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Spa jobs in Toronto, ON

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    • Price and restock retail shelves when necessary.
    • Build a lasting relationship with customers, secure their loyalty.
    • Post room charges accurately and promptly.
    • View all Hotel X Toronto jobs - Toronto jobs - Hotel Receptionist jobs in Toronto, ON
    • Salary Search: Spa Receptionist, Guerlain Spa at Hotel X Toronto salaries in Toronto, ON
    • See popular questions & answers about Hotel X Toronto
    • We’re looking for a detail-oriented Spa Attendant to help create a calm, spotless, and welcoming experience for every guest.
    • Spa services: 2 years (required).
    • At the beginning of each shift, check all supplies to ensure adequate stock; replenish from the stock room as necessary.
    • Adjust or clean as necessary.
    • Elmwood Spa is looking for a customer-focused Call Centre Representative to provide exceptional service while assisting guests with reservations, inquiries, and…
    • Assist with additional tasks as needed to support daily spa operations.
    • Conduct spa tours, explaining facilities and services in a clear and engaging manner.
    • Experience in the spa or hospitality industry.
    • You will be responsible to restock amenities and assist guests in the spa.
    • Rewards that grow: Competitive compensation.
    • Team member group benefits program plus discounts on medical-grade skin care and aesthetic services.
    • Guest Experience & Sales: Managing high-volume client bookings, multi-line phone communications, and driving spa revenue through membership acquisitions and…
    • Wellness Practitioners provides deeply relaxing, non-therapeutic bodywork services that align with AIRE’s rituals, philosophy, and luxury standards.
    • Your enthusiasm for skincare, combined with your excellent communication skills, will create a welcoming environment where clients feel valued and inspired.
    • Promote spa services, treatments, and retail products in a professional and informed manner.
    • Minimum one (1) year of experience in a spa, hospitality, or…
    • Minimum of 3 years’ proven sales experience in the med spa industry.
    • Ability to effectively and efficiently multi-task.
    • Med Spa Sales: 2 years (required).
    • Ensure Toronto Public Health BodySafe standards are upheld, including but not limited to, disinfecting & sanitization of all spa areas and tools and equipment…
    • Formula Fig perks, treatment benefits, and product discounts.
    • Competitive hourly wage, gratuity, product, membership and treatment incentives.
    • Support the spa team with coordination, and day-to-day clinic flow.
    • We’re looking for someone who’s comfortable with booking systems, but who also genuinely…
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Job Post Details

Spa Receptionist, Guerlain Spa at Hotel X Toronto
Toronto, ON
$21.24 an hour
Permanent

Job details

$21.24 an hour
Permanent
Weekends as needed, Evenings as needed, Evening shift, Holidays
Toronto, ON

Full job description

ROLE

  • Be an Ambassador for the GUERLAIN brand, its history, values and know-how
  • Oversee the Spa Reception and retail areas demonstrating a high level of professionalism

CONTRIBUTIONS & MAIN RESPONSIBILITIES

  • Embody the brand’s history and values and share your enthusiasm with customers.
  • Welcome Guests and Clients upon arrival, obtain or receive merchandise, total bill, accept cash and credit payments, and make change for guests.
  • Post room charges accurately and promptly.
  • Wrap or bag merchandise for customers and invite customers to return upon departure.
  • Price and restock retail shelves when necessary.
  • Book appointments, upsell services where possible.
  • Assist in training new reception colleagues on all aspects of reception duties including promotions, changes, product and updates to operation when required.
  • Handle all guest and client inquires and/or complaints in a professional and courteous manner.
  • Build a lasting relationship with customers, secure their loyalty.

Broad competencies as a beautician

  • Ensure that the welcome ritual is followed precisely, that the cabin is prepared, and that the diagnosis, treatment, service rituals and customer follow-up are all performed perfectly.
  • Ensure that you have perfect knowledge of the tools used for diagnosis (knowledge of the skin, muscles, ageing process, global approach to beauty and well-being etc.)
  • Achieve sales and rebooking objectives

ATTITUDE & SKILLS

  • Team spirit
  • Excellent presentation
  • Sense of observation and a listening ear
  • Good diction, instinctive sense of politeness
  • Excellent interpersonal skills, empathy
  • An active mind, enthusiasm and curiosity
  • Highly independent and reactive
  • Good analytical skills, pragmatic, solution driven
  • Sensitive to the world of beauty and luxury, a refined eye for detail and elegance
  • Excellent and varied technical skills (face & body)
  • Coaching skills
  • Good sales skills
  • Good level of English
  • Flexible shift availability including evenings, weekends and holidays. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

EXPERIENCE

  • At least 1 year experience Hotel/Spa reception
  • At least 3 years of experience working in the world of luxury and Beauty
  • Previous Experience and knowledge of Book4Time software is essential
  • Computer literate (Microsoft Office)
  • Make-up artistry certificate is an asset

Hotel X Toronto is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process.

This posting represents a current vacancy and Hotel X Toronto does not use artificial intelligence to screen, assess, and/or select applicants.

Qualified candidates can expect a hiring rate up to the midpoint of the pay range. On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.

We thank all applicants; however, only those selected for an interview will be contacted.

Pay: $21.24 per hour

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