year (required).
3rd Line Network Support Engineer **Relocation to Bermuda**
Easily applyOften replies in 3 daysThe Platinum GroupOntario- $113,000–$150,000 a year
- Full-time +1
- Relocation assistance
- Provide support, advice and guidance to our customers on a wide range of technical solutions.
- Minimum 5 years in 3rd line support role or similar.
Senior Analyst, Service Desk
Easily applyBrookfield RenewableGatineau, QC J8X 2A1- Provide white-glove support for executives/VIP users (if required) and support onboarding/offboarding technology tasks.
- Axiom TechnologiesGatineau, QC
- Casual
- Provide 1st/2nd level Help Desk support.
- The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support…
IT Specialist
Easily applyOften replies in 1 dayO’Dell HVAC GroupOttawa, ON K2E 8B5- $55,000–$65,000 a year
- Full-time
- Paid time off
- Profit sharing
- RRSP
- Ability to communicate and collaborate effectively with both technical and non-technical users.
- A minimum of one to two (1–2) years of experience in an IT…
- View all O’Dell HVAC Group jobs - Ottawa jobs - IT Technician jobs in Ottawa, ON
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Technical Support Analyst
Often replies in 7 daysCanadian Commercial CorporationOttawa, ON K1R 1A4- $74,063–$87,936 a year
- Employee assistance program
- The Technical Support Analyst provides front-line and intermediate technical support to employees across a hybrid Microsoft 365 environment.
- View all Canadian Commercial Corporation jobs - Ottawa jobs
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IT Technical Support Specialist
Easily applyJatom Systems Inc.-CANOttawa, ON K2M 1X3- Provide technical expertise to support operational decisions and service improvements.
- Provide technical input and support for initiatives involving identity,…
Technical Support Specialist
Easily applySectigoOttawa, ON- $50,000–$60,000 a year
- Serve as the first point of contact for inbound technical support requests submitted via phone, email, and chat.
- Diagnostic data, logs, and screenshots.
- View all Sectigo jobs - Ottawa jobs
- Salary Search: Technical Support Specialist salaries in Ottawa, ON
- AssentOttawa, ON
- Minimum of 5-7 years experience in technical support as a technical support architect, Tier 3 technical support or related technical roles, ideally within SaaS…
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- AssentOttawa, ON
- Minimum of 5-7 years experience in technical support as a technical support architect, Tier 3 technical support or related technical roles, ideally within SaaS…
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- DEW Engineering and DevelopmentOttawa, ON K1G 4G2
- Provide technical support to end users, including troubleshooting Windows 11 issues and documenting resolutions in ticketing systems.
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Job Post Details
Infrastructure Engineer & Application Support Specialist (Multiple Roles Available) - job post
Job details
Pay
- $700–$1,050 a day
Job type
- Fixed term contract
- Temporary
- Full-time
Location
Full job description
About the Opportunity
Trillys Systems is a technology consulting firm that specializes in providing innovative solutions to various industries. We are currently seeking candidates to participate to a 5-year Standing Offer for various Infrastructure & Application support specialities.
Canada is modernizing its infrastructure, platforms, and application ecosystem to support secure, scalable, cloud‑ready services. We are seeking multiple Infrastructure and Application Support professionals to join a multi‑year transformation initiative.
- Location: Ottawa, ON (On-site)
- Contract Duration: Multi year (up to 5 years)
- Clearance: Eligibility to obtain Canadian Security Clearance
- Experience Level: Senior or Intermediate
We are hiring across two major streams:
1. DevOps Platform Engineering (Kubernetes / Cloud / Automation)
2. Application Support Services (SCCM, Windows/Linux, COTS, Web Servers)
If you have experience in Kubernetes, DevOps, cloud infrastructure, application support, SCCM, scripting, or enterprise server environments, we want to hear from you.
Available Streams
Stream 1 — DevOps Platform Engineer (Kubernetes / Cloud / Automation)
What You’ll Do
- Design, build, and maintain highly available Kubernetes clusters (EKS, GKE, AKS, or on‑prem).
- Implement GitOps, DevSecOps, and cloud‑native patterns to accelerate delivery.
- Build automated CI/CD pipelines (GitLab CI/CD or similar).
- Develop containerized applications and manage Kubernetes workloads.
- Implement monitoring and logging (Prometheus, Grafana, ELK, Splunk).
- Create “Golden Paths” and reusable deployment templates for development teams.
- Integrate secret management tools (Vault, AWS Secrets Manager, External Secrets Operator).
- Implement resource quotas, RBAC, and policy‑as‑code guardrails.
- Produce runbooks, architecture documentation, and platform playbooks.
You’re a Fit If You Have
- Strong Kubernetes production experience (2+ years Intermediate, 5–7+ years Senior).
- Expertise with Docker, Linux, networking, and container orchestration.
- Experience with kubectl, kustomize, skaffold, or similar tooling.
- Familiarity with AWS/GCP/Azure Kubernetes services.
- Experience with monitoring/logging stacks.
- Strong troubleshooting and automation skills.
Stream 2 — Application Support Services Specialist (SCCM / Windows / Linux / COTS / Web Servers)
What You’ll Do
- Provide Tier 2/3 operational and application support in mixed Windows/Linux environments.
- Install, configure, patch, and support client/server and web‑based applications.
- Support desktop applications (Windows 10+), COTS products, and enterprise software.
- Administer and support SCCM (packaging, deployment, MSI creation, OS patching).
- Support Apache Tomcat and Microsoft IIS on Windows and Red Hat Linux servers.
- Automate tasks using PowerShell, Bash, or Python.
- Participate in technical initiatives, project planning, and documentation updates.
- Provide operational procedures, diagrams, and knowledge transfer.
- Configure ADRs, Software Update Points, and SCCM hierarchies (CAS, Primary Sites, DPs).
You’re a Fit If You Have
- Strong SCCM experience (5+ years Intermediate, 10+ years Senior).
- Experience supporting Windows Server, Red Hat Linux, and enterprise desktops.
- Experience installing, configuring, and supporting web servers (Tomcat, IIS).
- Scripting experience (PowerShell, Bash, Python).
- Experience with ServiceNow or similar ITSM tools.
- Strong troubleshooting and documentation skills.
General Qualifications (All Roles)
Required
- Degree/diploma in Computer Science, Engineering, or equivalent experience.
- Experience in one of the streams listed above.
- Strong communication and problem‑solving skills.
- Ability to work in hybrid teams and support enterprise‑scale environments.
Nice to Have
- Cloud certifications (AWS, Azure, GCP).
- Kubernetes certifications (CKA, CKAD, CKS).
- Microsoft certifications (M365, Azure Administrator, SCCM).
- Experience in Government of Canada environments.
- Experience with DevSecOps, GitOps, IaC (Terraform), or FinOps.
Why Join This Engagement
- Work on high‑impact modernization initiatives.
- Opportunities across multiple infrastructure and support domains.
- Long‑term stability and hybrid work environment.
- Collaborative, multi‑disciplinary teams.
WEB: https://trillys.com/home/category/careers/
Job Types: Full-time, Fixed term contract
Pay: $700.00-$1,050.00 per day
Education:
- DCS / DEC (preferred)
Experience:
- IT infrastructure: 5 years (preferred)
- Application Support: 5 years (preferred)
Location:
- Ottawa, ON K1G 4G5 (required)
Work Location: In person