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Field Service Engineer
VigTech Imaging Solutions
Oshawa, ON L1H 3V8
$90,000–$120,000 a year
Full-time
Apply now

Job details

$90,000–$120,000 a year
Mileage reimbursement, Paid time off, Employee assistance program, Extended health care, Work from home, Flexible schedule, On-site parking
Full-time
Oshawa, ON L1H 3V8

Full job description

About Us:

Since 2007, VigTech Imaging Solutions has been a leading provider of innovative medical diagnostic imaging solutions across Canada. Our success is built on a customer-focused team that takes pride in exceeding expectations. We’re looking for a highly skilled, experienced Field Service Engineer who shares that same commitment to excellence.

Job Summary:

We are looking for a Field Service Engineer with a strong background in diagnostic medical imaging equipment, specifically CT/ MRI/ NM/ X-ray/ US modalities. The successful candidate will be responsible for installing, maintaining, and repairing diagnostic medical imaging equipment, ensuring optimal performance and uptime.

Responsibilities:

  • Perform Installation, maintenance, and repair/ fix of multivendor CT/ MRI/ NM/ X-ray/ Ultrasound Medical Diagnostic Imaging equipments
  • Troubleshoot and resolve mechanical, electrical, and software issues in a timely manner
  • Conduct routine inspections and thorough preventative maintenance on equipments to minimize downtime.
  • Read and interpret schematics, blueprints, and technical manuals to guide repairs.
  • Testing and Operations: Setup test tools to check performance of electronic parts/ medical equipment parts and calibrate the DI equipments to OEM technical specifications
  • Provide excellent customer service by communicating effectively with clients regarding service needs and recommendations.
  • Collaborate with team members to enhance operational efficiency and safety standards.
  • Promptly fulfill all administrative duties which includes and are not limited to submitting Service report – including technical notes, test results, project schedules, PM checklists, Expenses etc.
  • Utilize Service Maintenance Management Systems for tracking service requests, maintenance schedule, utilizing parts inventory effectively and submitting expenses.
  • Ensure all work is performed in compliance with company standards and regulatory requirements with great focus on personal and safety of others.
  • Design support: Build and test new product prototypes

Requirements:

  • Minimum 5 years of hands on experience in a field service engineering role in diagnostic medical imaging equipments (CT/ MRI/ NM/ US/ X-Ray).
  • 3 yrs Post-Secondary Diploma or 4 yrs Bachelor's degree in a relevant field (e.g., Electrical Engineering, Electronics Engineering, Biomedical Engineering)
  • Strong knowledge of medical imaging equipment, including CT/ MRI/ NM/ US and X-Ray modalities
  • Excellent problem-solving and analytical skills
  • Strong mechanical knowledge with the ability to troubleshoot complex systems.
  • Ability to work independently and collaboratively with the team members
  • Effective communication and interpersonal skills with an attitude towards driving client satisfaction.
  • Willingness to travel as required for on-site support.

Desired Qualifications:

  • Certification in medical imaging equipment (e.g., CET)
  • Product training from OEM manufacturers and experience with diagnostic medical imaging equipment manufacturers (e.g., GE Healthcare, Siemens Healthineers, Philips)
  • Knowledge of diagnostics medical imaging industry standards and regulations (e.g. CSA, FDA)
  • Experience with service maintenance management systems (SMMS)

Join us in delivering top-notch service while enhancing your career as a Field Service Engineer. Please submit your application, including your resume and cover letter, to vlohchab@vigtech.ca

Pay: $90,000.00-$120,000.00 per year

Benefits:

  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Mileage reimbursement
  • On-site parking
  • Paid time off
  • Work from home

Application question(s):

  • Do you have a valid driver's license?
  • Do you have 5 yrs experience with utilizing Service Maintenance Management Systems for tracking service requests, maintenance schedule, utilizing parts inventory effectively ?
  • Do you have 5 yrs experience with Testing and Operations: Setup test tools to check performance of electronic parts/ medical equipment parts?
  • Do you have the following license or certification: Certified Biomedical Equipment Technician (CBET)?
  • Are you legally authorized to work in Canada?
  • Do you have 5 yrs experience preparing Service Reports – including technical notes, test results, project schedules, Preventative Maintenance checklists?

Education:

  • Bachelor's Degree (preferred)

Experience:

  • medical diagnostic imaging equipments CT/MRI/ NM/ US/ X-Ray : 5 years (required)

Willingness to travel:

  • 100% (required)

Work Location: Hybrid remote in Oshawa, ON L1H 3V8

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