Signature Support Services Society jobs

Multi-location Law Office

Our client, TLR Law, is not your typical law firm. Their focus is on helping Manitoba families and small businesses with many of the most common legal situations they face. They listen. They give good advice. And they take time to ensure you understand your legal standing. With three locations (St. Boniface, Scurfield, and St. James) and a new location acquired on Henderson Hwy, they are your neighbourhood Law Firm.

Position Overview

We are seeking a detail-oriented Legal Assistant to provide comprehensive administrative support across multiple practice areas including Estate Planning, Estate Administration, Real Estate, and Corporate law. This role focuses on document preparation, trust accounting support, and practice area-specific administrative duties. The ideal candidate is organized, technology-proficient, and capable of managing diverse responsibilities across our multi-location firm.

Core Values and Cultural Fit

Our firm’s success is built on these core values, which guide how we work with clients, colleagues, and our community:

● We are Friendly: We approach every interaction with genuine helpfulness, kindness, and inclusion

● We are Compassionate: We listen deeply and respond with empathy to your unique situation

● We are Accountable: We own our commitments and deliver on our promises

● We are a Team: We prioritize the well-being and growth of our people

● We Adapt: We remain resilient and persistent in supporting our clients through changing circumstances

Core Responsibilities

Trust Accounting and Financial Administration

● Process client payments using Point of Sale machine or over the phone via Converge payment system

● Post payments for invoices and retainers to Trust accounts in ActionStep Matter Management system

● Assist in preparing trust packages for sending to and receiving from lawyers

● Perform daily deposits to Caisse using cheque scanner

● Generate and deliver daily trust account deposit reports to Caisse

● Process daily cash deposits to Caisse

● Print client cheques for law firm signature

● Receive and process payments for invoices and Trust Accounts within ActionStep

● Scan cheques received from office locations for invoice/retainer payments and post to ActionStep

Estate Planning and Estate Administration Support

● Print estate planning documents for client meetings

● Draft and print ancillary documents including reporting letters and authorizations

● Obtain additional signatures from clients as required

● Package completed estate planning documents for client delivery

● Coordinate document execution and finalization

● Support estate file management and document organization

Real Estate Support

● Print documents for real estate signings at office locations

● Prepare and organize real estate closing documentation

● Support real estate transaction administrative requirements

Corporate Support

● Print letters and documents drafted by lawyers

● Courier and mail outgoing correspondence and documents for lawyers

● Receive and process incoming corporate correspondence

● Prepare minute books for client pickup or courier delivery

● Support corporate file management and organization

Document and File Management

● Gather, scan, and distribute daily mail to appropriate lawyers and paralegals

● Save scanned documents in SharePoint according to firm filing protocols

● Maintain organized digital and physical filing systems

● Manage document version control and filing accuracy

● Support matter-specific document organization within ActionStep

Client Support and Communication

● Interact professionally with clients during document signing and payment processing

● Respond to basic client inquiries regarding document status and administrative matters

● Maintain professional and courteous communication across all client touchpoints

Court and External Relations

● Coordinate with court clerk for filing and document retrieval as needed

● Manage courier services and track document delivery

● Interface with external service providers and government offices

Required Qualifications

Education and Certification

● Legal Assistant diploma or certificate from recognized program

Experience

● Minimum of one (1) year experience in legal administrative support role

Technical Skills

● Demonstrated proficiency with legal practice management software, preferably ActionStep

● Experience with trust accounting procedures and payment processing

● Proficiency with Microsoft Office Suite, document management systems, and cloud-based platforms

Core Skills

● Strong attention to detail with proven track record of accurate data entry and document preparation

● Excellent organizational skills with ability to manage multiple tasks across different practice areas

● Professional communication skills in client-facing situations

● Ability to work independently while collaborating across multiple office locations

● Understanding of confidentiality requirements and professional discretion

Preferred Qualifications

● Fluency in English and French (written and spoken) would be an asset

● Previous experience with ActionStep Matter Management system

● Background in Estate Planning, Estate Administration, Real Estate, or Corporate law

● Familiarity with trust accounting regulations and Law Society requirements

● Experience with Converge payment processing system

● Knowledge of Canadian legal terminology and court procedures

Essential Competencies

● Accuracy and precision: maintains high standards for document preparation and data entry

● Adaptability: manages shifting priorities across different practice areas effectively

● Technology proficiency: learns new systems quickly and troubleshoots independently

● Time management: meets deadlines and manages workload efficiently across multiple matters

● Client service orientation: professional, courteous, and responsive to client needs

● Process adherence: follows established procedures and protocols consistently

Work Environment

● In-office position based out of one of the three locations with responsibility for supporting all three (3) office locations and their new location on Henderson Hwy

● Standard business hours 9am - 5pm M-Th, 9am-4:30pm F

● Collaborative team environment supporting multiple lawyers and practice areas

Join Us

If you’re looking for a fulfilling career where you can thrive both professionally and personally, we’d love to connect! Apply today and become part of a law firm that does things differently.

NEXT STEPS:

If you are excited about this opportunity and believe you are qualified to join our team, we would love to hear from you! Please send us your resume, along with a cover letter that briefly responds (in 3 separate numbered paragraphs) to the following questions:

1) Relevant qualifications and work experience

2) Why you feel you are you a good match for this role

3) Your availability to start

* If you do not include a cover letter – your application will likely not be read

By applying to this position, you are confirming you possess either a Canadian citizenship or permanent resident status.

We would like to thank all applicants in advance for their interest in the position.

• We encourage applications from all qualified individuals and believe strongly in diversity.

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Paid time off
• RRSP match

Ability to commute/relocate:

• Winnipeg, MB: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Why do you believe you would be a good fit for this position?
• Do you currently live in Manitoba?

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

• Lega Assistant: 1 year (preferred)

Language:

• French (preferred)

Work Location: In person