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    • Previous management experience in food service.
    • Previous cooking and serving experience in food service.
    • Confidently lead and manage the food services team.
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    • Working with seniors with dementia is an asset.
    • Provide quality customer service when interacting with clients, volunteers, caregivers and the public.
    • Engage community guest speakers to conduct in-service sessions related to long term care and services.
    • Promote service excellence and hospitality.
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    • Preference will be given to individuals who have previous experience in the food service industry and working with seniors.
    • Customer service driven with a passion for working with seniors.
    • Superior customer service skills with both residents and employees and seeks ways to maintain,…
    • Reviews the Care Home Information Package (CHIP) or any other service documents with resident.
    • Under the direction of the General Manager develops and…
    • The Specialist serves as the subject matter expert for service performance analytics, and AlayaCare reporting.
    • Excellent accuracy and problem-solving skills.
    • Provide case management services which include assessment, intensive case management, long term planning, and follow up services when needed;
    • Ensures service expectations are met by understanding business issues and concerns, obtaining feedback from residents on service levels and quality of care in…
    • Experience supervising teams and delivering exceptional customer service.
    • Promote resident engagement through events, volunteerism, and personalized concierge…
    • 2 years of experience working with seniors in a similar setting.
    • You will gain experience in a growing industry that combines healthcare, hospitality, and…
    • Experience in the financial services industry.
    • Deliver high-quality service consistently and meet set performance targets.
    • The Human Resources Generalist is accountable to facilitate the effective delivery of human resources related services to management and employees.
    • Proven experience Customer service or sales will set you up for success.
    • You’ll be equipped with all the tools you need to build a thriving career in life…
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Career Resources:

Chartwell Retirement Residences logo
Food Services Manager (12-month Contract)
Chartwell Retirement Residences
·
3.1
1955 Steeles Avenue East, North York, ON
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
1955 Steeles Avenue East, North York, ON

Full job description

The Food Service Manager is responsible for all aspects of the residence’s food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members.

If you:

  • Love seniors who have life experiences and stories to tell.
  • Love food – serving customers great food and beverages and working with a team who does too.
  • Love providing a personalized and memorable dining experience

Read on! What you get at Chartwell

  • We believe in Making People’s Lives Better for our residents, their families, and our employees.
  • Grow your career at Chartwell where we have General Managers who started their career in the dining room
  • Bring your availability to us and get an opportunity that fits your busy life

What you bring:

  • Previous management experience in food service
  • Previous cooking and serving experience in food service
  • Leadership skills to guide and support the food and beverage team
  • A passion for providing exceptional customer experience
  • Energy, enthusiasm, and an irresistible smile

What you will get to do:

  • Confidently lead and manage the food services team
  • Create a warm and comfortable dining room atmosphere and positive impression at each meal
  • Provide a personalized and memorable dining experience to ensure the highest level of customer satisfaction
  • Training to grow your skills and learn how to become an experiential leader
    • Learn every day

#INDONC


At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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