Siemens Medical Field Service jobs

About Us:

Since 2007, VigTech Imaging Solutions has been a leading provider of innovative medical diagnostic imaging solutions across Canada. Our success is built on a customer-focused team that takes pride in exceeding expectations. We’re looking for a highly skilled, experienced Field Service Engineer who shares that same commitment to excellence.

Job Summary:

We are looking for a Field Service Engineer with a strong background in diagnostic medical imaging equipment, specifically CT/ MRI/ NM/ X-ray/ US modalities. The successful candidate will be responsible for installing, maintaining, and repairing diagnostic medical imaging equipment, ensuring optimal performance and uptime.

Responsibilities:

• Perform Installation, maintenance, and repair/ fix of multivendor CT/ MRI/ NM/ X-ray/ Ultrasound Medical Diagnostic Imaging equipments
• Troubleshoot and resolve mechanical, electrical, and software issues in a timely manner
• Conduct routine inspections and thorough preventative maintenance on equipments to minimize downtime.
• Read and interpret schematics, blueprints, and technical manuals to guide repairs.
• Testing and Operations: Setup test tools to check performance of electronic parts/ medical equipment parts and calibrate the DI equipments to OEM technical specifications
• Provide excellent customer service by communicating effectively with clients regarding service needs and recommendations.
• Collaborate with team members to enhance operational efficiency and safety standards.
• Promptly fulfill all administrative duties which includes and are not limited to submitting Service report – including technical notes, test results, project schedules, PM checklists, Expenses etc.
• Utilize Service Maintenance Management Systems for tracking service requests, maintenance schedule, utilizing parts inventory effectively and submitting expenses.
• Ensure all work is performed in compliance with company standards and regulatory requirements with great focus on personal and safety of others.
• Design support: Build and test new product prototypes

Requirements:

• Minimum 5 years of hands on experience in a field service engineering role in diagnostic medical imaging equipments (CT/ MRI/ NM/ US/ X-Ray).
• 3 yrs Post-Secondary Diploma or 4 yrs Bachelor's degree in a relevant field (e.g., Electrical Engineering, Electronics Engineering, Biomedical Engineering)
• Strong knowledge of medical imaging equipment, including CT/ MRI/ NM/ US and X-Ray modalities
• Excellent problem-solving and analytical skills
• Strong mechanical knowledge with the ability to troubleshoot complex systems.
• Ability to work independently and collaboratively with the team members
• Effective communication and interpersonal skills with an attitude towards driving client satisfaction.
• Willingness to travel as required for on-site support.

Desired Qualifications:

• Certification in medical imaging equipment (e.g., CET)
• Product training from OEM manufacturers and experience with diagnostic medical imaging equipment manufacturers (e.g., GE Healthcare, Siemens Healthineers, Philips)
• Knowledge of diagnostics medical imaging industry standards and regulations (e.g. CSA, FDA)
• Experience with service maintenance management systems (SMMS)

Join us in delivering top-notch service while enhancing your career as a Field Service Engineer. Please submit your application, including your resume and cover letter, to vlohchab@vigtech.ca

Pay: $90,000.00-$120,000.00 per year

Benefits:

• Employee assistance program
• Extended health care
• Flexible schedule
• Mileage reimbursement
• On-site parking
• Paid time off
• Work from home

Application question(s):

• Do you have a valid driver's license?
• Do you have 5 yrs experience with utilizing Service Maintenance Management Systems for tracking service requests, maintenance schedule, utilizing parts inventory effectively ?
• Do you have 5 yrs experience with Testing and Operations: Setup test tools to check performance of electronic parts/ medical equipment parts?

• Do you have the following license or certification: Certified Biomedical Equipment Technician (CBET)?
• Are you legally authorized to work in Canada?
• Do you have 5 yrs experience preparing Service Reports – including technical notes, test results, project schedules, Preventative Maintenance checklists?

Education:

• Bachelor's Degree (preferred)

Experience:

• medical diagnostic imaging equipments CT/MRI/ NM/ US/ X-Ray : 5 years (required)

Willingness to travel:

• 100% (required)

Work Location: Hybrid remote in Oshawa, ON L1H 3V8