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Service Desk jobs in St. Catharines, ON

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    • Customer service: 3 years (required).
    • Customer service skills as well as holding a friendly and respectful demeaner while under pressure.
    • Friendly, confident, and genuinely guest-focused.
    • Calm under pressure and strong with problem-solving.
    • Flexible availability required (evenings, weekends, and…
    • Provide a consistently high standard of customer service.
    • Collaborating with team members to ensure seamless and efficient front desk operations.
    • Work Term: Part-time and Full-time.
    • Clean, safe, and positive work environment.
    • Enjoy a staff discount on our large product selection.
    • Manage guest concerns and service recovery situations professionally and efficiently.
    • Support and supervise Front Office colleagues to ensure consistent service…
    • Lead by example in delivering warm, professional, and personalized guest service.
    • Previous Front Office or guest service experience within a hotel environment…
    • Escort guests to their rooms while providing orientation to the hotel, amenities, and services.
    • Coordinate and work with vendors to arrange transportation…
    • Train, schedule, and manage front desk staff to maintain high customer service standards.
    • Strong customer service mindset with a friendly and professional…
    • Clean and tidy front desk area.
    • Discounts on food & beverage and spa services.
    • Customer service: 1 year (preferred).
    • Answers various questions from guests.
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    • Must possess outstanding guest service skills, professional presentation and sophisticated communication skills.
    • Passionate about providing exceptional customer service.
    • For over one hundred years, we have been a staple within our community, providing such services as…
    • Passionate about providing exceptional customer service.
    • For over one hundred years, we have been a staple within our community, providing such services as…
    • Customer service: 1 year (preferred).
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Job Post Details

Zup's Fishing Resort and Canoe Outfitters logo

Front Desk Receptionist/Office Assistant - job post

Zup's Fishing Resort and Canoe Outfitters
Ontario
From $1,250 a week - Full-time, Contract

Job details

Pay

  • From $1,250 a week

Job type

  • Contract
  • Full-time

Location

Ontario

Full job description

Zup’s Fishing Resort & Canoe Outfitters is located on a remote wilderness island on Lac La Croix in North East Ontario.

Zup's is looking for a highly motivated, & experienced front desk / office assistant to join our team in 2026. We are looking for a candidate with a welcoming and positive demeanor interacting with customers and a have a passion for excellence in customer service.

This position is a seasonal full- time contract from May – October 1.

Responsibilities and Experience:

- Checking in guests

- Answering emails and phone calls

-sending and receiving emails

-Making reservations

- Billing, checking out guests

- Booking Permits for 2 separate Canoe Parks

- Keeping track of staff, and guest charges/ tabs

-Communicating with the Owner and staff members

- Maintaining the cleaning the Main Lodge and its 4 bathrooms

- Having the flexibility to help in other areas of the business

- Stocking the small store area and helping customers with purchases

- Being a team player, and working well with other staff, and customers

- Customer service skills as well as holding a friendly and respectful demeaner while under pressure.

- Maintain a clean, organized, safe and hazard free work environment

- Be a self-starter and work with minimum supervision

Your work schedule will be 7 days per week. Time off along with a weeks vacation is included during this contract.

This unique summer job will give you an unforgettable experience. You will work hard, get incredible life and professional experience. The island life routine and schedule will be appealing to our ideal candidate. On your off time, you can enjoy swimming, canoeing, boating, fishing, hiking and enjoying the untouched wilderness we are surrounded by. We have staff housing, and room and board is included.

Job Type: Contract

Job type: Seasonal

Contract length: 5 months

Work Location: Lac La Croix, Ontario.

We require background checks, and work references and 2 personal references.

Job Types: Full-time, Contract
Contract length: 5 months

Pay: From $1,250.00 per week

Application question(s):

  • Have you previously worked at a seasonal resort?

What draws you to wanting to work at a remote fishing resort?

Education:

  • Secondary School (required)

Experience:

  • Front desk: 3 years (preferred)
  • Office: 3 years (required)
  • Customer service: 3 years (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)
  • CPR Certification (preferred)

Willingness to travel:

  • 100% (preferred)

Work Location: In person

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