Skip to main content
Post your resume and find your next job on Indeed!

Service Excel jobs in Nanaimo, BC

Sort by: -
    • This position will focus upon blend administrative duties and the need for effective communication skills.
    • Having previous accounting and/or tax knowledge is a…
    • 2+ years of administrative experience (financial services experience is an asset).
    • You must be a team player, self-motivated, highly organized individual with…
    • The RMA team provides resource demand-capacity forecasting, analytics, and workforce planning services across Project.
    • Data analysis, or a related field.
    • The ideal candidate will be someone with proficient communication skills, proven ability to prioritize tasks in a fast-paced environment, and committed to…
    • The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.
    • Documentation & Execution: Handle all documentation requirements vital to the successful execution of service projects and service calls.
    • Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service.
    • Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
    • 1 year post-secondary education.
    • Through strong project management skills and a customer service attitude.
    • Expert technical services to internal partners for the safe reliable operation of the…
    • We’ll teach you how to excel at customer service, sales and marketing, finance, and operations.
    • Whether you see yourself in sales, business development,…
    • Strong problem-solving and customer service skills.
    • Provide first-level technical support and customer service.
    • Structured paid training and support.
    • Excellent customer service skills, enjoys interacting with people, active listening and conflict resolution skills.
    • Logs and monitors payroll packages on hold.
    • Coordinate procurement activities including materials and subcontractor services using appropriate contract documents.
    • Employee recognition programs and events.
    • Demonstrated experience providing services and support to individuals with complex barriers, including barrier identification and resolution.
    • Provide exceptional customer service by ensuring all calls and messages are answered promptly; address resident issues and service requests within 24–48 hours;
Get email updates for the latest Service Excel jobs in Nanaimo, BC

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

part time
receptionist
retail
sales
server
service advisor
administrative assistant
analyst
customer service
data

Career Resources:

Job Post Details

Office Assistant - job post

KMA Chartered Professional Accountants Ltd
Nanaimo, BC V9T 2H3
$20–$24 an hour - Full-time

Job details

Pay

  • $20–$24 an hour

Job type

  • Full-time

Shift and schedule

  • Weekends as needed

Location

Nanaimo, BC V9T 2H3

Benefits

Pulled from the full job description

  • Extended health care

Full job description

KMA Chartered Professional Accountants is a well-respected mid-size full-service accounting (CPA) firm located in North Nanaimo, across from Long Lake. KMA CPA’s provides a wide range of services to a diverse group of clients. In addition to the usual set of services provided by CPA firms, KMA provides US tax services to clients from all over BC. The firm’s core value is to move beyond regulatory compliance and work with our clients to focus upon developing efficient strategies for tax minimization.

Over the last five years, how CPA firms send and receive information has moved from mostly paper, to electronically. This new role reflects this change.

We are seeking to add a new position to the in-office team members. This position will focus upon blend administrative duties and the need for effective communication skills. Having previous accounting and/or tax knowledge is a definite asset. This individual will possess strong time management, excellent communication skills, IT knowledge, a willingness to learn. The position will see the individual focus upon providing support to the KMA team.

A typical week for the successful candidate will include:

In the morning, you will check for new files that have arrived in the last 24 hours. You will download them to the correct folder(s). You will notify the client manager of the new file arrivals. You will then upload completed files to clients’ portals. Later in the morning, you will scan any client documents that have been dropped off.

In the afternoon, you will collate (assemble) files for client signatures. This involves assembling PDF files from various sources. KMA uses DocuSign, therefore you will be placing signature tags on the files for clients. KMA now sees most clients sign electronically.

As part of the administration team, you will be responsible for a wide range of duties. This position will see significant fluctuations in workload over the year. It is anticipated that the workload during July and August will be very light.

KMA uses CCH’s iFirm. iFirm is a cloud-based practice management application suite. It is expected that any new staff member will have to learn this application. Prior knowledge is not a requirement. As it is widely used in the industry, there are numerous YouTube videos and tutorials available.

Key responsibilities for this role:

  • Downloading client files into the correct folder on the server.
  • Renaming files as needed.
  • In office scanning of client provided documents.
  • You will be required to cover the front desk is off or as needed
  • Notification of the assigned staff member of the newly received files.
  • Collating of completed files for signature. This includes Canadian T1s, US tax files, and various corporate files.
  • Uploading of files to client’s Portals.
  • You will be responsible for managing a shared inbox.
  • The ability to learn a wide variety of assigned tasks
  • To successfully multitask on a day-to-day basis
  • Ability to work additional hours and weekends during the months of March and April

The key qualities for the successful candidate:

  • Team Player
  • Proven and effective ability to communicate in writing and possess interpersonal skills
  • Ability to prioritize workload and manage multiple tasks
  • A desire to learn new skills and knowledge.
  • Positive attitude

Qualifications:

  • Post-secondary education is a definite asset. (Such as a certificate in Office technology)
  • Working knowledge of Outlook.
  • Moderate knowledge of MS Teams
  • Moderate knowledge of Excel
  • Moderate knowledge of Adobe Acrobat Pro
  • Familiarity with Docusign

Benefits:

  • KMA has a benefits package that includes extended medical and a Health Spending Account. A health spending account lets you spend according to your priorities
  • During July and August, KMA closes on Fridays. This is in recognition of the additional time worked during tax season.

Work Location

This is an in-person position. The applicant must be located in central Vancouver Island.

Compensation:

The range of pay $20 to $24 per hour.

Pay: $20.00-$24.00 per hour

Benefits:

  • Extended health care

Location:

  • Nanaimo, BC V9T 2H3 (required)

Work Location: In person

Let Employers Find YouUpload Your Resume