Sorrentino Restaurant jobs in Edmonton, AB

Are you excited about working in the restaurant industry and meeting new people? Do you love being part of a supportive team or family that strives to create wonderful experiences for everyone? Sorrentino’s Cucina + Bar, located in St. Albert, is seeking a Full-time Supervisor to join our team!

Sorrentino's Cucina + Bar is a well-known Italian restaurant group, recognized for its diverse culinary offerings, private event planning, and a long-standing reputation for quality. Our St. Albert location is a great place for guests to enjoy elevated Italian cuisine and relax with friends and family. We are constantly seeking ambitious individuals who want to grow with our company as we continue to expand.

Description:

Our Supervisors play a key leadership role within the restaurant, primarily acting as a senior server who assumes managerial responsibilities in the absence of the General Manager or Assistant Manager. While performing regular floor duties, the Supervisor ensures operational standards are upheld during their shift, provides support to the team, oversees service execution, and resolves immediate issues. The Supervisor upholds company policies and promotes SRG’s values, acting as the point person during evening closes, weekends, or other designated shifts.

Responsibilities:

• Act as a Manager-on-Duty when assigned by the General Manager.
• Monitor daily operations and ensure adherence to service standards.
• Address and resolve any guest or staff concerns that arise during a shift.
• Complete all closing duties as indicated by the General Manager.
• Take accurate food and beverage orders from guests and ensure timely service.
• Be thoroughly familiar with the restaurant's menu, including specials and promotions.
• Accurately input orders into the POS system and manage transactions.
• Act as a liaison between the front-of-house and back-of-house teams to ensure seamless service.
• Follow all health and safety regulations, including proper sanitation of utensils and surfaces.
• Assist in post-shift cleanup to ensure the restaurant is always ready for guests.
• Engage in suggestive selling and upselling techniques to increase guest satisfaction and sales.
• Handle payments accurately, processing cash and credit card transactions.
• Follow all company policies and procedures, including liquor laws, health codes and operational standards.

Requirements:

• A minimum of 3 years of serving experience and 2 years of supervisory experience.
• ProServe Certification and First Aid Certificate required.
• Strong interpersonal skills, a positive attitude, and excellent memorization skills.
• Ability to work in a fast-paced environment while maintaining composure under pressure.
• Knowledge of point of sale (POS) systems and basic cash handling.
• Fluent in English.
• Maintain professionalism, cleanliness, and personal hygiene at all times.
• A genuine passion for the restaurant industry and providing excellent customer service.

Why work for Sorrentino's Cucina + Bar:

• Work with a family-owned business that values its people and community.
• Opportunity to grow within a dynamic and expanding company.
• The chance to work with some of Edmonton's most beloved restaurants.

Please note that only selected candidates will be contacted to proceed with the next steps in the interview process.

Pay: $19.00 per hour

Benefits:

• Discounted or free food
• Extended health care
• On-site parking
• Paid time off

Experience:

• Supervising: 2 years (required)

Work Location: In person